Welcome. Thank you for using Dell Community Forums.
I am reviewing your log. In the meantime, you can help me by addressing the following:
* Have you have posted this issue on another forum? If so, please provide a link to the topic.
* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.
* If you are using any cracked software, please remove it. Definition of cracked software HERE.
* If you are using any P2P (file sharing) programs, please remove them before we clean your computer. The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a list HERE.
* If this computer belongs to someone else, do you have authority to apply the fixes we will use?
* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.
* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.
* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.
* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.
* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.
I look forward to your reply so we can begin looking a bit deeper to see what remnants of infection may still exist.
Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.
A small box will open, with an explanation about the tool.
Click Yes at the prompt for Optional Scan.
When done, DDS will open two (2) logs
1. DDS.txt 2. Attach.txt
Save both reports to your desktop.
Copy/paste both logs to your reply on the forum.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.
I have pasted both logs below. The log from Attach.txt said to zip and attach it but I have just copied and pasted as you requested. Please let me know if I need to do something else.
DDS (Ver_09-02-01.01) - NTFSx86 Run by Martin Friend at 11:39:12.17 on Sun 02/15/2009 Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.502 [GMT -8:00]
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-02-01.01)
Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 2/10/2006 1:11:24 PM System Uptime: 2/15/2009 10:33:39 AM (1 hours ago)
Motherboard: Dell Inc. | | 0UF414 Processor: Intel(R) Pentium(R) M processor 1.86GHz | Microprocessor | 1862/133mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 88 GiB total, 6.434 GiB free. D: is CDROM ()
RP987: 1/27/2009 11:30:58 AM - System Checkpoint RP988: 1/28/2009 5:05:17 PM - System Checkpoint RP989: 1/29/2009 8:55:55 AM - Software Distribution Service 3.0 RP990: 1/30/2009 11:27:25 AM - System Checkpoint RP991: 2/2/2009 11:54:29 AM - Software Distribution Service 3.0 RP992: 2/3/2009 4:43:30 PM - System Checkpoint RP993: 2/5/2009 9:07:32 AM - Software Distribution Service 3.0 RP994: 2/6/2009 9:15:01 AM - System Checkpoint RP995: 2/7/2009 11:22:33 AM - System Checkpoint RP996: 2/9/2009 10:03:41 AM - System Checkpoint RP997: 2/9/2009 12:07:07 PM - Software Distribution Service 3.0 RP998: 2/10/2009 12:24:09 PM - System Checkpoint RP999: 2/11/2009 5:11:51 PM - System Checkpoint RP1000: 2/11/2009 11:20:13 PM - Software Distribution Service 3.0 RP1001: 2/12/2009 9:23:46 AM - Software Distribution Service 3.0 RP1002: 2/13/2009 2:13:41 PM - System Checkpoint RP1003: 2/14/2009 5:51:04 PM - System Checkpoint
==== Installed Programs ======================
Ad-Aware Adobe Acrobat - Reader 6.0.2 Update Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player Plugin Adobe Media Player Adobe Reader 6.0.1 ALPS Touch Pad Driver ALShow America Online (Choose which version to remove) AnswerWorks 4.0 Runtime - English AOL Coach Version 1.0(Build:20040229.1 en) AOL Connectivity Services AOLIcon Apple Mobile Device Support Apple Software Update ATI Control Panel ATI Display Driver AutoUpdate avast! Antivirus Banctec Service Agreement BitTorrent 4.4.1 Bonjour Broadcom Management Programs 2 Canon PIXMA iP6000D CDCheck CleanUp! Conexant D110 MDC V.9x Modem Cool Edit Pro v1.2a Corel Paint Shop Pro X Corel Photo Album 6 Cucusoft MPEG/MOV/RM/DivX/AVI to DVD/VCD/SVCD Creator Pro 7.07 Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Game Console Dell Support Center (Support Software) Dell System Restore DellSupport Digital Content Portal Digital Line Detect DivX Codec DVD Decrypter (Remove Only) DVD Shrink 3.2 DX-Ball 1.09 EarthLink setup files EducateU ELIcon ESPNMotion ffdshow [rev 1953] [2008-05-04] GemMaster Mystic Get High Speed Internet! Google AFE Google Desktop Google Toolbar for Internet Explorer Haali Media Splitter HijackThis 2.0.2 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) I8kfanGUI V3.1 Intel(R) PROSet/Wireless Software Internal Network Card Power Management iTunes J2SE Runtime Environment 5.0 Update 10 J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 6 J2SE Runtime Environment 5.0 Update 9 Java(TM) 6 Update 11 Java(TM) 6 Update 2 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 Learn2 Player (Uninstall Only) LiveUpdate 2.7 (Symantec Corporation) Macromedia Flash Player Macromedia Shockwave Player Matroska Pack Mavis Beacon Teaches Typing 17 mCore MDI viewer 0.1 mDrWiFi Metacafe mHlpDell Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Digital Image Library 9 - Blocker Microsoft Digital Image Standard 2006 Microsoft Digital Image Standard 2006 Editor Microsoft Digital Image Standard 2006 Library Microsoft Encarta Encyclopedia Standard 2006 Microsoft Internationalized Domain Names Mitigation APIs Microsoft Money 2006 Microsoft National Language Support Downlevel APIs Microsoft Office Professional Edition 2003 Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Silverlight Microsoft Streets & Trips 2006 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Works Microsoft Works Suite 2006 Setup Launcher Microsoft Works Suite Add-in for Microsoft Word mIWA mIWCA mLogView mMHouse Modem Helper Move Networks Media Player for Internet Explorer Move Networks Player for Internet Explorer Mozilla Firefox (3.0.6) mPfMgr mPfWiz mProSafe mSSO MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) mToolkit Musicmatch for Windows Media Player Musicmatch® Jukebox mWlsSafe mXML MySQL Server 5.0 MySQL Tools for 5.0 mZConfig NetWaiting NetZeroInstallers Otto Perforce P4Win Components PowerDVD 5.9 QuickBooks Simple Start Special Edition QuickSet QuickTime RealPlayer Basic Security Update for CAPICOM (KB931906) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Media Encoder (KB954156) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB960715) Skype™ 3.5 Sonic DLA Sonic Encoders Sonic MyDVD LE Sonic RecordNow Audio Sonic RecordNow Copy Sonic RecordNow Data Sonic Update Manager TurboTax 2005 TurboTax Deluxe 2007 TurboTax Deluxe Deduction Maximizer 2006 TurboTax ItsDeductible 2005 TurboTax ItsDeductible 2006 Update for Windows Media Player 10 (KB910393) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update Rollup 2 for Windows XP Media Center Edition 2005 USB Recorder VideoLAN VLC media player 0.8.6a Viewpoint Media Player WD Anywhere Backup WD Diagnostics WD Drive Manager (x86) WebCyberCoach 3.2 Dell WebFldrs XP WexTech AnswerWorks WildTangent Web Driver Winamp (remove only) Windows Defender Windows Defender Signatures Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Media Encoder 9 Series Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] Windows Media Player 11 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB925766 Windows XP Service Pack 3 WinRAR archiver WinZip 11.1 Works Upgrade X-Lite 3.0 XviD 1.1 final uninstall Yahoo! Install Manager
==== Event Viewer Messages From Past Week ========
2/9/2009 8:59:52 AM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Western Digital\WD Drive Manager\MFC80.DLL. Reference error message: The operation completed successfully. . 2/9/2009 8:59:52 AM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. . 2/9/2009 8:59:52 AM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system. 2/9/2009 12:08:10 AM, error: PSched [14103] - QoS [Adapter {CFE0DFE0-71AF-4B0C-9578-F810611CFBA2}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.
** Because CCleaner removes everything in temp folders, if you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner.
** We will be cleaning cookies as well. Make a note of any passwords, etc. that you want to save. If you do not want to delete cookies, simply uncheck that option.
1. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
2. Then select the items you wish to clean up. In the Windows Tab:
Clean all entries in the "Internet Explorer" section.
Clean all the entries in the "Windows Explorer" section
Clean all entries in the "System" section.
Clean all entries in the "Advanced" section.
Clean any others that you choose. In the Applications Tab:
Clean all in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.
3. Click the "Run Cleaner" button.
4. A pop up box will appear advising this process will permanently delete files from your system.
5. Click "OK" and it will scan and clean your system.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
If an update is found, the program will automatically update itself.
Press the OK button to close that box and continue.
If you encounter any problems while downloading the updates,
manually download them fromhere and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top.
It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully.
Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
Click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report along with a fresh HijackThis log into your next reply and exit MBAM.
Note:-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.
When I was looking in C:\Windows\Temp to see if there was anything I needed to save before I ran CCleaner, Avast detected a virus (tmp11B.exe) which I moved to the Virus Chest before I ran CCleaner. Then, while Malwarebytes Anti-Malware was running, Avast detected a virus (pldr8[1].htm) which I also moved to the Virus Chest and then the scan continued. Did I do the right thing with these files? I wasn't sure but wanted to err on the safe side. My Malwarebutes log and new HijackThis log are below:
Malwarebytes' Anti-Malware 1.34 Database version: 1764 Windows 5.1.2600 Service Pack 3
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
Registry Values Infected: (No malicious items detected)
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:36:13 PM, on 2/15/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal
When I was looking in C:\Windows\Temp to see if there was anything I needed to save before I ran CCleaner, Avast detected a virus (tmp11B.exe) which I moved to the Virus Chest before I ran CCleaner. Then, while Malwarebytes Anti-Malware was running, Avast detected a virus (pldr8[1].htm) which I also moved to the Virus Chest and then the scan continued. Did I do the right thing with these files? I wasn't sure but wanted to err on the safe side. My Malwarebutes log and new HijackThis log are below:
Malwarebytes' Anti-Malware 1.34 Database version: 1764 Windows 5.1.2600 Service Pack 3
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
Registry Values Infected: (No malicious items detected)
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:36:13 PM, on 2/15/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal
Unzip the download. This will create a new Folder, JavaRa on your Desktop.
Double click this new Folder to open it, and double click the file within: JavaRa to execute the program.
Click the button: Remove Older Versions.
Agree to the cleanup operation by clicking Yes. After a moment, a notice will appear that a log file has been produced. Click OK. Close the Notepad view that opens.
Select Windows Offline Installation > SAVE it to your desktop, do not RUN it yet.
When the download is complete, close all browser windows and double-click on the saved file to install the update. Be patient: It may take five (5) minutes or more for the installation to complete.
If the installation gives you the option to install a toolbar UNCHECK the option if you don't want it .
Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so.
1. At the main page. Press on " Accept". After reading the contents. 2. At the next window Select Update. Allow the Database to update. Note: If prompted to run or update your Java, then follow the prompts to do so. Kaspersky requires Java to run. 3. Once the Database has finished, under the Scan icon Select My Computer to start the scan. The scan may take a few minutes to complete. 4. Select Scan Report. 5. If any threats were found they will appear in the report 6. Select "Save error report as" Then in the file name just type in kaspersky Under "save as type" select text .txt Save it to your Desktop.
Copy and post the results of the Kaspersky Online scan. If no threats were found then report that as well.
Let me know how things are running after that. I don't want to run more powerful tools unless necessary.
The log results from my Kaspersky scan are below. No other issues to report as of now. I will post if any come up. Can I use my computer for other web surfing activity now or should I wait? I'm not sure if we are done or if more actions are required.
-------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7 REPORT Sunday, February 15, 2009 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Sunday, February 15, 2009 17:51:50 Records in database: 1800056 --------------------------------------------------------------------------------
Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes
Scan area - My Computer: C:\ D:\
Scan statistics: Files scanned: 98234 Threat name: 1 Infected objects: 2 Suspicious objects: 0 Duration of the scan: 04:32:49
File name / Threat name / Threats count C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys2\WebSys.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1
Close all other windows and click "Fix checked. " Close HijackThis. Reboot.
Yes, you can go online now. See how it goes.
If everything is still running well....
Please flush the XP System Restore Points: (Using XP, you must be logged in as Administrator to do this.)
Go to Start>Run and type msconfig Press enter.
When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings Link on the left.
Check the box labeled Turn Off System Restore.
Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.
Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.
If you have installed Malwarebytes' Anti-Malware as part of your cleaning procedures, keep it updated and use it to scan every so often for malware, or upgrade to the paid version for realtime scanning and auto updating.
The following suggestions are general prevention and are not customized for your computer. You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:
1. Visit Microsoft Update: Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS. Microsoft's widows Update: http://v4.windowsupdate.microsoft.com/en/default.asp
4. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.
6. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/ ** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.
7. Practice Safe Surfing with with TrendProtect by Trend Micro. This is not compatible with Firefox 3.0 yet. TrendProtect is a browser plugin that assigns a safety rating to domains listed in your search engine. TrendProtect also adds a new button to your browser's toolbar area. The icon and color of the button changes to indicate whether the page currently open is safe, unsafe, trusted, or unrated, or whether it contains unwanted content. The following color codes are used by TrendProtect to indicate the safety of each site.
Red for Warning
Yellow for Use Caution
Green for Safe
Grey for Unknown
Alternatively, Web Of Trust is a similar add-on that can also be used for Internet Explorer. It uses colored alerts to warn about risky websites that try to scam visitors, deliver malware, or send spam. There is a Web Of Trust version for Firefox as well.
8. You might consider installing SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html It will: Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software. Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox. Restrict the actions of potentially unwanted sites in Internet Explorer. Tutorial here:http://www.bleepingcomputer.com/forums/tutorial49.html Periodically check for updates
If your issue has been resolved, please click all five stars in this post so that we receive credit for completing the cleanup. Thank you and Safe Surfing.
Thank you for all the help! I think my issues have been resolved. Firefox is running faster with no delays now. I have flushed my System Restore and set a new Restore Point. One other thing that came to mind is that I have an external hard drive that I only connect to my computer when I am moving files from my computer to it. It was not connected during any of the cleaning procedures that we did. I did move a few files from my computer to the external HD during the last couple of weeks when I was infected. They were all data files, mostly video files. Is there a chance I infected the external HD?
It depends on where the infection was located when you cleaned before posting here. If the video files were something that you downloaded with P2P or BitTorrent, there's a chance. You can always connect the external drive and run MBAM -- selecting a Full/Complete Scan to scan all drives. Don't forget to update MBAM first.
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 14th, 2009 20:00
Welcome. Thank you for using Dell Community Forums.
I am reviewing your log. In the meantime, you can help me by addressing the following:
* Have you have posted this issue on another forum? If so, please provide a link to the topic.
* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.
* If you are using any cracked software, please remove it. Definition of cracked software HERE.
* If you are using any P2P (file sharing) programs, please remove them before we clean your computer. The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a list HERE.
* If this computer belongs to someone else, do you have authority to apply the fixes we will use?
* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.
* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.
* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.
* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.
* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.
I look forward to your reply so we can begin looking a bit deeper to see what remnants of infection may still exist.
Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.
mafriend23
13 Posts
0
February 15th, 2009 00:00
Thank you for the help. My answers to your questions are below:
* I have not posted this issue to any other forum.
* I have not disabled System Restore and it is currently active.
* I have no cracked software.
* I have uninstalled Azureus, the only P2P program on my computer.
* This is my computer and I have the authority to apply all fixes.
* I have not fixed any entries using HijackThis yet.
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 15th, 2009 06:00
We need to see some additional information about what is happening in your machine.
1. DDS.txt
2. Attach.txt
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.
mafriend23
13 Posts
0
February 15th, 2009 11:00
I have pasted both logs below. The log from Attach.txt said to zip and attach it but I have just copied and pasted as you requested. Please let me know if I need to do something else.
DDS (Ver_09-02-01.01) - NTFSx86
Run by Martin Friend at 11:39:12.17 on Sun 02/15/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.502 [GMT -8:00]
AV: avast! antivirus 4.8.1296 [VPS 090215-0] *On-access scanning disabled* (Updated)
FW: Norton Internet Worm Protection *disabled*
============== Running Processes ===============
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Martin Friend\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\googleafe\GoogleAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~3\mimboot.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [WD Drive Manager] c:\program files\western digital\wd drive manager\WDBtnMgrUI.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wdanyw~1.lnk - c:\windows\installer\{649c4b1a-6a76-499a-9aec-0c9530fa7d2c}\NewShortcut4_3A95A0BFA90C41A28DFACEDE7630C4FB.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: turbotax.com
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxps://support.dell.com/systemprofiler/SysPro.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-150-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} - hxxp://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/cpucheck_1_0_0_5.cab
DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - hxxp://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/Entriq_3_4_0_15_Silent.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - hxxp://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
Notify: khfDwVnn - khfDwVnn.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\martin~1\applic~1\mozilla\firefox\profiles\529aw0bq.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
============= SERVICES / DRIVERS ===============
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-4-13 111184]
R1 fanio;FanIO driver;c:\windows\system32\drivers\fanio.sys [2007-7-11 14464]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-4-13 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2006-7-10 155160]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 WDBtnMgrSvc.exe;WD Drive Manager Service;c:\program files\western digital\wd drive manager\WDBtnMgrSvc.exe [2008-1-30 106496]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2006-7-10 254040]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2006-7-10 352920]
S3 CyUsb;Digitalks Generic USB Driver;c:\windows\system32\drivers\CyUsb.sys [2006-4-1 34304]
=============== Created Last 30 ================
2009-02-14 11:16
2009-02-09 15:43
2009-02-09 15:41
2009-02-09 15:40
2009-02-09 15:40
==================== Find3M ====================
2009-02-09 11:19 15,160 a------- c:\docume~1\martin~1\applic~1\wklnhst.dat
2009-01-16 21:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-01 22:31 6,580 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-12-19 01:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 01:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-18 21:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-18 21:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-12-11 02:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2006-07-28 16:48 71,208 a------- c:\docume~1\martin~1\applic~1\GDIPFONTCACHEV1.DAT
0000-00-00 00:00 0 a--sh--- c:\windows\system32\befologo.dll
0000-00-00 00:00 0 a--sh--- c:\windows\system32\betakoso.dll
0000-00-00 00:00 0 a--sh--- c:\windows\system32\feloyawo.dll
2008-07-24 23:04 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008072520080726\index.dat
============= FINISH: 11:39:47.07 ===============
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-02-01.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 2/10/2006 1:11:24 PM
System Uptime: 2/15/2009 10:33:39 AM (1 hours ago)
Motherboard: Dell Inc. | | 0UF414
Processor: Intel(R) Pentium(R) M processor 1.86GHz | Microprocessor | 1862/133mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 88 GiB total, 6.434 GiB free.
D: is CDROM ()
==== Disabled Device Manager Items =============
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/Wireless 2200BG Network Connection
Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&2FA23535&0&18F0
Manufacturer: Intel(R) Corporation
Name: Intel(R) PRO/Wireless 2200BG Network Connection
PNP Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&2FA23535&0&18F0
Service: w29n51
==== System Restore Points ===================
RP987: 1/27/2009 11:30:58 AM - System Checkpoint
RP988: 1/28/2009 5:05:17 PM - System Checkpoint
RP989: 1/29/2009 8:55:55 AM - Software Distribution Service 3.0
RP990: 1/30/2009 11:27:25 AM - System Checkpoint
RP991: 2/2/2009 11:54:29 AM - Software Distribution Service 3.0
RP992: 2/3/2009 4:43:30 PM - System Checkpoint
RP993: 2/5/2009 9:07:32 AM - Software Distribution Service 3.0
RP994: 2/6/2009 9:15:01 AM - System Checkpoint
RP995: 2/7/2009 11:22:33 AM - System Checkpoint
RP996: 2/9/2009 10:03:41 AM - System Checkpoint
RP997: 2/9/2009 12:07:07 PM - Software Distribution Service 3.0
RP998: 2/10/2009 12:24:09 PM - System Checkpoint
RP999: 2/11/2009 5:11:51 PM - System Checkpoint
RP1000: 2/11/2009 11:20:13 PM - Software Distribution Service 3.0
RP1001: 2/12/2009 9:23:46 AM - Software Distribution Service 3.0
RP1002: 2/13/2009 2:13:41 PM - System Checkpoint
RP1003: 2/14/2009 5:51:04 PM - System Checkpoint
==== Installed Programs ======================
Ad-Aware
Adobe Acrobat - Reader 6.0.2 Update
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Media Player
Adobe Reader 6.0.1
ALPS Touch Pad Driver
ALShow
America Online (Choose which version to remove)
AnswerWorks 4.0 Runtime - English
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOLIcon
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
AutoUpdate
avast! Antivirus
Banctec Service Agreement
BitTorrent 4.4.1
Bonjour
Broadcom Management Programs 2
Canon PIXMA iP6000D
CDCheck
CleanUp!
Conexant D110 MDC V.9x Modem
Cool Edit Pro v1.2a
Corel Paint Shop Pro X
Corel Photo Album 6
Cucusoft MPEG/MOV/RM/DivX/AVI to DVD/VCD/SVCD Creator Pro 7.07
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
DivX Codec
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DX-Ball 1.09
EarthLink setup files
EducateU
ELIcon
ESPNMotion
ffdshow [rev 1953] [2008-05-04]
GemMaster Mystic
Get High Speed Internet!
Google AFE
Google Desktop
Google Toolbar for Internet Explorer
Haali Media Splitter
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
I8kfanGUI V3.1
Intel(R) PROSet/Wireless Software
Internal Network Card Power Management
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Learn2 Player (Uninstall Only)
LiveUpdate 2.7 (Symantec Corporation)
Macromedia Flash Player
Macromedia Shockwave Player
Matroska Pack
Mavis Beacon Teaches Typing 17
mCore
MDI viewer 0.1
mDrWiFi
Metacafe
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Standard 2006
Microsoft Digital Image Standard 2006 Editor
Microsoft Digital Image Standard 2006 Library
Microsoft Encarta Encyclopedia Standard 2006
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft Streets & Trips 2006
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
Microsoft Works Suite 2006 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
mIWA
mIWCA
mLogView
mMHouse
Modem Helper
Move Networks Media Player for Internet Explorer
Move Networks Player for Internet Explorer
Mozilla Firefox (3.0.6)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
mToolkit
Musicmatch for Windows Media Player
Musicmatch® Jukebox
mWlsSafe
mXML
MySQL Server 5.0
MySQL Tools for 5.0
mZConfig
NetWaiting
NetZeroInstallers
Otto
Perforce P4Win Components
PowerDVD 5.9
QuickBooks Simple Start Special Edition
QuickSet
QuickTime
RealPlayer Basic
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960715)
Skype™ 3.5
Sonic DLA
Sonic Encoders
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
TurboTax 2005
TurboTax Deluxe 2007
TurboTax Deluxe Deduction Maximizer 2006
TurboTax ItsDeductible 2005
TurboTax ItsDeductible 2006
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update Rollup 2 for Windows XP Media Center Edition 2005
USB Recorder
VideoLAN VLC media player 0.8.6a
Viewpoint Media Player
WD Anywhere Backup
WD Diagnostics
WD Drive Manager (x86)
WebCyberCoach 3.2 Dell
WebFldrs XP
WexTech AnswerWorks
WildTangent Web Driver
Winamp (remove only)
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WinRAR archiver
WinZip 11.1
Works Upgrade
X-Lite 3.0
XviD 1.1 final uninstall
Yahoo! Install Manager
==== Event Viewer Messages From Past Week ========
2/9/2009 8:59:52 AM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Western Digital\WD Drive Manager\MFC80.DLL. Reference error message: The operation completed successfully. .
2/9/2009 8:59:52 AM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. .
2/9/2009 8:59:52 AM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.
2/9/2009 12:08:10 AM, error: PSched [14103] - QoS [Adapter {CFE0DFE0-71AF-4B0C-9578-F810611CFBA2}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.
==== End Of File ===========================
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 15th, 2009 12:00
Please remove BitTorrent.
Following that, please download and scan each user profile with CCleaner:
http://www.ccleaner.com/download/builds
** Select to download the SLIM version.
** Because CCleaner removes everything in temp folders, if you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner.
** We will be cleaning cookies as well. Make a note of any passwords, etc. that you want to save. If you do not want to delete cookies, simply uncheck that option.
1. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
2. Then select the items you wish to clean up. In the Windows Tab:
3. Click the "Run Cleaner" button.
4. A pop up box will appear advising this process will permanently delete files from your system.
5. Click "OK" and it will scan and clean your system.
6. Click "exit" when done. REBOOT.
alternate download link 1
alternate download link 2
MBAM will automatically start and you will be asked to update the program before performing a scan.
and just double-click on mbam-rules.exe to install.
Alternatively, you can update through MBAM's interface from a clean computer,
copy the definitions (rules.ref) located in
C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes'
Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
Back at the main Scanner screen:
Note:-- If MBAM encounters a file that is difficult to remove,
you may be asked to reboot your computer so it can proceed with the disinfection process.
Regardless if prompted to restart the computer or not, please do so immediately.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
-- MBAM may make changes to your registry as part of its disinfection routine.
If you're using other security programs that detect registry changes (like Spybot's Teatimer),
they may interfere with the fix or alert you after scanning with MBAM.
Please disable such programs until disinfection is complete or permit them to allow the changes.
mafriend23
13 Posts
0
February 15th, 2009 13:00
I have:
* Uninstalled BitTorrent
* Run CCleaner
* Run Malwarebytes Anti-Malware
When I was looking in C:\Windows\Temp to see if there was anything I needed to save before I ran CCleaner, Avast detected a virus (tmp11B.exe) which I moved to the Virus Chest before I ran CCleaner. Then, while Malwarebytes Anti-Malware was running, Avast detected a virus (pldr8[1].htm) which I also moved to the Virus Chest and then the scan continued. Did I do the right thing with these files? I wasn't sure but wanted to err on the safe side. My Malwarebutes log and new HijackThis log are below:
Malwarebytes' Anti-Malware 1.34
Database version: 1764
Windows 5.1.2600 Service Pack 3
2/15/2009 1:29:03 PM
mbam-log-2009-02-15 (13-29-03).txt
Scan type: Quick Scan
Objects scanned: 70338
Time elapsed: 21 minute(s), 22 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:36:13 PM, on 2/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: GoogleAFE - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: WD Anywhere Backup Launcher.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/cpucheck_1_0_0_5.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/Entriq_3_4_0_15_Silent.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: khfDwVnn - khfDwVnn.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WD Drive Manager Service (WDBtnMgrSvc.exe) - WDC - C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 11549 bytes
mafriend23
13 Posts
0
February 15th, 2009 13:00
I have:
* Uninstalled BitTorrent
* Run CCleaner
* Run Malwarebytes Anti-Malware
When I was looking in C:\Windows\Temp to see if there was anything I needed to save before I ran CCleaner, Avast detected a virus (tmp11B.exe) which I moved to the Virus Chest before I ran CCleaner. Then, while Malwarebytes Anti-Malware was running, Avast detected a virus (pldr8[1].htm) which I also moved to the Virus Chest and then the scan continued. Did I do the right thing with these files? I wasn't sure but wanted to err on the safe side. My Malwarebutes log and new HijackThis log are below:
Malwarebytes' Anti-Malware 1.34
Database version: 1764
Windows 5.1.2600 Service Pack 3
2/15/2009 1:29:03 PM
mbam-log-2009-02-15 (13-29-03).txt
Scan type: Quick Scan
Objects scanned: 70338
Time elapsed: 21 minute(s), 22 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:36:13 PM, on 2/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: GoogleAFE - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: WD Anywhere Backup Launcher.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/cpucheck_1_0_0_5.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/Entriq_3_4_0_15_Silent.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: khfDwVnn - khfDwVnn.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WD Drive Manager Service (WDBtnMgrSvc.exe) - WDC - C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 11549 bytes
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 15th, 2009 14:00
tmp11B.exe is a malware file.
Download -- to your Desktop -- JavaRa.Zip from either of these two sites:
http://prm753.bchea.org/click/click.php?id=9
http://www.majorgeeks.com/JavaRa_d5967.html
Remove Startup Entry
Remove JavaRa Logfile
Run an online virus scan by Kaspersky from HERE.
2. At the next window Select Update. Allow the Database to update.
Note: If prompted to run or update your Java, then follow the prompts to do so. Kaspersky requires Java to run.
3. Once the Database has finished, under the Scan icon Select My Computer to start the scan. The scan may take a few minutes to complete.
4. Select Scan Report.
5. If any threats were found they will appear in the report
6. Select "Save error report as"
Then in the file name just type in kaspersky
Under "save as type" select text .txt
Save it to your Desktop.
Copy and post the results of the Kaspersky Online scan. If no threats were found then report that as well.
mafriend23
13 Posts
0
February 15th, 2009 20:00
The log results from my Kaspersky scan are below. No other issues to report as of now. I will post if any come up. Can I use my computer for other web surfing activity now or should I wait? I'm not sure if we are done or if more actions are required.
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, February 15, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, February 15, 2009 17:51:50
Records in database: 1800056
--------------------------------------------------------------------------------
Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
C:\
D:\
Scan statistics:
Files scanned: 98234
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 04:32:49
File name / Threat name / Threats count
C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys2\WebSys.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1
The selected area was scanned.
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 15th, 2009 20:00
Run Hijackthis and fix this one:
O20 - Winlogon Notify: khfDwVnn - khfDwVnn.dll (file missing)
Close all other windows and click "Fix checked. " Close HijackThis. Reboot.
Yes, you can go online now. See how it goes.
If everything is still running well....
Please flush the XP System Restore Points: (Using XP, you must be logged in as Administrator to do this.)
Go to Start>Run and type msconfig Press enter.
When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings Link on the left.
Check the box labeled Turn Off System Restore.
Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.
Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.
If you have installed Malwarebytes' Anti-Malware as part of your cleaning procedures, keep it updated and use it to scan every so often for malware, or upgrade to the paid version for realtime scanning and auto updating.
The following suggestions are general prevention and are not customized for your computer. You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:
1. Visit Microsoft Update: Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS. Microsoft's widows Update: http://v4.windowsupdate.microsoft.com/en/default.asp
2. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date. Note: Zone Alarm Firewall (by Checkpoint) has a free version http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?lid=home_freedownloads
3.You might consider installing Mozilla / Firefox.
http://www.mozilla.com/en-US/
4. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.
5. Before using or purchasing any Spyware/Malware protection/removal program, always check the following Rogue/Suspect Spyware Lists. http://www.spywarewarrior.com/rogue_anti-spyware.htm http://www.malwarebytes.org/database.php
6. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/ ** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.
7. Practice Safe Surfing with with TrendProtect by Trend Micro. This is not compatible with Firefox 3.0 yet. TrendProtect is a browser plugin that assigns a safety rating to domains listed in your search engine. TrendProtect also adds a new button to your browser's toolbar area. The icon and color of the button changes to indicate whether the page currently open is safe, unsafe, trusted, or unrated, or whether it contains unwanted content. The following color codes are used by TrendProtect to indicate the safety of each site.
Alternatively, Web Of Trust is a similar add-on that can also be used for Internet Explorer. It uses colored alerts to warn about risky websites that try to scam visitors, deliver malware, or send spam. There is a Web Of Trust version for Firefox as well.
8. You might consider installing SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
It will:
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox.
Restrict the actions of potentially unwanted sites in Internet Explorer.
Tutorial here:http://www.bleepingcomputer.com/forums/tutorial49.html
Periodically check for updates
9. Here are some helpful articles:
"How did I get infected?"
http://www.bleepingcomputer.com/forums/topic2520.html
"I'm not pulling your leg, honest"
by Sandi Hardmeier
http://www.microsoft.com/windows/IE/community/columns/pulling.mspx
If your issue has been resolved, please click all five stars in this post so that we receive credit for completing the cleanup. Thank you and Safe Surfing.
mafriend23
13 Posts
0
February 16th, 2009 10:00
Thank you for all the help! I think my issues have been resolved. Firefox is running faster with no delays now. I have flushed my System Restore and set a new Restore Point. One other thing that came to mind is that I have an external hard drive that I only connect to my computer when I am moving files from my computer to it. It was not connected during any of the cleaning procedures that we did. I did move a few files from my computer to the external HD during the last couple of weeks when I was infected. They were all data files, mostly video files. Is there a chance I infected the external HD?
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 16th, 2009 10:00
It depends on where the infection was located when you cleaned before posting here. If the video files were something that you downloaded with P2P or BitTorrent, there's a chance. You can always connect the external drive and run MBAM -- selecting a Full/Complete Scan to scan all drives. Don't forget to update MBAM first.
mafriend23
13 Posts
0
February 16th, 2009 22:00
Thank you for the advice. I will do that with MBAM when I have a chance.
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 17th, 2009 06:00
You are most welcome. I'm glad we could help. :emotion-1: