3 Apprentice

 • 

15.6K Posts

November 24th, 2005 15:00

First: You're running HJT from a TEMP directory:

C:\DOCUME~1\Wendy\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

When you do so, either HJT will not create its log files and backup files; or if it does, you risk losing them when the TEMP's cache is cleared. It's important that you save these backup files, in case you have to "undo" [restore] some of the things you "FIX" incorrectly.

So you need to move HJT into a separate, non-temporary, non-Desktop, directory of its own. We recommend using the directory C:\HJT , so that it will then appear in your log, under running processes, as C:\HJT\HiJackThis.exe

 

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Download [but do *NOT* yet run] FixVundo from

http://securityresponse.symantec.com/avcenter/FixVundo.exe

[we'll have you run it later]

Note: If you have previously download this file on another occasion, please download it again, to be absolutely sure you have the most current version.

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Next, download VirtumundoBeGone from:

http://secured2k.home.comcast.net/tools/VirtumundoBeGone.exe

* Save it to your Desktop
* Close all running programs (including your Internet Browser)
* Double-click VirtumundoBeGone.exe on the desktop
* Follow the directions as indicated

please be advised that this program will generate a "BLUE SCREEN OF DEATH"... this is an expected/necessary part of the process, so don't be surprised when it happens.

just reboot if your system "jams"

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After rebooting, it's now time to run FixVundo (which you had downloaded earlier).

Make sure all other programs, including your Internet Browser, are closed.

Double-click the FixVundo.exe file to start the removal tool.

Click Start to begin the process, and then allow this tool to run.

Important: Do not launch any new applications while the tool is running!

Reboot your computer.

Run the FixVundo removal tool again to ensure that the system is clean.

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It's now time to report back to us:

VirtumundoBeGone generated a "log" file of its own, which it should have placed on your Desktop... please REPLY to this thread, and copy/paste the VirtumundoBeGone log back here, along with your latest HJT log.

 

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