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November 4th, 2004 22:00

Help Me Please!!!!!!!!!1

 Hi there, hoping someone could help me please!
 
My computer is driving me nuts! I have spyware and adware that wont dissapear and it seems that my Norton Anti-Virus is possesed. Also my home page is always defaulting to www.richfind.com no matter how many times I go in and change it. I have tried everything to fix it and nothing is working! could someone pleaseeeeeeeeeeeeeeeeeeeeeeeeee help me! Keep in mind that I'm computer illiterate.
 
Thanks, Liquid Ice:smileytongue:

4.8K Posts

November 4th, 2004 22:00

Download and run HiJackThis version 1.98.2. Click "Scan" then "Save log". Copy/paste the text that comes up in NotePad, back to this thread. Don't try and 'fix' anything just yet, since most of what it reports is 'good'. We'll use that to get a snapshot of your system and see if we can weed out the problems.

Download from here: http://www.majorgeeks.com/download.php?det=3155

Mike.

November 5th, 2004 04:00

lol!!!!!! i told you I was illiterate! what am i supposed to do when I get to this geek web page??? where do I go to download it?? There are so many different things on it it's confusing me. Thanks

2 Intern

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5.8K Posts

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17.3K Points

November 5th, 2004 04:00

Hi:

Complete instructions on how to download HJT, how to create a folder
for it, and a link to download it from, can be found here.

2 Intern

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860 Posts

November 5th, 2004 06:00

4.8K Posts

November 6th, 2004 14:00

Liquid Ice,

Click on this link, then save HiJackThis to your system (preferably in C:\HJT), if it's zipped,then unzip it. Now, run it, click "Scan", then click "Save log". When the text comes up, 'select all', then right-click the selected text and click "Copy". Now "reply" to this thread and right-click in the message body and select 'paste'. Don't fix anything just yet, as most of what it reports is good.

Mike.

 

November 6th, 2004 20:00

Thanks I got most of it fixed! just now my norton anti virus is acting wierd! it wont let me update anything ( keeps telling me that I have not updated ) and my renewal date is  12/30/1899????
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