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August 28th, 2008 23:00
Help me pls!!! virus/trojan problems
Hey all i've been expierencing some virus/trojan problems lately and im kinda out of ideas of what to do... we're pretty sure that we picked up these problems when our chinese student went to some sites on our computer to show my mom some pics of the beijing olympic opening and went to several chinese sites but never ended up finding anything. Some of the trojans and viruses we have expierenced are the trojan Refpron with the viruses afinding, nobicyt, sobicyt, wserving and a few others, CoolyNoody not really sure what was in that one and dropper.payload with the viruses, atsxyzd and we think dwbins and db820 in it. so far the programs we've run are telus eProtect, the microsoft scanner, the panda soft ware online scanner and spybot search and destroy. none of these have been able to fix anything. i talked to the tech guy from my school and he gave me 3 more suggestions and then i should just reinstall window, he suggested avg, avast and lava software, so i'm gonna try those a bit later on. Now i was wondering if any of you have any suggestions that would fix it without having to reinstall windows seeing as that is a bit of a pain and takes quite a while. I'm at the library at the moment so i'm able to type fast and have a good internet connection but otherwise i'll be on my psp so it may take me a while to respond due to slow typing and slow internet connection. all help is appreciated
Bugbatter
4 Apprentice
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20.5K Posts
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August 28th, 2008 23:00
Try an online scan here:
http://www.eset.eu/online-scanner
• Accept the Terms of Use:
• Approve the install of the required ActiveX Control, then follow on-screen instructions.
* Disable the protection of your resident anti-virus program after installing the
active X control that Eset has installed and again when you actually start scanning.
• Enable (check) the Remove found threats option, and run the scan.
• After the scan completes, the Details tab in the Results window will display what was found and removed. A record of these results will be found here: C:\program files\esetonlinescanner\log.txt.
This online scan may take quite a bit of time to complete so please be patient. If necessary, allow the scan to run overnight. Please do not use the machine to do anything else (e.g. browse; check email; chat) until the scan completes.
Follow with Malwarebytes' Anti-Malware.
Please download to your desktop Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- If you are still having problems and/or would like a follow-up check to be sure the infection as well as vulnerabilities are gone, copy and paste the entire report into a New Message on the HijackThis Board. Also include a fresh HijackThis log. Instructions for downloading HijackThis are at the top of that forum.
Extra Note:Click Remove Selected.
1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
2. In the Message Body window that opens, simply Right-Click and select Paste.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.