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269

May 3rd, 2006 13:00

help! winfixer problems

I've looked at other forums on here and have generated my hijackthis log and the vgb log as well

hijack this log
Logfile of HijackThis v1.99.1
Scan saved at 10:04:15 AM, on 5/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\LogMeIn\RaMaint.exe
C:\Program Files\LogMeIn\LogMeIn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\mpssvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\LogMeIn\LogMeInSystray.exe
C:\WINDOWS\system32\kmw_run.exe
C:\WINDOWS\system32\kkw_run.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Broadcom\BACS\BacsTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\DOCUME~1\MOLLYA~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\LogMeInSystray.exe"
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [kkw_run.exe] kkw_run.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [CmUsbSound] RunDll32 cmcnfgu.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [bacstray] C:\Program Files\Broadcom\BACS\\BacsTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: OdysseyClient - C:\WINDOWS\SYSTEM32\odyEvent.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\LogMeIn.exe
O23 - Service: MSMPSVC - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe" -n 4 (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Odyssey Client (odClientService) - Funk Software, Inc. - C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE


vbg log


[05/03/2006, 9:51:08] - VirtumundoBeGone v1.5 ( "C:\Documents and Settings\Molly Atchley\Desktop\VirtumundoBeGone.exe" )
[05/03/2006, 9:51:16] - Detected System Information:
[05/03/2006, 9:51:16] - Windows Version: 5.1.2600, Service Pack 2
[05/03/2006, 9:51:17] - Current Username: Molly Atchley (Admin)
[05/03/2006, 9:51:17] - Windows is in NORMAL mode.
[05/03/2006, 9:51:17] - Searching for Browser Helper Objects:
[05/03/2006, 9:51:17] - BHO 1: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} (AcroIEHlprObj Class)
[05/03/2006, 9:51:17] - BHO 2: {2353FCBC-012D-487B-8BF3-865C0929FBEB} (ATLDistrib Object)
[05/03/2006, 9:51:17] - ALERT: Found ATLDistrib Object!
[05/03/2006, 9:51:17] - BHO 3: {53707962-6F74-2D53-2644-206D7942484F} ()
[05/03/2006, 9:51:17] - WARNING: BHO has no default name. Checking for Winlogon reference.
[05/03/2006, 9:51:17] - Checking for HKLM\...\Winlogon\Notify\SDHelper
[05/03/2006, 9:51:17] - Key not found: HKLM\...\Winlogon\Notify\SDHelper, continuing.
[05/03/2006, 9:51:17] - BHO 4: {5CA3D70E-1895-11CF-8E15-001234567890} (DriveLetterAccess)
[05/03/2006, 9:51:17] - BHO 5: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} (SSVHelper Class)
[05/03/2006, 9:51:17] - Finished Searching Browser Helper Objects
[05/03/2006, 9:51:17] - *** Detected ATLDistrib Object
[05/03/2006, 9:51:18] - Trying to remove ATLDistrib Object...
[05/03/2006, 9:51:19] - Terminating Process: IEXPLORE.EXE
[05/03/2006, 9:51:19] - Terminating Process: RUNDLL32.EXE
[05/03/2006, 9:51:20] - Disabling Automatic Shell Restart
[05/03/2006, 9:51:20] - Terminating Process: EXPLORER.EXE
[05/03/2006, 9:51:20] - Suspending the NT Session Manager System Service
[05/03/2006, 9:51:21] - Terminating Windows NT Logon/Logoff Manager
[05/03/2006, 9:51:21] - Re-enabling Automatic Shell Restart
[05/03/2006, 9:51:21] - File to disable: C:\WINDOWS\system32\vtsqn.dll
[05/03/2006, 9:51:21] - Renaming C:\WINDOWS\system32\vtsqn.dll -> C:\WINDOWS\system32\vtsqn.dll.vir
[05/03/2006, 9:51:21] - File successfully renamed!
[05/03/2006, 9:51:22] - Removing HKLM\...\Browser Helper Objects\{2353FCBC-012D-487B-8BF3-865C0929FBEB}
[05/03/2006, 9:51:22] - Removing HKCR\CLSID\{2353FCBC-012D-487B-8BF3-865C0929FBEB}
[05/03/2006, 9:51:22] - Adding Kill Bit for ActiveX for GUID: {2353FCBC-012D-487B-8BF3-865C0929FBEB}
[05/03/2006, 9:51:22] - Deleting ATLEvents/MSEvents Registry entries
[05/03/2006, 9:51:22] - Removing HKLM\...\Winlogon\Notify\vtsqn
[05/03/2006, 9:51:22] - Searching for Browser Helper Objects:
[05/03/2006, 9:51:22] - BHO 1: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} (AcroIEHlprObj Class)
[05/03/2006, 9:51:22] - BHO 2: {53707962-6F74-2D53-2644-206D7942484F} ()
[05/03/2006, 9:51:22] - WARNING: BHO has no default name. Checking for Winlogon reference.
[05/03/2006, 9:51:22] - Checking for HKLM\...\Winlogon\Notify\SDHelper
[05/03/2006, 9:51:22] - Key not found: HKLM\...\Winlogon\Notify\SDHelper, continuing.
[05/03/2006, 9:51:23] - BHO 3: {5CA3D70E-1895-11CF-8E15-001234567890} (DriveLetterAccess)
[05/03/2006, 9:51:23] - BHO 4: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} (SSVHelper Class)
[05/03/2006, 9:51:23] - Finished Searching Browser Helper Objects
[05/03/2006, 9:51:23] - Finishing up...
[05/03/2006, 9:51:23] - A restart is needed.
[05/03/2006, 9:51:23] - Automatic Reboot on STOP Error is not set. User will have to manually restart.
[05/03/2006, 9:51:36] - Attempting to Restart via STOP error (Blue Screen!)

2 Intern

 • 

5.9K Posts

May 3rd, 2006 15:00

Your log looks OK.  Do you still have a winfixer problem?
 
Ron

2 Posts

May 4th, 2006 13:00

yes, I am good now. thanks.

2 Intern

 • 

5.9K Posts

May 4th, 2006 14:00

Good.  I'll leave you with a few recommendations and answers to common questions.
 
Ron
A Few Recommendations.
You can delete any programs we had you install but leave Hijackthis for now.  You can also run Hijackthis, View the List of Backups and Delete All.  If we used killbox its backup files can be removed now too.  Run Killbox and select File, Cleanup, Delete All Backups.  If you have an antivirus, check its quarantined files and delete any it had found.
You should also definitely toggle System Restore Off and then back On.
Following site has very clear instructions for turning it off.  To turn it back on you just repeat the instructions but uncheck the box where it says to Turn Off System Restore on all Drives.
The reason we do this is to remove any archived copies of the infection from System Restore so that if you have to use SYstem Restore to fix a problem you won't accidentally reinfect your system.  The next link explains how to use System Restore to go back in time if you hit a bad site or get infected.

One way to make an infection more obvious is to check everything in your current HijackThis and Add to Ignore List then set up Hijackthis to run at boot and to show you if it finds anything new.  You do this by None of the Above Just start the program, Config (Main) and then check the box in front of Run Hiajckthis at startup and show it when items are found.  OK.  Then if Hijackthis opens after a boot it will show you any new programs that have been added.  You can then decide if you want to keep them or not.  If in doubt you can google for the .exe or .dll file at the end of the entry and see if what other people think of it.
 
To avoid going to a bad site you might want to install IE-SpyAd and SpywareBlaster and make the other changes recommended at:.
http://www.mvps.org/winhelp2002/restricted.htm
I used to recommend Spybot's Immunize system but have recently learned it is not as good as the one at:
http://www.mvps.org/winhelp2002/hosts.htm
Always run a firewall.  The one in XP SP2 is pretty good tho I think the free one from Zone Alarm is better.
Turn on Autoupdates so you always get the latest patches from Windows.
Never hurts to do one of the free on line scans from Panda or Trend.  They take a while but are pretty good.
www.pandasoftware.com/activescan/activescan.asp?
http://housecall.trendmicro.com/

I like to run Spybot S&D. 
http://www.safer-networking.org/en/download/index.html
Also like to run AdAware once in a while. 
http://www.lavasoftusa.com/software/adaware/
 Make sure you have removed any older versions of Java or JRE  with Control Panel, Add/Remove Programs.  Updates do not remove the older versions which have exploitable flaws.
If you have an older PC get rid of Microsoft Java Virtual Machine. 
Following site explains how to tell if you have it:
The automated removal tool is no longer available on Microsoft's site but can be obtained here:
Download the MSJVM Removal Tool from:
http://www.majorgeeks.com/download4158.html
 
and run it.
 
If you feel that Internet Explorer is running a bit slower after the latest Java update you can try checking this line and then Fix Checked.
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

It was added by the latest version of Java.  We don't know why.  Earlier versions did not have it.  It has been proven to slow down connections on some systems and removing it doesn't seem to hurt anything.
Other items you may wish to get rid of if you own a Dell are:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
THese are from the MyWay Adware program installed on most Dells.  The uninstaller was broken on many of them.
 To remove just close Internet Explorer, run HijackThis (scan only) and check them then Fix Checked.

If you are not running the latest version of Adobe you should consider updating.  There are reports of a loophole for hackers in pre 7.03 versions.
As an alternative you can dump adobe completely and use fox-it instead:
http://www.foxitsoftware.com/pdf/rd_intro.php
If you do not have an antivirus program or the one you have was a trial that has expired then try the free antivirus for home users from Avast!
http://www.avast.com/eng/download-avast-home.html  (Uninstall any other antivirus program first.)
If you run Macromedia Flash make sure you have the latest version.  We just got a warning the following versions are vulnerable:
* Flash Player 8.0.22.0 and earlier
* Flash Professional 8
* Flash Basic
* Flash MX 2004
* Flash Debug Player 7.0.14.0 and earlier
* Flex 1.5
* Breeze Meeting Add-In 5.1 and earlier
* Adobe Macromedia Shockwave Player 10.1.0.11 and earlier
Also advise you to dump weatherbug if you have it. Start, Control Panel, Add/Remove Programs. 
If you need weather then get The Weather Channel's program at:
http://www.weather.com/services/desktop.html?from=wxtoolspage&refer=wxtoolspage

 
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