Help

Welcome. Thank you for using Dell Community Forums.
I am reviewing your log.
In the meantime, you can help me by doing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you are using any cracked software, please remove it.
Definition of cracked software:
http://en.wikipedia.org/wiki/Software_cracking

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.
The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. If you have music files in those programs' folders that you want to save, please move those music files to another directory.
A list of P2P's is here: http://www.castlecops.com/t204179-P2P_programs_we_ask_that_you_remove_first.html


* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures.
Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using.

* During the course of our cleanup please do not do any online work or surfing until we have verified that your system is clean.

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case.
Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

* Download HostsXpert

• And Save it to your Desktop
• Rt Click Hoster.zip->>Extract all->>Extract it to your Desktop (or your C:\ drive)
• Open The Hoster folder->>Double Click HostsXpert.exe
• When the program Opens Click The "Restore MS Hosts File" button in the left pane.
• Then select "Restore Original Hosts" when prompted.
• Close the Hoster program when complete
• Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

* Please post a fresh HijackThis log.

The instructions in this topic are only for this Forum member.
Please do not use these instructions on another computer system. You can seriously damage your system by following the instructions below without guided assistance, and you will make a cleanup of your system more difficult.

I have not posted this before on other sites (just read a few things here prior to contacting you), have no cracked software and this is my Dell computer. Also, I have no file sharing programs.

 

I installed HostsXpert but am unable to run restore MS hosts. error:

 

cannot create file C:\WINDOWS\system32\driver\ETC\hosts

Please launch HijackThis and place a checkmark next to the following:

O1 - Hosts: 124.217.251.159 google.dk
O1 - Hosts: 124.217.251.159 google.se
O1 - Hosts: 124.217.251.159 google.co.nz
O1 - Hosts: 124.217.251.159 google.cn
O1 - Hosts: 124.217.251.159 google.com.pr
O1 - Hosts: 124.217.251.159 google.com.ca
O1 - Hosts: 124.217.251.159 google.com.ch
O1 - Hosts: 124.217.251.159 google.fi
O1 - Hosts: 124.217.251.159 google.co.in
O1 - Hosts: 124.217.251.159 google.co.uk
O1 - Hosts: 124.217.251.159 google.lv
O1 - Hosts: 124.217.251.159 google.co.hu
O1 - Hosts: 124.217.251.159 google.lk
O1 - Hosts: 124.217.251.159 google.com.au
O1 - Hosts: 124.217.251.159 google.ru
O1 - Hosts: 124.217.251.159 google.nl
O1 - Hosts: 124.217.251.159 google.be
O1 - Hosts: 124.217.251.159 google.de
O1 - Hosts: 124.217.251.159 gogle.de
O1 - Hosts: 124.217.251.159 googel.de
O1 - Hosts: 124.217.251.159 google.ro
O1 - Hosts: 124.217.251.159 google.kz
O1 - Hosts: 124.217.251.159 google.by
O1 - Hosts: 124.217.251.159 google.no
O1 - Hosts: 124.217.251.159 google.pl
O1 - Hosts: 124.217.251.159 google.com.pl
O1 - Hosts: 124.217.251.159 google.es
O1 - Hosts: 124.217.251.159 google.pt
O1 - Hosts: 124.217.251.159 google.com.br
O1 - Hosts: 124.217.251.159 google.vc
O1 - Hosts: 124.217.251.159 google.co.za
O1 - Hosts: 124.217.251.159 google.tm
O1 - Hosts: 124.217.251.159 google.com.my
O1 - Hosts: 124.217.251.159 google.bg
O1 - Hosts: 124.217.251.159 google.co.jp
O1 - Hosts: 124.217.251.159 google.ie
O1 - Hosts: 124.217.251.159 google.co.ck
O1 - Hosts: 124.217.251.159 google.com.mx
O1 - Hosts: 124.217.251.159 google.com.om
O1 - Hosts: 124.217.251.159 google.fr
O1 - Hosts: 124.217.251.159 google.mu
O1 - Hosts: 124.217.251.159 google.com.ph
O1 - Hosts: 124.217.251.159 google.com.jm
O1 - Hosts: 124.217.251.159 google.com
O1 - Hosts: 124.217.251.159 google.us
O1 - Hosts: 124.217.251.159 google.ro
O1 - Hosts: 124.217.251.159 www.google.dk
O1 - Hosts: 124.217.251.159 www.google.se
O1 - Hosts: 124.217.251.159 www.google.co.nz
O1 - Hosts: 124.217.251.159 www.google.cn
O1 - Hosts: 124.217.251.159 www.google.com.pr
O1 - Hosts: 124.217.251.159 www.google.com.ca
O1 - Hosts: 124.217.251.159 www.google.com.ch
O1 - Hosts: 124.217.251.159 www.google.fi
O1 - Hosts: 124.217.251.159 www.google.co.in
O1 - Hosts: 124.217.251.159 www.google.co.uk
O1 - Hosts: 124.217.251.159 www.google.lv
O1 - Hosts: 124.217.251.159 www.google.co.hu
O1 - Hosts: 124.217.251.159 www.google.lk
O1 - Hosts: 124.217.251.159 www.google.com.au
O1 - Hosts: 124.217.251.159 www.google.ru
O1 - Hosts: 124.217.251.159 www.google.nl
O1 - Hosts: 124.217.251.159 www.google.be
O1 - Hosts: 124.217.251.159 www.google.de
O1 - Hosts: 124.217.251.159 www.gogle.de
O1 - Hosts: 124.217.251.159 www.googel.de
O1 - Hosts: 124.217.251.159 www.google.ro
O1 - Hosts: 124.217.251.159 www.google.kz
O1 - Hosts: 124.217.251.159 www.google.by
O1 - Hosts: 124.217.251.159 www.google.no
O1 - Hosts: 124.217.251.159 www.google.pl
O1 - Hosts: 124.217.251.159 www.google.com.pl
O1 - Hosts: 124.217.251.159 www.google.es
O1 - Hosts: 124.217.251.159 www.google.pt
O1 - Hosts: 124.217.251.159 www.google.com.br
O1 - Hosts: 124.217.251.159 www.google.vc
O1 - Hosts: 124.217.251.159 www.google.co.za
O1 - Hosts: 124.217.251.159 www.google.tm
O1 - Hosts: 124.217.251.159 www.google.com.my
O1 - Hosts: 124.217.251.159 www.google.bg
O1 - Hosts: 124.217.251.159 www.google.co.jp
O1 - Hosts: 124.217.251.159 www.google.ie
O1 - Hosts: 124.217.251.159 www.google.co.ck
O1 - Hosts: 124.217.251.159 www.google.com.mx
O1 - Hosts: 124.217.251.159 www.google.com.om
O1 - Hosts: 124.217.251.159 www.google.fr
O1 - Hosts: 124.217.251.159 www.google.mu
O1 - Hosts: 124.217.251.159 www.google.com.ph
O1 - Hosts: 124.217.251.159 www.google.com.jm
O1 - Hosts: 124.217.251.159 www.google.com
O1 - Hosts: 124.217.251.159 www.google.us
O1 - Hosts: 124.217.251.159 www.google.ro
O1 - Hosts: 124.217.251.159 www.video.google.com
O1 - Hosts: 124.217.251.159 www.maps.google.com
O1 - Hosts: 124.217.251.159 www.groups.google.com
O1 - Hosts: 124.217.251.159 www.news.google.com
O1 - Hosts: 124.217.251.159 www.images.google.com
O1 - Hosts: 124.217.251.159 www.earth.google.com
O1 - Hosts: 124.217.251.159 www.code.google.com
O1 - Hosts: 124.217.251.159 www.directory.google.com
O1 - Hosts: 124.217.251.159 www.labs.google.com

Close all other windows and click "Fix Checked". Close HijackThis.
Reboot.
Please download SmitfraudFix (by S!Ri) to your Desktop.
Alternate link:
http://www.bleepingcomputer.com/files/smitfraudfix.php
Double-click Smitfraudfix.exe
Double-click Smitfraudfix.exe
Select option #1 - Search by typing 1 and press " Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply along with a fresh HijackThis log.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool";
it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

SmitFraudFix v2.323

Scan done at 17:18:34.14, Mon 06/09/2008
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

hosts file corrupted !

127.0.0.1 www.legal-at-spybot.info
127.0.0.1 legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Owner\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
 
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
 

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock

 

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 65.32.5.111
DNS Server Search Order: 65.32.5.112

HKLM\SYSTEM\CCS\Services\Tcpip\..\{50E1EC4B-5FE3-4C5D-8CAD-9DA2E6C63D09}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS1\Services\Tcpip\..\{50E1EC4B-5FE3-4C5D-8CAD-9DA2E6C63D09}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\..\{50E1EC4B-5FE3-4C5D-8CAD-9DA2E6C63D09}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

 

 

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:19:53, on 6/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://twopalms.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 6745 bytes

You can go ahead and delete SmitfraudFix and its report. Also delete HostsX-pert. If we need it later you can download a fresh copy that has not been corrupted by malware on your system.
For now, we'll do some more cleaning.

Please download Malwarebytes' Anti-Malware from Here or Here

• Make sure you are connected to the Internet.
• Double-click on Download_mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
• Update Malwarebytes' Anti-Malware
• Launch Malwarebytes' Anti-Malware

• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. :(see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.
• Please include a fresh HijackThis log as well. Let me know how things are running at that point.
   Notes:
  
  **If you encounter this message:"c:\program files\malwarebytes' Anti-Malware\mbamext.dll Unable to register the dll/ocx: RegSvr32 failed with exit code 0x5" Click on ignore mbamext.dll
  
  **If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:13:13, on 6/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://twopalms.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 6384 bytes

Malwarebytes' Anti-Malware 1.15
Database version: 844

6:07:36 PM 6/9/2008
mbam-log-6-9-2008 (18-07-36).txt

Scan type: Full Scan (C:\|)
Objects scanned: 63519
Time elapsed: 12 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\Software\Microsoft\Internet Explorer\Main\Start Page (Hijack.Homepage) -> Bad: (C:\WINDOWS\system32\spywarewarning.mht) Good: (http://www.google.com/) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\spywarewarning2.mht (Trojan.FakeAlert) -> Quarantined and deleted successfully.

 Google is up and running well now, thank you! Still working a little sluggish however, but better than before.

How are things running now.? Are you still having problems accessing Google?

If things are slow, perhaps it would be helpful to check the information regarding slowness at the top of the Virus & Spyware Board.
When you feel that everything is running well, we don't want those Google Hosts files returning, so it would be good to flush System Restore.
If everything is running well....
To flush the XP System Restore Points:
(Using XP, you must be logged in as Administrator to do this.)
Go to Start>Run and type msconfig Press enter.
When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings Link on the left.
Check the box labeled Turn Off System Restore.

Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.


Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.

You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:

1. Visit Windows Update:
Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
Windows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

2. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date.
Note: Zone Alarm Firewall (by Checkpoint) has a free version http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?lid=home_freedownloads

3. You might consider installing Mozilla / Firefox.
http://www.mozilla.org/

4. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known
vulnerabilities.

5. Before using or purchasing any Spyware/Malware protection/removal program, always check the following Rogue/Suspect Spyware Lists.
http://www.spywarewarrior.com/rogue_anti-spyware.htm
http://www.malwarebytes.org/database.php

6. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/
** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.

7. Practice Safe Surfing with with TrendProtect by Trendmicro.
TrendProtect is a browser plugin that assigns a safety rating to domains listed in your search engine. TrendProtect also adds a new button to your browser's toolbar area. The icon and color of the button changes to indicate whether the page currently open is safe, unsafe, trusted, or unrated, or whether it contains unwanted content.

The following color codes are used by TrendProtect to indicate the safety of each site.

Red for Warning
Yellow for Use Caution
Green for Safe
Grey for Unknown

8. You might consider installing SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
It will:
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox.
Restrict the actions of potentially unwanted sites in Internet Explorer.
Tutorial here: http://www.bleepingcomputer.com/forums/tutorial49.html
Periodically check for updates.

9. Here are some helpful articles:
"So how did I get infected in the first place?"
by TonyKlein
http://computercops.biz/postlite7736-.html

"I'm not pulling your leg, honest"
by Sandi Hardmeier
http://www.microsoft.com/windows/IE/community/columns/pulling.mspx

Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!