3 Apprentice

 • 

20.5K Posts

September 18th, 2006 20:00

Welcome :)

Please download SmitfraudFix
Extract the content (a folder named SmitfraudFix) to your Desktop.


Download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program

  1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  2. Select Change state" to inactivate 'Resident Shield' and 'Automatic Updates'
  3. Right click on ewido in the system tray and uncheck "Start with Windows".
    Go to Start > Run and type: services.msc
  4. Press "OK".
  5. In Services, click the "Extended tab" and scroll down the list to find ewido anti-spyware 4.0 guard.
  6. When you find the guard service, double-click on it.
  7. In the Properties Window > General Tab that opens, click the "Stop" button.
  8. From the drop-down menu next to "Startup Type", click on "Manual".
  9. Now click "Apply", then "OK" and close the Services window.
  10. Once the setup is complete you will need run ewido and update the definition files.
  11. On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    • If you are having problems with the updater, manually update with the Ewido Full database installer from here.
    • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    • Under "Reports"
      • Select "Automatically generate report after every scan"
      • Un-Select "Only if threats were found"
      • Close ewido anti-spyware, Do Not run a scan just yet. We will shortly.

        Open the SmitfraudFix folder and double-click smitfraudfix.cmd
        Select option #1 - Search by typing 1 and press " Enter"; a text file will appear, which lists infected files (if present).
        Please copy/paste the content of that report into your next reply.

        IMPORTANT: Do NOT run any other options until you are asked to do so!

        Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
        http://www.beyondlogic.org/consulting/proc...processutil.htm

        Your HijackThis is running from the zip. Please delete that copy. Click HERE to download a self-extractable version of HijackThis.
        • Double click on hijackthis.exe to extract hijackthis to folder c:\hijackthis.
        • It will extract it to that folder and open the folder for you.
        • It will also create a shortcut on your desktop to HijackThis.

        • It will scan and the log should open in notepad.Click on "Edit > Select
        • All" then click on "Edit > Copy" to copy the entire contents of the
        • log.
        Come back here to this thread and paste the log in your next reply along with your rapport.txt from SmitfraudFix.
        DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

      16 Posts

      September 18th, 2006 21:00

      Hi
      I'm sorry I forgot to enclose the new Highjack This log along with the SmitfraudFix rapport.txt

      Harriet

      Logfile of HijackThis v1.99.1
      Scan saved at 6:53:26 AM, on 9/18/2006
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.5700.0006)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Windows Defender\MsMpEng.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\System32\wltrysvc.exe
      C:\WINDOWS\System32\bcmwltry.exe
      C:\WINDOWS\system32\LEXBCES.EXE
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\system32\LEXPPS.EXE
      C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
      C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\services\safetyCore\ver2_5_4_1\aolavupd.exe
      C:\WINDOWS\system32\GEARSEC.EXE
      C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
      C:\Program Files\mcafee.com\personal firewall\MPFService.exe
      C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\wanmpsvc.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\strCodec\pmsngr.exe
      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      C:\WINDOWS\system32\hkcmd.exe
      C:\WINDOWS\system32\igfxpers.exe
      C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
      C:\WINDOWS\stsystra.exe
      C:\Program Files\Dell\QuickSet\quickset.exe
      C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
      C:\WINDOWS\system32\dla\tfswctrl.exe
      C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\AOLSoftware.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\services\safetyCore\ver2_5_4_1\AOLSP Scheduler.exe
      C:\Program Files\Common Files\Real\Update_OB\realsched.exe
      C:\PROGRA~1\AOLMUS~1\AOLMusicNow.exe
      C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
      C:\WINDOWS\system32\WLTRAY.exe
      C:\Program Files\mcafee.com\antivirus\oasclnt.exe
      C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\Windows Defender\MSASCui.exe
      C:\Program Files\NetWaiting\netWaiting.exe
      C:\Program Files\Dell Support\DSAgnt.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Digital Line Detect\DLG.exe
      C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
      C:\WINDOWS\system32\igfxsrvc.exe
      C:\Program Files\America Online 9.0a\waol.exe
      C:\Program Files\strCodec\pmmon.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\aolsoftware.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\SSCEvtHdlr.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\aolsoftware.exe
      C:\Program Files\mcafee.com\personal firewall\MpfTray.exe
      C:\Program Files\America Online 9.0a\shellmon.exe
      C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
      C:\Program Files\ewido anti-spyware 4.0\ewido.exe
      c:\program files\common files\aol\1135635922\ee\anotify.exe
      C:\hijackthis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
      R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
      R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.gamehouse.com/buyrelapse.jsp?AID=2697
      R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
      O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
      O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
      O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
      O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
      O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
      O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
      O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
      O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
      O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
      O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1135635922\ee\AOLSoftware.exe
      O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
      O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common Files\AOL\1135635922\ee\services\safetyCore\ver2_5_4_1\AOLSP Scheduler.exe
      O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1135635922\ee\SSCRun.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [AOL Music Now] "C:\PROGRA~1\AOLMUS~1\AOLMusicNow.exe"
      O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
      O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
      O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
      O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
      O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
      O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
      O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
      O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
      O4 - Global Startup: Digital Line Detect.lnk = ?
      O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
      O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-US\local\search.html
      O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
      O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
      O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O11 - Options group: [INTERNATIONAL] International*
      O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
      O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
      O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
      O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1135635922\ee\services\safetyCore\ver2_5_4_1\aolavupd.exe
      O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
      O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\GEARSEC.EXE
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
      O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
      O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
      O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
      O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
      O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
      O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

      16 Posts

      September 18th, 2006 21:00

      Hi

      My name is Harriet. Here is the log you requested. I really appreciate your help

      SmitFraudFix v2.93

      Scan done at 6:40:19.68, Mon 09/18/2006
      Run from C:\Documents and Settings\Harriet Harris\Desktop\SmitfraudFix
      OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
      Fix ran in normal mode

      »»»»»»»»»»»»»»»»»»»»»»»» C:\


      »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


      »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


      »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


      »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

      C:\WINDOWS\system32\oqabf.dll FOUND !

      »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


      »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Harriet Harris\Application Data


      »»»»»»»»»»»»»»»»»»»»»»»» Start Menu


      »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\HARRIE~1\FAVORI~1


      »»»»»»»»»»»»»»»»»»»»»»»» Desktop


      »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

      C:\Program Files\strCodec\ FOUND !

      »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


      »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

      [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
      "Source"="About:Home"
      "SubscribedURL"="About:Home"
      "FriendlyName"="My Current Home Page"


      »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
      !!!Attention, following keys are not inevitably infected!!!

      SrchSTS.exe by S!Ri
      Search SharedTaskScheduler's .dll


      »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
      !!!Attention, following keys are not inevitably infected!!!

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
      "AppInit_DLLs"=""


      »»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard


      »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


      »»»»»»»»»»»»»»»»»»»»»»»» End

      3 Apprentice

       • 

      20.5K Posts

      September 19th, 2006 00:00

      Hi, Harriet,

      Okay, here we go. It looks as if we have some cleaning to do...

      Please print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

      Please reboot your computer in Safe Mode by doing the following :
      • Restart your computer
      • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
      • Instead of Windows loading as normal, a menu with options should appear;
      • Select the first option, to run Windows in Safe Mode, then press "Enter".
      • Choose your usual account.
      Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
      Select option #2 - Clean by typing 2 and press " Enter" to delete infected files.

      You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

      The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

      The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows.
      A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report along with all others into your next reply along with a new HijackThis log.
      The report can also be found at the root of the system drive, usually at C:\rapport.txt

      Warning : Running option #2 on a non infected computer will remove your Desktop background.


      ____________________________________________________________

      Clean out your Temporary Internet files. Proceed like this:
      • Quit Internet Explorer and quit any instances of Windows Explorer.
      • Click Start, click Control Panel, and then double-click Internet Options.
      • On the General tab, click Delete Files under Temporary Internet Files.
      • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
      • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
      • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
      • Click OK.
      Next Click Start, click Control Panel and then double-click Display.
      Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
      Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin
      ______________________________
      Close ALL open Windows / Programs / Folders. Close ALL open Windows / Programs / Folders.
      • While in Safe Mode, launch ewido anti-spyware by double-clicking the icon on your desktop.
      • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
      • Ewido will now begin the scanning process, be patient this may take a little time.
      • Once the scan is complete do the following:
      • If you have any infections you will prompted, then select "Apply all actions"
      • Next select the "Reports" icon at the top.
      • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
      • Close Ewido and reboot your system back into Normal Mode.


      In your next reply please include:

      1. The report from SmitfraudFix found here: C:\rapport.txt
      2. The report from ewido
      3. A fresh HijackThis log

      You may need several replies to post the requested logs, otherwise they might get cut off.

      16 Posts

      September 19th, 2006 22:00

      Thank You once again

      SmitFraudFix v2.93

      Scan done at 5:26:13.00, Tue 09/19/2006
      Run from C:\Documents and Settings\Harriet Harris\Desktop\SmitfraudFix
      OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
      Fix ran in safe mode

      »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
      !!!Attention, following keys are not inevitably infected!!!

      SrchSTS.exe by S!Ri
      Search SharedTaskScheduler's .dll

      »»»»»»»»»»»»»»»»»»»»»»»» Killing process


      »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

      GenericRenosFix by S!Ri


      »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


      »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


      »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

      Registry Cleaning done.

      »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
      !!!Attention, following keys are not inevitably infected!!!

      SrchSTS.exe by S!Ri
      Search SharedTaskScheduler's .dll


      »»»»»»»»»»»»»»»»»»»»»»»» End

      16 Posts

      September 19th, 2006 22:00

      Thank You so very much, it appears to have worked.
      I',m sending the following as per your request I will send the SmitfraudFix rapport next.

      Again Thank You

      Logfile of HijackThis v1.99.1
      Scan saved at 7:38:55 AM, on 9/19/2006
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.5700.0006)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\System32\wltrysvc.exe
      C:\WINDOWS\System32\bcmwltry.exe
      C:\WINDOWS\system32\LEXBCES.EXE
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\system32\LEXPPS.EXE
      C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
      C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\services\safetyCore\ver2_5_4_1\aolavupd.exe
      C:\WINDOWS\system32\GEARSEC.EXE
      C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
      C:\Program Files\mcafee.com\personal firewall\MPFService.exe
      C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\wanmpsvc.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      C:\WINDOWS\system32\hkcmd.exe
      C:\WINDOWS\system32\igfxsrvc.exe
      C:\WINDOWS\system32\igfxpers.exe
      C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
      C:\WINDOWS\stsystra.exe
      C:\Program Files\Dell\QuickSet\quickset.exe
      C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
      C:\WINDOWS\system32\dla\tfswctrl.exe
      C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\AOLSoftware.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\services\safetyCore\ver2_5_4_1\AOLSP Scheduler.exe
      C:\Program Files\Common Files\Real\Update_OB\realsched.exe
      C:\PROGRA~1\AOLMUS~1\AOLMusicNow.exe
      C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
      C:\WINDOWS\system32\WLTRAY.exe
      C:\Program Files\mcafee.com\antivirus\oasclnt.exe
      C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
      C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\NetWaiting\netWaiting.exe
      C:\Program Files\Dell Support\DSAgnt.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\Program Files\Digital Line Detect\DLG.exe
      C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
      C:\Program Files\America Online 9.0a\waol.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\aolsoftware.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\SSCEvtHdlr.exe
      C:\Program Files\Common Files\AOL\1135635922\ee\aolsoftware.exe
      C:\Program Files\America Online 9.0a\shellmon.exe
      C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
      C:\hijackthis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=54729
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.gamehouse.com/buyrelapse.jsp?AID=2697
      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
      O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
      O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
      O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
      O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
      O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
      O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
      O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
      O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
      O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
      O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1135635922\ee\AOLSoftware.exe
      O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
      O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common Files\AOL\1135635922\ee\services\safetyCore\ver2_5_4_1\AOLSP Scheduler.exe
      O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1135635922\ee\SSCRun.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [AOL Music Now] "C:\PROGRA~1\AOLMUS~1\AOLMusicNow.exe"
      O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
      O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
      O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
      O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
      O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
      O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
      O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
      O4 - Global Startup: Digital Line Detect.lnk = ?
      O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
      O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
      O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
      O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O11 - Options group: [INTERNATIONAL] International*
      O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
      O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
      O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
      O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1135635922\ee\services\safetyCore\ver2_5_4_1\aolavupd.exe
      O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
      O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\GEARSEC.EXE
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
      O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
      O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
      O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
      O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
      O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
      O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe



      EWIDO Report

      ---------------------------------------------------------
      ewido anti-spyware - Scan Report
      ---------------------------------------------------------

      + Created at: 7:20:53 AM 9/19/2006

      + Scan result:



      C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@americanexpress.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@cbs.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@ge.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@projectorcom.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@projectorpeople.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell_harris@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell_harris@advertising[1].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell_harris@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@bluestreak[2].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@centrport[1].txt -> TrackingCookie.Centrport : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell_harris@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@e-2dj6wjmiaocjado.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@sales.liveperson[2].txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@server.iad.liveperson[1].txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@qksrv[2].txt -> TrackingCookie.Qksrv : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
      C:\Documents and Settings\Wendell Harris\Cookies\wendell harris@zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined).
      C:\WINDOWS\system32\entry.dll -> Trojan.Agent.qg : Cleaned with backup (quarantined).


      ::Report end

      3 Apprentice

       • 

      20.5K Posts

      September 20th, 2006 00:00

      Good job, Harriet! Photobucket - Video and Image Hosting

      You're welcome.
      There is just a little "dust" in there.
      Please launch HijackThis and place a checkmark next to these;
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

      Close all windows except HijackThis and click "Fix Checked".

      Reboot.

      Run Disk Cleanup in each user's profile:
      Click "Start > Programs > Accessories > System Tools > Disk Cleanup"
      Please make sure the following are checked:
      -- Downloaded Program Files
      -- Temporary Internet Files
      -- Recycle Bin
      -- Temporary Files
      Click "OK" and Disk Cleanup will delete those files for you.

      Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

      Updating Java:
      • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 8.
      • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
      • Click the "Download" button to the right.
      • Check the box that says: "Accept License Agreement".
      • The page will refresh.
      • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
      • Close any programs you may have running - especially your web browser.
      • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
      • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
      • Click the Remove or Change/Remove button.
      • Repeat as many times as necessary to remove each Java versions.
      • Reboot your computer once all Java components are removed.
      • Then from your desktop double-click on jre-1_5_0_08-windowsi586-p.exe to install the newest version.

      Official JAVA Installation Instructions if needed.



      After something like this it is a good idea to purge the Restore Points and start fresh.
      If everything is running well....
      To flush the XP System Restore Points:
      (Using XP, you must be logged in as Administrator to do this.)

      Go to Start>Run and type msconfig Press enter.
      When msconfig opens, click the Launch System Restore Button.
      On the next page, click the System Restore Settings Link on the left.
      Check the box labeled Turn Off System Restore.

      Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.


      Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.

      You may have already taken some of these steps:
      1. Visit Windows Update:
      Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
      Windows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

      2. Adjust your security settings for ActiveX:
      Go to Internet Options/Security/Internet, press 'default level', then OK.
      Now press "Custom Level."
      In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

      3. Download and install the following free programs:
      a. SpywareBlaster:
      http://www.javacoolsoftware.com/spywareblaster.html
      Tutorial here: http://www.bleepingcomputer.com/forums/tutorial49.html
      b. SpywareGuard:
      http://www.javacoolsoftware.com/spywareguard.html
      Tutorial here: http://www.bleepingcomputer.com/tutorials/tutorial50.html
      Periodically check for updates in both programs.

      4. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date.
      Note: Zone Alarm Firewall (Zone Labs) http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?lid=home_freedownloads
      Sunbelt Kerio has a free version: http://www.kerio.com/kpf_download.html

      5. You might consider installing Mozilla / Firefox.
      http://www.mozilla.org/

      6. Install spyware detection and removal programs:
      You may also want to consider installing either or both of AdAware (free version) and Spybot S&D (freeware). Use these programs to regularly scan your system for and remove many forms of spyware/malware.

      a. Ad-aware: http://www.lavasoft.de/software/adaware/

      b. SpyBot S&D: http://safer-networking.org/en/news/2005-05-31.html

      I would check for updates in SpyBot once a week or so.
      Check for updates in Ad-aware frequently.

      If you have recently installed Ewido, it is a free trial product for 30 days. After that you can purchase it for full features OR you can also keep the free version to use as an on-demand scanner (recommended).
      You will still be able to manually update Ewido using the *update* button

      7. Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List.
      Here is the link:
      http://www.spywarewarrior.com/rogue_anti-spyware.htm

      8. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/
      ** UNcheck the option to install the Yahoo toolbr.

      9. If you use Adobe Reader it may need to be updated to be sure that you have a more secure version. If you are using a version prior to v. 6.05, you should update to 6.05, preferably version 7.08. It would be best to remove prior versions before updating to a new version.
      Info here: http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
      If you need additional assistance, the Adobe forums are here: http://www.adobe.com/support/forums/main.html


      10. Make sure you are using the most updated version of Java. The most updated version is jre-1_5_0_08.
      Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
      • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 8.
      • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
      • Click the "Download" button to the right.
      • Check the box that says: "Accept License Agreement".
      • The page will refresh.
      • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
      • Close any programs you may have running - especially your web browser.
      • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
      • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
      • Click the Remove or Change/Remove button.
      • Repeat as many times as necessary to remove each Java versions.
      • Reboot your computer once all Java components are removed.
      • Then from your desktop double-click on jre-1_5_0_08-windowsi586-p.exe to install the newest version.

      Official JAVA Installation Instructions if needed.


      11. Here are some helpful articles:
      "So how did I get infected in the first place?"
      http://computercops.biz/postlite7736-.html

      "I'm not pulling your leg, honest"
      by Sandi Hardmeier
      http://www.microsoft.com/windows/IE/community/columns/pulling.mspx

      Let us know if we have not resolved your problem. Otherwise, you are good to go.
      Happy and Safe Surfing!
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