711 Posts

May 28th, 2005 19:00

Hey Jonathan,
 
Welcome to DELL,
 
Ok you do have an About Blank infetcion but first i want to be sure there are no malicious files hiding:
 
Download and unzip StartDreck at the link below
 
Run StartDrek.exe:
Click config (it's at the bottom)
Click Unmark all
Check these boxes only:
*Registry->run keys
*Registry->Browser helper objects
*System/drivers> Running processes
Click ok.
 
Post the log it makes and a fresh HJT log in your next reply,
 
Bertha2

May 29th, 2005 13:00

Thanks for your help Bertha

Startdreck Log:

StartDreck (build 2.1.7 public stable) - 2005-05-29 @ 15:32:20 (GMT +01:00)
Platform: Windows ME (Win 4.90.3000 )
Internet Explorer: 6.0.2800.1106
Logged in as default at OEMCOMPUTER

»Registry
 »Run Keys
  »Current User
   »Run
   »RunOnce
  »Default User
   »Run
   »RunOnce
  »Local Machine
   »Run
    *ScanRegistry=C:\WINDOWS\scanregw.exe /autorun
    *TaskMonitor=C:\WINDOWS\taskmon.exe
    *PCHealth=C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    *SystemTray=SysTray.Exe
    *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    *WorksFUD=C:\Program Files\Microsoft Works\wkfud.exe
    *Microsoft Works Portfolio=C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    *Alogserv=C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    *Microsoft Works Update Detection=C:\Program Files\Microsoft Works\WkDetect.exe
    *LoadQM=loadqm.exe
    *TkBellExe="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    *ccApp="C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    *Symantec Core LC=C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
    *URLLSTCK.exe=C:\Program Files\Norton Internet Security\UrlLstCk.exe
    *NvCplDaemon=RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
    *NvMediaCenter=RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
    *Symantec NetDriver Monitor=C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
    *GhostSurfDelSatellite="C:\PROGRAM FILES\SPYCATCHER\DeleteSatellite.exe"
    *SDKLJ32.EXE=C:\WINDOWS\SDKLJ32.EXE
    +OptionalComponents
     +IMAIL
      *Installed=1
     +MAPI
      *NoChange=1
      *Installed=1
     +MAPI
      *NoChange=1
      *Installed=1
   »RunOnce
   »RunServices
    *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    *SchedulingAgent=mstask.exe
    *ccEvtMgr="C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    *ccSetMgr="C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
    *ScriptBlocking="C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    *ccProxy=C:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
    *SndSrvc=C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
    *IPRG.EXE=C:\WINDOWS\IPRG.EXE /s
   »RunServicesOnce
   »RunOnceEx
   »RunServicesOnceEx
 »Browser Helper Objects (LM)
  *YBIOCtrl Class/{EF99BD32-C1FB-11D2-892F-0090271D4F88}
   `InprocServer32=
  *Navbho.CNavExtBho.1/{BDF3E430-B101-42AD-A544-FADC6B084872}
   `InprocServer32=C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
  *Class/{D15C4792-A5D0-B634-9083-9F9DA371F27D}
   `InprocServer32=C:\WINDOWS\SYSTEM\MFCFY32.DLL
»Files
»System/Drivers
 »Running Processes
  +FFCF1BD5=C:\WINDOWS\SYSTEM\KERNEL32.DLL
  +FFFFDE79=C:\WINDOWS\SYSTEM\MSGSRV32.EXE
  +FFFE7E65=C:\WINDOWS\SYSTEM\mmtask.tsk
  +FFFE74A9=C:\WINDOWS\SYSTEM\MPREXE.EXE
  +FFFE4539=C:\WINDOWS\SYSTEM\MSTASK.EXE
  +FFFE07B1=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
  +FFFEF2B5=C:\WINDOWS\EXPLORER.EXE
  +FFFEBDC1=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
  +FFFD7A69=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
  +FFFD52AD=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
  +FFFB6C45=C:\WINDOWS\TASKMON.EXE
  +FFFB1969=C:\WINDOWS\SYSTEM\SYSTRAY.EXE
  +FFFBA1D9=C:\WINDOWS\SYSTEM\WMIEXE.EXE
  +FFFB90C9=C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
  +FFFBCF55=C:\WINDOWS\LOADQM.EXE
  +FFFBBF81=C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
  +FFFA7D4D=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
  +FFFA0021=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
  +FFF84ED1=C:\WINDOWS\SDKLJ32.EXE
  +FFF8FDB5=C:\PROGRAM FILES\SPYCATCHER\SCHEDULER DAEMON.EXE
  +FFF8D9E1=C:\PROGRAM FILES\SAGEM\SAGEM F@ST 800-840\DSLMON.EXE
  +FFFA49AD=C:\PROGRAM FILES\FOTOSTATION EASY\FOTOSTATION EASY AUTOLAUNCH.EXE
  +FFF89571=C:\PROGRAM FILES\NIKON\PICTUREPROJECT\NKBMONITOR.EXE
  +FFF80295=C:\WINDOWS\IPRG.EXE
  +FFF865ED=C:\WINDOWS\SYSTEM\DDHELP.EXE
  +FFF83AED=C:\WINDOWS\IPRG.EXE
  +FFF00791=C:\WINDOWS\SYSTEM\RNAAPP.EXE
  +FFF0E845=C:\WINDOWS\SYSTEM\TAPISRV.EXE
  +FD152671=C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
  +FA98D1DD=C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
  +FDC86745=C:\STARTDRECK\STARTDRECK.EXE
»Application specific

HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 15:35:27, on 29/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\WINDOWS\SDKLJ32.EXE
C:\PROGRAM FILES\SPYCATCHER\SCHEDULER DAEMON.EXE
C:\PROGRAM FILES\SAGEM\SAGEM F@ST 800-840\DSLMON.EXE
C:\PROGRAM FILES\FOTOSTATION EASY\FOTOSTATION EASY AUTOLAUNCH.EXE
C:\PROGRAM FILES\NIKON\PICTUREPROJECT\NKBMONITOR.EXE
C:\WINDOWS\IPRG.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\IPRG.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://signup.server.worldonline.co.uk/registrations/
R3 - Default URLSearchHook is missing
O2 - BHO: YBIOCtrl Class - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {D15C4792-A5D0-B634-9083-9F9DA371F27D} - C:\WINDOWS\SYSTEM\MFCFY32.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [GhostSurfDelSatellite] "C:\PROGRAM FILES\SPYCATCHER\DeleteSatellite.exe"
O4 - HKLM\..\Run: [SDKLJ32.EXE] C:\WINDOWS\SDKLJ32.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccProxy] C:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKLM\..\RunServices: [IPRG.EXE] C:\WINDOWS\IPRG.EXE /s
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher\Scheduler daemon.exe
O4 - Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Startup: FotoStation Easy AutoLaunch.lnk = C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
O4 - Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .AIFF: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tiff: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {ADC3EA10-8A28-41A9-96B4-534ADFC3CA0A} (Configuratore Auto Control) - http://www.showroom@fiat.co.uk/components/ocx/autopricer/configuratoreauto.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0410.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/18afebbac2a0c5b72005/netzip/RdxIE601.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://player.virtools.com/downloads/player/Install2.1/Installer.exe

 

 

711 Posts

May 29th, 2005 17:00

Hey Jonathan,
 
Follow this fix, and only reboot your computer when advised, please dont reboot here there and everywhere, if possible leave your cimputer on till I next reply
 
First of all I need you to download some programs for use later.
 
Download http://ralphcaddell.com/Uploads/cwsserviceremove.zip
Unzip it to your desktop
 
Download About:Buster from http://downloads.malwareremoval.com/AboutBuster.zip Once it is downloaded extract it to c:\aboutbuster and check for updates. Do NOT use it yet
 
Download CWShredder from
http://www.intermute.com/spysubtract/cwshredder_download.html
install it, check for updates but again, don't use it yet.
 
Then, Download Ad-aware Second Edition
http://lavasoft.element5.com/support/download/
install it. If you already have Ad-aware Second Edition skip to the next step.
Open adaware and Click the "Check for updates now" line on the main screen. CLick the "Connect" button on the webupdate screen.
 
If an update is available download it and install it. Click the "Finish" button to go back to the main screen.
 
Click on the "Settings" button (gear symbol in the upper right corner of the main status screen) in the quick launch toolbar to open the General settings screen. Check the "Automatically quarantine objects prior to removal" setting and then click "Proceed" to save your changes
 
Click the "Scan now" button in the main menu on the left side of the main status screen or use the "Start" button in lower right corner. This will open the Preparing System Scan screen. Please deselect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat. Then select "Use custom scanning options" and click "CUstomize". This will open the "Scan Settings Page. Make sure all of the following are On with a "green" checkmark:
 
Scan within archives
Scan active processes
Scan Registry
Deep-scan Registry
Scan my IE Favorites for banned URLs
Scan my Hosts File
 
Then click on the "Tweak" Button to open up the tweak settings.
Open up the Scanning Engine section and make sure all of the following are On with a "green" checkmark:
 
Scan registry for all users instead of current user only
Make sure the following is unchecked with a "red" X:
Unload recognized processes & modules during scan.
Open up the Cleaning Engine section and make sure all of the following are On with a "green" checkmark:
Always try to unload modules before deletion
During Removal, unload Explorer and IE if necessary
Let Windows remove files in use at next reboot.
Click the "Proceed" button to save settings.
Don't scan yet. We will do it in safe mode.
 
Ensure hidden files and folders are set to show;
 
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.
 

Please disconnect from the Internet and unplug your modem for the duration of this fix
 
You may want to print the rest of these instructions.
 
Reboot your computer into Safe Mode by tapping F8 while booting up and continue for the rest of the fix in SAFE MODE
 
While in safe mode, double click on the cwsserviceemove.reg file you downloaded at the beginning. Grant it permission to add the registry items.
 
Then Open cwshredder that you downloaded in the first step. Close all browser windows and click on the fix/next button.
 
Bring up task manager Ctrl-Alt-Del and end these processes if they are present
 
SDKLJ32.exe
 
Now find and delete these files, if you can't find one then don't worry.. just move on to the next one.
 
zltza.dll
MFCFY32.dll
SDKLJ32.exe
 
Now run hijackthis and click the scan button, when it has finished scanning put a check against the following and click 'fix checked'
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\zltza.dll/sp.html#55135
R3 - Default URLSearchHook is missing
 
O2 - BHO: YBIOCtrl Class - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Class - {D15C4792-A5D0-B634-9083-9F9DA371F27D} - C:\WINDOWS\SYSTEM\MFCFY32.DLL
 
O4 - HKLM\..\Run: [SDKLJ32.EXE] C:\WINDOWS\SDKLJ32.EXE
 
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/18afebbac2a0c5b72005/netzip/RdxIE601.cab
 
Then browse to the C:\documents and settings\Your User Name (repeat for all other user names in documents and settings)\local settings\temp folder and delete all files and folders in it.
Then browse to the C:\Window\Temp folder and delete all files and folders in it.
Then in internet explore click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.
 
Now navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so. Post the log file in your next reply.
 
Scan with Adaware by opening it and clicking the "Next" button to start the scan.
When the scan is completed the Performing System Scan screen will change name to "Scan Complete".
Click the "Next" button to get to the Scanning Results screens where more information about the objects detected during the scan is available.
Click the Critical Objects Tab. In general all of the items listed will be bad. Be carefull with the Hosts file entries. Malware uses the hosts file to redirect you websites. However you can use the hosts file as a way to prevent malware. If the object has 127.0.0.1 in it, it should most likely not be deleted as it is protecting against unwanted sites. For more information on how to use a host file to protect yourself read here. So in short, you may or may not want to fix the hosts file entries.
 
To fix all the bad critical objects do the following:
Right click on one of them to open up the selection screen. Click the "Select All" button to select all entries. In general all should be selected with the exception of the good hosts file entries.
When all are selected Click "Next" and then "OK" in the pop-up window to confirm the removal.
 
Now go here http://virusscan.jotti.org/
Scan this file, and post back the results - C:\WINDOWS\IPRG.EXE

Now reboot,and run hijackthis again and post a fresh log along with the about buster log. 
 
Bertha2

May 30th, 2005 16:00

Dear Bertha,

thanks for all the instructions - I have tried to do as you said however I was unable to use the cwsserviceremove.ref file, I received an error message 'You can only import registry files'.  When I ran hijackthis the first time it had none of the entries to zltza.dll and i was unable to find this file and delete it.

Logs:

Aboutbuster

Scanned at: 17:11:29   on: 30/05/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 26


ADS not scanned System(FAT)
Removed! : C:\WINDOWS\qhrdmu.dat
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 26


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!

HJT1

Logfile of HijackThis v1.99.1
Scan saved at 17:00:37, on 30/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://signup.server.worldonline.co.uk/registrations/
R3 - Default URLSearchHook is missing
O2 - BHO: YBIOCtrl Class - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {D15C4792-A5D0-B634-9083-9F9DA371F27D} - C:\WINDOWS\SYSTEM\MFCFY32.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [GhostSurfDelSatellite] "C:\PROGRAM FILES\SPYCATCHER\DeleteSatellite.exe"
O4 - HKLM\..\Run: [SDKLJ32.EXE] C:\WINDOWS\SDKLJ32.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccProxy] C:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKLM\..\RunServices: [IPRG.EXE] C:\WINDOWS\IPRG.EXE /s
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher\Scheduler daemon.exe
O4 - Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Startup: FotoStation Easy AutoLaunch.lnk = C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
O4 - Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .AIFF: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tiff: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {ADC3EA10-8A28-41A9-96B4-534ADFC3CA0A} (Configuratore Auto Control) - http://www.showroom@fiat.co.uk/components/ocx/autopricer/configuratoreauto.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0410.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/18afebbac2a0c5b72005/netzip/RdxIE601.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://player.virtools.com/downloads/player/Install2.1/Installer.exe

 

 

HJT2

Logfile of HijackThis v1.99.1
Scan saved at 18:36:37, on 30/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\IPRG.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\SPYCATCHER\SCHEDULER DAEMON.EXE
C:\PROGRAM FILES\SAGEM\SAGEM F@ST 800-840\DSLMON.EXE
C:\PROGRAM FILES\FOTOSTATION EASY\FOTOSTATION EASY AUTOLAUNCH.EXE
C:\PROGRAM FILES\NIKON\PICTUREPROJECT\NKBMONITOR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://signup.server.worldonline.co.uk/registrations/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [GhostSurfDelSatellite] "C:\PROGRAM FILES\SPYCATCHER\DeleteSatellite.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccProxy] C:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKLM\..\RunServices: [IPRG.EXE] C:\WINDOWS\IPRG.EXE /s
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher\Scheduler daemon.exe
O4 - Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Startup: FotoStation Easy AutoLaunch.lnk = C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
O4 - Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .AIFF: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tiff: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {ADC3EA10-8A28-41A9-96B4-534ADFC3CA0A} (Configuratore Auto Control) - http://www.showroom@fiat.co.uk/components/ocx/autopricer/configuratoreauto.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0410.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://player.virtools.com/downloads/player/Install2.1/Installer.exe

 

Thanks for all your time and effort on this it's very much appreciated

Jonathan

May 30th, 2005 16:00

Sorry... forgot to incude the result for IPRG.EXE
 
Here it is:
 
Service load:  0%        100% 
 
File:  IPRG.exe 
Status:  INFECTED/MALWARE (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database) 
MD5  41b1ec6b8f761f2ee6d27d3fdb5b2aa2 
Packers detected:  PE-CRYPT.SQR, UPX
Scanner results 
AntiVir  Found nothing
Avast  Found nothing
AVG Antivirus  Found nothing
BitDefender  Found nothing
ClamAV  Found nothing
Dr.Web  Found BackDoor.Netag 
F-Prot Antivirus  Found nothing
Fortinet  Found W32/Agent.BI-tr 
Kaspersky Anti-Virus  Found Trojan.Win32.Agent.bi 
mks_vir  Found Trojan.Agent.Bi 
NOD32  Found Win32/Agent.NAB 
Norman Virus Control  Found W32/Agent.DTR 
VBA32  Found Trojan.Win32.Agent.bi 
  

711 Posts

May 31st, 2005 07:00

Hey Johnathan,
 
Copy the following to a notepad, or print it off.
 
Run Hijackthis and check the following:
 
O4 - HKLM\..\RunServices: [IPRG.EXE] C:\WINDOWS\IPRG.EXE /s
With all windows closed click "fix"
 
Exit HijackThis when done. Reboot into Safe Mode by tapping F8 after the BIOS has loaded. Using Windows Explorer, find and delete the following:
C:\WINDOWS\ IPRG.EXE

Post a new Hijackthis Log back here,

Bertha2


 

May 31st, 2005 08:00

Logfile of HijackThis v1.99.1
Scan saved at 10:58:57, on 31/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\SPYCATCHER\SCHEDULER DAEMON.EXE
C:\PROGRAM FILES\SAGEM\SAGEM F@ST 800-840\DSLMON.EXE
C:\PROGRAM FILES\FOTOSTATION EASY\FOTOSTATION EASY AUTOLAUNCH.EXE
C:\PROGRAM FILES\NIKON\PICTUREPROJECT\NKBMONITOR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\HJT\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://signup.server.worldonline.co.uk/registrations/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [GhostSurfDelSatellite] "C:\PROGRAM FILES\SPYCATCHER\DeleteSatellite.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccProxy] C:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher\Scheduler daemon.exe
O4 - Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Startup: FotoStation Easy AutoLaunch.lnk = C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
O4 - Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .AIFF: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tiff: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {ADC3EA10-8A28-41A9-96B4-534ADFC3CA0A} (Configuratore Auto Control) - http://www.showroom@fiat.co.uk/components/ocx/autopricer/configuratoreauto.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0410.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://player.virtools.com/downloads/player/Install2.1/Installer.exe
 

May 31st, 2005 09:00

Bertha,

many, many thanks it is a real relief to have had this sorted out, I really appreciate all your help.

Best Wishes

Jonathan

 

711 Posts

May 31st, 2005 09:00

This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

  1. Disable and Enable System Restore. -  If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  2. You can find instructions on how to enable and re enable system restore here:
    Managing Windows Millennium System Restore
    or
    Windows XP System Restore Guide
    re-enable system restore with instructions from tutorial above

  3. Make your Internet Explorer more secure -  This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.

      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialise and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to  Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
        • Next press the Apply button and then the OK to exit the Internet Properties page.
          • Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  See this link for a listing of some on line & their stand-alone anti virus programs:
          • Computer Safety On line - Anti-Virus

          • Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish).  If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

          • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
          • Computer Safety On line - Software Firewalls

          • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.  This will ensure your computer has always the latest security updates available installed on your computer.  If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

          • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. 
          • This will provide real-time spyware & hijacker protection on your computer alongside your virus protection.  You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
            Instructions for - Spybot S & D and Ad-aware

          • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
          • Instructions for - Spybot S & D and Ad-aware

          • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
          • Computer Safety on line - Anti-Malware

          • Update all these programs regularly - Make sure you update all the programs I have listed regularly.  Without regular updates you WILL NOT be protected when new malicious programs are released.
            • Follow this list and your potential for being infected again will reduce dramatically. 
           
          (ChrisRLG)
           
          Bertha2
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