HiJack This Log

Question

I'm having a lot of trouble with Internet Explorer. Any help would be greatly appreciated. Logfile of HijackThis v1.97.7 Scan saved at 1:46:22 AM, on 12/27/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\System32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\Program Files\Canon\BJCard\Bjmcmng.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\System32\winlogon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Program Files\NavExcel\NavHelper\v2.0.4d
avapp.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\AIM\aim.exe C:\WINDOWS\SYSTEM32\?xplorer.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\WINDOWS\System32\winpack.exe C:\WINDOWS\System32\kbdtuf.exe C:\Documents and Settings\Vaughn Pierce\My Documents\HijackThis.exe O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_16_0.dll O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {38AD370D-E61F-3AD2-8221-165504F92B3E} - C:\WINDOWS\System32\mvdncsly.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [StorageGuard] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osboot O4 - HKLM\..\Run: [VSOCheckTask] 'c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe' /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe O4 - HKLM\..\Run: [BJLaunchEXE] C:\Program Files\Canon\BJCard\BJLaunch.exe O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d
avapp.exe O4 - HKCU\..\Run: [kbdtuf] C:\WINDOWS\System32\kbdtuf.exe O4 - HKCU\..\Run: [winpack] C:\WINDOWS\System32\winpack.exe O4 - HKLM\..\RunOnce: [SpybotSnD] 'C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe' /autocheck O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: AIM (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/Sasser/20/SassCln.CAB O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

zbestwun2001 · Answer

Before we do anything can you do a couple things first?
Go to this sight http://www.trendmicro.com/en/home/us/enterprise.htm and do an online scan and delete whatever it finds. Be sure to highlight the drives you want to have searched.

After that could you please go to http://www.majorgeeks.com/download506.html and download AdAwareSE and delete what it finds. Then while using AdAware, click on add-ons and get their plug-in for the VX2 variant, and run that and delete what it finds.
After that go to http://www.majorgeeks.com/download2471.html and download SpyBot and run that and delete what it finds.

Now go to http://www.majorgeeks.com/download3155.html and download the new version of HiJackThis to its own folder that you create on your C:/ drive.
After it is downloaded open the program and click on the Scan button.
When that is done, click on Save to log.
Post the log that it generates right here so that it maybe viewed and analyzed for problems.

Thanks

iamthekiller · Answer

Sorry I didn't get around to this sooner. Logfile of HijackThis v1.99.0 Scan saved at 8:32:21 PM, on 1/3/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\System32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\Program Files\Canon\BJCard\Bjmcmng.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\WINDOWS\System32\wuauclt.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Program Files\NavExcel\NavHelper\v2.0.4d
avapp.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\AIM\aim.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\Program Files\Windows Media Player\wmplayer.exe C:\WINDOWS\System32\kbdtuf.exe C:\WINDOWS\System32\winpack.exe C:\Documents and Settings\Vaughn Pierce\Desktop\HijackThis.exe R3 - Default URLSearchHook is missing O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_16_0.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [StorageGuard] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osboot O4 - HKLM\..\Run: [VSOCheckTask] 'c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe' /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe O4 - HKLM\..\Run: [BJLaunchEXE] C:\Program Files\Canon\BJCard\BJLaunch.exe O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d
avapp.exe O4 - HKCU\..\Run: [kbdtuf] C:\WINDOWS\System32\kbdtuf.exe O4 - HKCU\..\Run: [winpack] C:\WINDOWS\System32\winpack.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: Canon BJ Memory Card Manager - CANON INC. - C:\Program Files\Canon\BJCard\Bjmcmng.exe O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe O23 - Service: McAfee Personal Firewall Service - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Midnight Star · Answer

iamthekiller, First, go to www.trendmicro.com and click 'Free Online Scan'. When it's down, select all available drives, then click 'Scan'. Go to Add/Remove programs and remove(uninstall) then following, if present: WinPack NavExcel Now, let's run HiJackThis, then: 1. click ' Config...' 2. click ' Misc Tools' 3. click ' Delete a file on reboot' 4. browse to, then double-click on each of the file(s) below, one at a time: C:\Program Files\NavExcel\NavHelper\v2.0.4d
avapp.exe C:\WINDOWS\System32\kbdtuf.exe C:\WINDOWS\System32\winpack.exe C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll 5. when prompted to ' Reboot Now', after selecting each file, select ' No' (It's ok if some of these aren't found. The online scan mightv'e picked them off.) Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following: regsvr32 /u NavExcelBar.dll It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to a command prompt to save on the typing. Run HiJackThis and click ' Scan', then check(tick) the following, if present: R3 - Default URLSearchHook is missing O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d
avapp.exe O4 - HKCU\..\Run: [kbdtuf] C:\WINDOWS\System32\kbdtuf.exe O4 - HKCU\..\Run: [winpack] C:\WINDOWS\System32\winpack.exe O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab Now, with all windows closed except HiJackThis, click ' Fix checked'. - Reboot your computer. Post back a new log along with the results from the online scan. Mike.

Virus & Spyware

Was this post helpful?