HJT Log & CWS.Msconfig

Question

Dell Dimension 4500 Pentium 4 @ 2.00GHz 256 MB DDR SDRam @ 266MHz   Installed & running NAV 2004, Ad-Aware SE Personal, CWShredder, HiJackThis, Spybot 1.3 with TeaTimer & SpywareBlaster 3.3   Ran NAV in normal mode.  No infections.   Ran Disk Cleanup.  Enabled 'Show hidden files & folder.' Unchecked 'Hide protected operating system files.' Cleared History Deleted Temporary Internet Files and %temp% files. Emptied Recycle Bin Disabled Spybot Tea Timer and rebooted.    Ran Ad-Aware & Spybot in Safe Mode - No new critical objects or immediate threats found.   Ran CWShredder 2.13 in Safe Mode.  Checked 'Move CWS files found to Recycle Bin.'  Removed: CWS.Msconfig.  (No files in Recycle Bin).  Booted to Selective Startup.  Purged all Norton Recycle Bin Protected Files.   CWS.Msconfig repeatedly reappears on reboot.   Ran Spyware Guard Scanner & Remover (X-Cleaner Micro Edition) in Normal Mode.  No infected files.   Ran Trend Micro Housecall in Normal Mode.  No infected files.   Enabled all Startup items prior to running HJT in Normal Mode.    HJT log is posted below:   Logfile of HijackThis v1.99.1 Scan saved at 2:04:32 PM, on 4/10/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Norton AntiVirus
avapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe C:\PROGRA~1\LEXMAR~2\ACMonitor_X83.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\WINDOWS\System32\devldr32.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe C:\Spyware Tools\HiJackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost; R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll O2 - BHO: (no name) - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - (no file) O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~2\ACMonitor_X83.exe O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~2\AcBtnMgr_X83.exe O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [AdaptecDirectCD] 'C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe' O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - Startup: PowerReg Scheduler V3.exe O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O15 - Trusted Zone: http://support.dell.com O15 - Trusted Zone: http://start.earthlink.net O15 - Trusted Zone: http://*.eimg.net O15 - Trusted Zone: http://office.microsoft.com O15 - Trusted Zone: http://www.plusaccess.com O15 - Trusted Zone: http://www.spywareguard.com O15 - Trusted Zone: http://www.symantec.com O15 - Trusted Zone: http://www.symantecstore.com O15 - Trusted Zone: http://www.tracfone.com O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://D:\Content\include\msSecUcd.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe   Advice, help and comments would be appreciated.   Bev

Bertha2 · Answer

Hey BAA,

Copy the following to a notepad for reference

Run HiJackThis and click " Scan", then check(tick) the following, if present:

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - (no file)

O4 - Startup: PowerReg Scheduler V3.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
... (Unless you've set these with a anti-spyware program like SpyBot's Immunize feature, have HiJackThis fix this.)

Now, with all windows closed except HiJackThis, click " Fix checked".

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders see here - http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Search for...

V3.exe (look in the system32 folder or windows folder)

...using " Start | Search...".

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from Safe Mode see here - http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam>Safe

Post back a new log, and let me know how everything goes.

-

Bertha2

B A A · Answer

Hi Bertha2, I've fixed the suggested items as well as (2) additional 04 Kodak entries because I previously removed Kodak software through Add/Remove Programs but (2) Kodak listings still appeared in startup.  Is there any Kodak clean-up necessary through Start - Search?    The only evidence of v3.exe is in HiJack This\backup;  I enabled hidden files and folders and operating system files prior to search. Here's the latest log: Logfile of HijackThis v1.99.1Scan saved at 5:28:16 PM, on 4/10/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\System32\CTsvcCDA.EXEC:\Program Files\Norton AntiVirus
avapsvc.exeC:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXEC:\Program Files\Norton AntiVirus\SAVScan.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\LEXMAR~2\ACMonitor_X83.exeC:\PROGRA~1\LEXMAR~2\AcBtnMgr_X83.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exeC:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exeC:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXEC:\WINDOWS\System32\devldr32.exeC:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exeC:\Program Files\EarthLink TotalAccess\TaskPanl.exeC:\Spyware Tools\HiJackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.netR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.htmlR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/SearchR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.netR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/SearchR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost; R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~2\ACMonitor_X83.exe O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~2\AcBtnMgr_X83.exe O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [AdaptecDirectCD] 'C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe' O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O15 - Trusted Zone: http://support.dell.com O15 - Trusted Zone: http://start.earthlink.net O15 - Trusted Zone: http://*.eimg.net O15 - Trusted Zone: http://office.microsoft.com O15 - Trusted Zone: http://www.plusaccess.com O15 - Trusted Zone: http://www.spywareguard.com O15 - Trusted Zone: http://www.symantec.com O15 - Trusted Zone: http://www.symantecstore.com O15 - Trusted Zone: http://www.tracfone.com O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://D:\Content\include\msSecUcd.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Looking forward to hearing from you, Bev

Bertha2 · Answer

Hey B A A,

Your Log looks Clean well done

Install these for safer surfing:

http://www.javacoolsoftware.com/spywareblaster.html Update when downloaded, SpywareBlaster prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restricts the actions of potentially dangerous sites in InternetExplorer.

http://www.javacoolsoftware.com/spywareguard.html Update when downloaded.
SpywareGuard provides a real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

https://netfiles.uiuc.edu/ehowes/www/resource.htm
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites, that aren't actually innocent at all.

Privacy Keeper
http://www.unhsolutions.net/IEPK/index.shtml

Privacy Keeper Manual:
http://www.unhsolutions.net/IEPK/manual

Run Cleanup to empty all your
Temporary Internet Folders as Hijackthis and other programs
leave a lot of junk behind:

http://cleanup.stevengould.org

Check for updates for Windows and Internet Explorer every week or so. Download each critical update one by one, rebooting when necessary.. Repeat this until you get the message "no critical updates available"

http://windowsupdate.microsoft.com/

About your Kodak problem its best to ask them in the Windows XP forum

Bertha2

B A A · Answer

Hi Bertha2, Thanks for your assistance.   Bev

Virus & Spyware

HJT Log & CWS.Msconfig

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