im getting applications called explor.exe and explore.exe in my process list

Question

--also my explorer shuts down evey once in a while and i have to start in manually - - plz help

ky331 · Answer

I'm going to suggest a diagnostic tool, which hopefully should reveal what's "lurking" in your system:

Download the latest version of Trend Micro's HiJackThis (HJT) [version 2.0.2] installer from

http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

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Save it to your Desktop.

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Double-click on the HJTInstall.exe file you just downloaded, and click on the Install button, to install HJT in the suggested/default folder,

C:\Program Files\Trend Micro\HijackThis

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( As part of the installation, a shortcut to the HJT program will be placed on your Desktop, and another shortcut in your START menu [for easy-access to using HJT in the future ---

you only need to run the program again, but not the installer ] ).

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After installation, HJT will automatically open and start running.

[If this is your first time running HJT, please read and accept the EULA (End-User License Agreement)]

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Click on Do a System Scan and Save a LogFile

This will automatically open NotePad

Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy

Then go to the forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:

http://forums.us.dell.com/supportforums/board?board.id=si_hijack

Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Also, please indicate the steps you've already taken, if any, in terms of running anti-malware scanners or malware removal tools.

When you submit your HJT log, please make sure the box under your text which shows "Automatically convert carriage returns to HTML line breaks" is checked, or your log may not format correctly... it should consist of separate/readable lines, not one large "jumble".

Hopefully, one of the HJT experts will get to it as quickly as possible.

WARNING: HiJack This is a VERY POWERFUL tool. While it's completely safe for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!! Improper use of this tool can severely damage your system.

Virus & Spyware

im getting applications called explor.exe and explore.exe in my process list

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