If still no joy and you are tired of going in circles, uninstall McAfee, run the uninstaller tool, and install a free AV. I removed McAfee on my new Dell and use FREE Microsoft Security Essentials, but all the free ones listed here are good. FREE SECURITY SOFTWARE

To uninstall your McAfee consumer product using Add/Remove Programs in the Windows Control Panel.

First, go to the McAfee Security Center (via the icon in your system tray) to DISABLE each of the individual McAfee components that you plan on removing.

Next, go to Add/Remove Programs and remove components of McAfee Security Center.

   1. Download the removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

      
   2. Click Save and save the file to any folder on your computer.
   3. Navigate to the folder where the file is saved.
   4. Make sure all McAfee windows are closed.
   5. Double-click MCPR.EXE to run the removal tool.

      Note: Windows Vista/Windows 7 users must right-click MCPR.EXE and select Run as Administrator.


   6. Restart your computer after receiving the message CleanUp Successful.

      Your McAfee product will not be fully removed until the system is restarted.
If the message Cleanup Unsuccessful is displayed, you can view and save your MCPR log files for analysis by Technical Support.

Well after a few more hours with McAfee and Dell, Dell will now be sending me out a cd so that I can load it from there which should solve my problems. Assuming I uninstall my current demo copy of McAfee properly... Thank you both for your replies.

Mike