log file...please help

Question

Logfile of HijackThis v1.99.1 Scan saved at 8:34:19 PM, on 3/9/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\EQAdvice\EQAdvice.exe C:\Program Files\FCAdvice\FCAdvice.exe C:\Program Files\EQAdvice\EQAdvice.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\TrojanHunter 4.22\THGuard.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\outlook\outlook.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\win320837-9286415.exe C:\WINDOWS\system32\7E7D7A7D7A7E8.exe C:\WINDOWS\system32\spytiqwuy.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\fqxz9h.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\America Online 9.0\aoltray.exe C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Messenger\msmsgs.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywaybiz O2 - BHO: (no name) - {0DEADE31-9A37-48B2-921A-7825EA93D32A} - (no file) O2 - BHO: Yvakt Class - {2335EA94-74D6-46B4-BA93-8567DAC6CC9B} - C:\WINDOWS\system32\fpdrnznx.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1	ools\iesdsg.dll O2 - BHO: (no name) - {8110581C-FEA4-47AC-ADBC-DE958DD0F354} - (no file) O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] 'C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe' -start O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [THGuard] 'C:\Program Files\TrojanHunter 4.22\THGuard.exe' O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe'  -osboot O4 - HKLM\..\Run: [LaunchList] C:\Program Files\Pinnacle\Studio 9\LaunchList.exe O4 - HKLM\..\Run: [VideoraiPodConverter] C:\Program Files\VideoraiPodConverter\VideoraConverter.exe -t O4 - HKLM\..\Run: [RemoteControl] 'C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe' O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [iTunesHelper] 'C:\Program Files\iTunes\iTunesHelper.exe' O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto O4 - HKLM\..\Run: [Windows Defender] 'C:\Program Files\Windows Defender\MSASCui.exe' -hide O4 - HKLM\..\Run: [win320837-9286415] C:\WINDOWS\win320837-9286415.exe O4 - HKLM\..\Run: [454441444145484] 7E7D7A7D7A7E8.exe O4 - HKLM\..\Run: [kVdtBOn] 'C:\WINDOWS\system32\spytiqwuy.exe' O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startup O4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /background O4 - HKCU\..\Run: [NBJ] 'C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe' O4 - HKCU\..\Run: [EQAdvice] 'C:\Program Files\EQAdvice\EQAdvice.exe' O4 - HKCU\..\Run: [Spyware Doctor] 'C:\Program Files\Spyware Doctor\swdoctor.exe' /Q O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: Digimax Viewer 2.1.lnk = ? O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ? O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dll O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab O18 - Filter: text/html - {7B1EE13A-FE1E-48B0-AC2C-8ACC5E3BB7CB} - C:\WINDOWS\system32\fpdrnznx.dll O20 - AppInit_DLLs: Runner.dll,cdofpfnc.dll,cmstart.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

RKinner · Answer

First see if you can uninstall EQAdvice by going to Start, Control Panel, Add/Remove Programs.

Then

Get the latest version of ccleaner from:

from http://www.ccleaner.com.

(the actual download is at: http://www.filehippo.com/download_ccleaner/
click on on Download Latest Version)

Install it. Don't let it clean anything yet.

Download the killbox:

http://www.bleepingcomputer.com/files/killbox.php

Unzip it to your desktop but don't run it.

Shutdown and Restart and Boot into Safe Mode by tapping the F8 key when you see the PC
maker's logo.
Keep tapping until it tells you it is going to Safe Mode or you see the Safe
Mode menu. Select the top option. Log in as your usual login or you won't find the programs you put on the desktop
and some of the entries we want to remove will not appear in HijackTHis.

Run HijackThis and just do a Scan only. Check then Fix Checked any of the following that remain:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywaybiz
O2 - BHO: (no name) - {0DEADE31-9A37-48B2-921A-7825EA93D32A} - (no file)
O2 - BHO: Yvakt Class - {2335EA94-74D6-46B4-BA93-8567DAC6CC9B} - C:\WINDOWS\system32\fpdrnznx.dll
O2 - BHO: (no name) - {8110581C-FEA4-47AC-ADBC-DE958DD0F354} - (no file)
O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto
O4 - HKLM\..\Run: [win320837-9286415] C:\WINDOWS\win320837-9286415.exe
O4 - HKLM\..\Run: [454441444145484] 7E7D7A7D7A7E8.exe
O4 - HKLM\..\Run: [kVdtBOn] "C:\WINDOWS\system32\spytiqwuy.exe"
O4 - HKCU\..\Run: [EQAdvice] "C:\Program Files\EQAdvice\EQAdvice.exe"
O18 - Filter: text/html - {7B1EE13A-FE1E-48B0-AC2C-8ACC5E3BB7CB} - C:\WINDOWS\system32\fpdrnznx.dll
O20 - AppInit_DLLs: Runner.dll,cdofpfnc.dll,cmstart.dll

Run ccleaner.exe,

Select Options then Advanced and uncheck the box in front of:
Only Delete file in Windows Temp folders older than 48 hours.
Now select Cleaner

Under Cleaner Settings, Windows
uncheck everything on the first page
except:
under Internet Explorer
- Temporary Internet Files
under System
- Empty Recycle Bin
- Temporary Files
Under Cleaner Settings, Applications uncheck everything
except:
Under Internet
- Sun Java
Run Cleaner.

This should clean out all of the temp files including those of your java program (where recently we are finding a lot of garbage. You really should be running the latest version of java and uninstall all old versions). The reason I have you uncheck most of the options is that I have had problems with it deleting too much so I want to limit it to things where I think malware might be hiding.

Run killbox. Open Options and check Remove Directories
Where it says Full Path of File to Delete you need to type or [copy (Hightlight and Ctrl + c)
and Paste (move to the killbox and place the cursor in the box and Ctrl + V)]:

C:\Program Files\outlook

Then check the Delete on Reboot box then the red button.
It will say: File Will Be Removed On Reboot, Do you want to reboot Now.
Tell it NO. (If it can't find it that's OK just go on to the next one)

Repeat for:

C:\Program Files\EQAdvice

C:\WINDOWS\system32\Runner.dll

C:\WINDOWS\system32\cdofpfnc.dll

C:\WINDOWS\system32\cmstart.dll

Let it reboot after the last one.

Reboot into regular mode maken a new HJT log and post it as a reply.

Ron

sdstargurl · Answer

my new log file...my mouse is acting up now and my desktop won't show my wallpaper. the wallpaper shows up when the computer is loading, but as soon as my desktop icons load, the wallpaper disappears and all you see is the solid color background. any suggestions? thanks for your help...please let me know if i need to fix anything else in the new log file. i really appreciate all the help!   Logfile of HijackThis v1.99.1 Scan saved at 4:30:19 PM, on 3/11/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Dell Support\DSAgnt.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\America Online 9.0\aoltray.exe C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\WINDOWS\system32\wbem\wmiprvse.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Messenger\msmsgs.exe C:\HJT\HijackThis.exe C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1	ools\iesdsg.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] 'C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe' -start O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [THGuard] 'C:\Program Files\TrojanHunter 4.22\THGuard.exe' O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe'  -osboot O4 - HKLM\..\Run: [LaunchList] C:\Program Files\Pinnacle\Studio 9\LaunchList.exe O4 - HKLM\..\Run: [VideoraiPodConverter] C:\Program Files\VideoraiPodConverter\VideoraConverter.exe -t O4 - HKLM\..\Run: [RemoteControl] 'C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe' O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [iTunesHelper] 'C:\Program Files\iTunes\iTunesHelper.exe' O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [Windows Defender] 'C:\Program Files\Windows Defender\MSASCui.exe' -hide O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startup O4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /background O4 - HKCU\..\Run: [NBJ] 'C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe' O4 - HKCU\..\Run: [Spyware Doctor] 'C:\Program Files\Spyware Doctor\swdoctor.exe' /Q O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: Digimax Viewer 2.1.lnk = ? O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ? O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dll O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

RKinner · Answer

Log is clear now but It's possible that you have one of the smitfraud variations. Get smitrem from Dave's World and run it.

http://noahdfear.geekstogo.com/

(Better, more detailed, instructions are available at bleepingcomputer. (They are fighting spyaxe which you don't have but they run smitrem as part of the procedure.)

http://www.bleepingcomputer.com/forums/topic43659.html

If smitrem doesn't fix it then try:

Right click on your desktop and select properties. Look to see where the file is and what name it has. If it ends in .html then it's one we've see before. Usually it's in C:\Windows or C:\windows\system32

Right click on Start and select Explore and then Tools, Folder Options, View, and uncheck the two boxes where it starts with Hide and check the box that says Show Hidden Files and Folders (ignore the stupid warnings) OK.

Download a new wininet.dll from

http://www.dll-files.com/dllindex/dll-files.shtml?wininet

and extract it to C:\

Use Windows Explorer (Right click on Start and select Explore ) to verify that the file is present in the right pane when you click on Local Disk C: in the left pane.

then boot into Safe Mode with Command Prompt. Type the following with an Enter after each line. Do not type the stuff in ( )'s.

cd \windows\system32 (there is a space after cd)
del /f dllcache\wininet.dll (there is a space after del and after /f it may not find it there)
del /f wininet.dll (there is a space after del and after /f )
copy \wininet.dll (there is a space after copy)

Reboot. (Ctrl + Alt + Del and select Shutdown)

Run killbox and have it delete the file you found as the source of your desktop.

smitrem's runthis.bat makes a log that I think it stores in its folder. Post the log as a reply.

Ron

Virus & Spyware

log file...please help

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