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May 9th, 2011 22:00
McAfee and Me
I don't like slagging security programs, but I have to relate my experience with McAfee Security Center. When I purchased my new Windows 7 system from Dell, I had to accept this program. There was no option to not take it.
Because of problems associated with this program, well documented in this forum, I made it a priority to uninstall it as job #1 when I fired up this new system. I did not activate it, and I wanted nothing to do with it. My next step was to installl Microsoft Security Essentials 2.0, a program I trust.
But I made a mistake. I failed to run the McAfee uninstall tool (MCPR.exe) immediately after uninstalling McAfee Security Center, and before installing MSE.
This has caused me great grief. I will spare you the details, but would note that I have had to re-install my operating system as a consequence. Thanks, McAfee ...
Bugbatter
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May 10th, 2011 01:00
:emotion-3:
ky331
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May 10th, 2011 04:00
Wow :-(
Joe,
I see where you said you'd prefer to spare us the details... but I do have (at least) one question:
I assume you attempted to run the McAfee removal tool (even) AFTER installing MSE?? Yes?? (no??)... If yes, are you saying that it botched things up by running it then?
This is a great example to show DELL why they need to listen to the customer, and not force undesired security software on us. We do NOT all want a pre-installed anti-virus of their choice....Whatever happened to "the customer is always right"???
Bugbatter
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May 10th, 2011 05:00
In order to help others who may have this problem, we know what resolved the issue, but what were your symptoms?
joe53
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May 10th, 2011 16:00
To all:
My Windows 7 cannot connect to the internet, even after re-installing the OS from the supplied reinstallation DVD.
I've no idea what the problem is. Windows Network Diagnostics tells me that Windows did not detect a properly installed network adaptor.
Dell, you have some major 'splaining to do here. I am so ticked offf over this.
Bugbatter
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May 10th, 2011 19:00
joe53
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May 10th, 2011 20:00
RD:
I post this from my XP system, as my Win 7 is totally dead in the water. I can't connect it to the internet, and my attempts to reinstall my original factory Win 7 have failed. I am very angry but there it is.
How is this posible?
Tech support? I'll give them a call but won't hold my breath.
Forgive me my anger, but this is just so unbelievable. An operating system I can't use, and can't reinstalll.
joe53
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May 11th, 2011 10:00
Update:
Well, I'm back online with Win 7, thanks to a backup system image I made to an external hard drive, and was able to restore to my C drive, using Win 7's backup utility. (Nice utility!) The W7 operating system re-installation DVD proved to be useless.
It's not been fun. And I blame it all on Dell for installing unwanted software. To answer ky's question, yes it seems that running the McAfee removal tool after installing MSE was a large part of my problem. Who knew? I still have an IE9 browser "optimized for Bing and MSN" that I thought I had got rid of, but no. Windows Live Essentials (some more software I didn't ask for that came pre-installed) seems to insist I have this version. Needless to say, this program is now gone.
In fact, I have also uninstalled every program with "Dell" in the title:
-Dell Data Safe (Local backup, support software)
- Dell Support Center
- Dell Gettting Started guide
- Dell Music/Video/Photo Stage
They are useless clutter, as far as I can see.
Is anyone at Dell listening?
joe53
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May 11th, 2011 20:00
Absolutely! :emotion-21:
RoHe
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May 14th, 2011 20:00
The post here says the OP's new system asks if he wants to optimize IE for Bing and when he clicks 'no', it asks again, and when he clicks 'no' a second time, it freezes.
Now that's getting a bit too pushy for my likes. :emotion-12:
Ron
ky331
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May 14th, 2011 20:00
isn't there an UNinstall BING-bar option in the Control Panel / Add-Remove ???.... or do you have to actually install it first in order to be able to remove it???
joe53
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May 15th, 2011 00:00
I don't recall the Bing toolbar being listed in Add/Remove Programs, at least not in Win 7 64 bit. And I certainly would never have installed iit, had it been offered.
The problem for me was not a Bing tool-bar, which I don't recall being asked about, but an IE optimized for Bing and MSN, which was installed automatically without my explicit permission.
It included the Bing search engine (as default) but that was easily removed via Tools>Manage Add-ons> Search options.
More info on the Bing tool-bar in this thread:
http://www.sevenforums.com/browsers-mail/23619-how-remove-bing-toolbar.html
What a major nuisance.
PA Bear
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May 15th, 2011 12:00
You can read all about Joe's trials & tribulations here: http://aumha.net/viewtopic.php?f=7&t=45173
Bugbatter
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May 15th, 2011 12:00
Hi Robear. Thanks!
@ Joe, what a hassle! My Win 7 Pro from Dell that came with McAfee, was no problem to clean up after delivery. The gremlins in the factory must have used Gorilla Glue on yours. If I were about to order another one, I'd be a bit hesitant after reading this topic and the one at AumHa. :emotion-40: