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August 8th, 2008 06:00
Message Center POPUP! HELP!!!
I keep getting this message center popup box that says critical erroe messae registry damage and corrupted go to registrycleanerxp.com and download then close this box. Once I close it another one pops up says you have 73 errors on ur drive go to this website download but I have ran the symantec, MBAM, registry cleaner and superantivirus and these boxes keeps popping up what do I do to stop them fom popping up?
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Bugbatter
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August 8th, 2008 13:00
ky331
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August 8th, 2008 13:00
1. do NOT run any "registry cleaners"
2. you mentioned "superantiVIRUS".... i'm hoping you meant superantiSPYWARE. superantiSPYWARE is a good product... but i have no idea what superantiVIRUS is.
malwarebytes (the company that makes MBAM, which you say fixed your other problem) has another program which sometimes finds things that MBAM doesn't... so it's worth a quick try.
download RogueRemover FREE from http://www.malwarebytes.org/rogueremover.php
install, run, check for UPDATES (it will look twice, once for a program update, then for a database update), and then SCAN. this is an amazingly fast program... should take only a few seconds... and if anything is found, allow it to be REMOVED/QUARANTINED.
since this is now a second problem for you, I think it would be prudent for you to take some follow-up steps, regardless of whether or not RogueRemover finds/fixes anything. this will get a little more complicated:
This will automatically open NotePad
Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy
Then go to the forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:
http://forums.us.dell.com/supportforums/board?board.id=si_hijack
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Also, please indicate the steps you've already taken, if any, in terms of running anti-malware scanners or malware removal tools.
Hopefully, one of the HJT experts will get to it as quickly as possible.
ky331
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August 8th, 2008 18:00
good work in posting your HJT log.
please wait and be patient.... please resist the temptation to try anything else on your own.
there are only two "regulars" patrolling that forum (bamajim and bugbatter)... plus perhaps a few people offering "part-time" help... so it may be a while until someone can reply.
keep in mind that all the "workers" there are volunteers, no one actually works for Dell.
good luck.
godschild4life
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August 8th, 2008 20:00