3 Apprentice

 • 

20.5K Posts

September 27th, 2009 14:00

Hello again. Thank you for using Dell Community Forums.

I am reviewing your log. In the meantime, you can help me by addressing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.

* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a partial list HERE.    

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.

* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

I look forward to your reply so we can begin cleaning.

Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.

 

5 Posts

September 27th, 2009 15:00

I have complied with you.  I have done all of the following, and I had it in a different forum.  I moved it as I was instructed to here.  You are the only one who responded.

3 Apprentice

 • 

20.5K Posts

September 27th, 2009 18:00

Thank you for the information.

First, please disable SpyHunter so it does not interfere with our tools. In fact, I would suggest removing it completely. There are better scanners available. Scroll down to Post #3 here: http://forums.cnet.com/5208-6122_102-0.html?threadID=301454

Let's run a scan with MBAM. * If you are unable to download or install MBAM on your computer, see if you can use a friend's or family member's computer to download MBAM. Use the update link mentioned below to manually update. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "lookinhere.exe". Copy the installer file and the update file to a CD or flash drive. Transfer the files to the infected computer. Install the "lookinhere.exe" file, then run the update so that you will have the current definitions. After that, run a full system scan and select to have the program REMOVE whatever it finds.

  Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates,
  • manually download them from here
    and just double-click on mbam-rules.exe to install.
    Alternatively, you can update through MBAM's interface from a clean computer,
    copy the definitions (rules.ref) located in
    C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes'
    Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

On the Scanner tab:

  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top.
  • It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report along with a fresh HijackThis log into your next reply and exit MBAM.

Note:-- If MBAM encounters a file that is difficult to remove,
you may be asked to reboot your computer so it can proceed with the disinfection process.
Regardless if prompted to restart the computer or not, please do so immediately.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine.
If you're using other security programs that detect registry changes (like Spybot's Teatimer),
they may interfere with the fix or alert you after scanning with MBAM.
Please disable such programs until disinfection is complete or permit them to allow the changes.

 

**If you need to re-install MBAM but encounter issue in re-installing, try using the MBAM Cleanup Utility by downloading it from HERE

 

5 Posts

September 27th, 2009 20:00

It took about an 1 1/2 hour, but it seemed to rid me of that malware.  Either way I'm attaching MBAM log of it's scan.  If you see something that seems out of place please notify me.  I never really had noticeable problems, but I didn't want to wait until I did.  Thank you all so much, your godsends.  Out of curiosity what exactly does that malware affect?  Would things have gotten worse?

Malwarebytes' Anti-Malware 1.41
Database version: 2866
Windows 6.0.6002 Service Pack 2

9/27/2009 9:42:52 PM
mbam-log-2009-09-27 (21-42-52).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 239387
Time elapsed: 1 hour(s), 15 minute(s), 56 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 9
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
C:\Users\J. Shellhammer\AppData\Roaming\DealAssistant\DealAssistant.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
C:\Windows\System32\da78.dll (Adware.Mirar) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\dealassistant (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0a48b5b0-317b-46cb-949c-e6af3009e5ca} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0a48b5b0-317b-46cb-949c-e6af3009e5ca} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0a48b5b0-317b-46cb-949c-e6af3009e5ca} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0a48b5b1-317b-46cb-949c-e6af3009e5ca} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0a48b5b1-317b-46cb-949c-e6af3009e5ca} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0a48b5b1-317b-46cb-949c-e6af3009e5ca} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\DealAssistant (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dealassistant (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{0a48b5b0-317b-46cb-949c-e6af3009e5ca} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{0a48b5b0-317b-46cb-949c-e6af3009e5ca} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\SfKg6wIPuSpdcduD7 (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\J. Shellhammer\AppData\Roaming\DealAssistant (Trojan.Agent) -> Delete on reboot.

Files Infected:
C:\Users\J. Shellhammer\AppData\Roaming\DealAssistant\DealAssistant.exe (Trojan.Agent) -> Delete on reboot.
C:\Windows\System32\da78.dll (Adware.Mirar) -> Quarantined and deleted successfully.
C:\$Recycle.Bin\S-1-5-21-3177406636-3434838237-3821857138-1000\$RD0KE7H.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Users\J. Shellhammer\AppData\Roaming\DealAssistant\config.cfg (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\J. Shellhammer\AppData\Roaming\DealAssistant\DAUninstall.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\J. Shellhammer\AppData\Roaming\Microsoft\Windows\oulwsv.exe (Trojan.Downloader) -> Delete on reboot.

3 Apprentice

 • 

20.5K Posts

September 27th, 2009 21:00

Good job!  We have a bit more to do. I'd like to see if there is anything else to be concerned with. We also will need to take care of your Java vulnerability.

Run DiskCleanup in each user's profile:

1. Open Disk Cleanup by clicking the Start button Picture of the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking Disk Cleanup.

2. In the Disk Cleanup Options dialog box, choose whether you want to clean up your own files only or all of the files on the computer. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

3. If the Disk Cleanup: Drive Selection dialog box appears, select the hard disk drive that you want to clean up, and then click OK.

4. Click the Disk Cleanup tab.

* Please make sure only the following are checked:

-- Downloaded Program Files

-- Temporary Internet Files

-- Recycle Bin

-- Temporary Files

5. When you finish selecting the files you want to delete, click OK, and then click Delete files to confirm the operation. Disk Cleanup proceeds to remove all unnecessary files from your computer.

Following that please post  two diagnostic logs...

  • Please download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool.
  • Click Yes at the prompt for Optional Scan.
  • When done, DDS will open two (2) logs
  • 1. DDS.txt
    2. Attach.txt

  • Save both reports to your desktop.
  • Copy/paste both logs to your reply on the forum.
  • Close the program window, and delete the program from your desktop.
  • Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.

5 Posts

October 1st, 2009 17:00

Sorry guys,

I didn't no there was more.  I just checked my box, and I did comply with all you mentioned.  I am posting those requested file

The 1st is the DDS immediately below:


DDS (Ver_09-09-29.01) - NTFSx86 
Run by J. Shellhammer at 19:07:37.18 on Thu 10/01/2009
Internet Explorer: 8.0.6001.18813
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3061.1432 [GMT -4:00]

AV: Trend Micro Internet Security *On-access scanning enabled* (Updated)   {7D2296BC-32CC-4519-917E-52E652474AF5}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Windows\system32\aestsrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_c09c50a2\STacSV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\J. Shellhammer\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4080910
uSearch Bar = hxxp://www.mirarsearch.com/?useie5=1&q=
mSearch Bar = hxxp://www.mirarsearch.com/?useie5=1&q=
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ ]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
StartupFolder: c:\users\jf7ce~1.she\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {26B2A5DA-BFD6-422F-A89A-28A54C74B12B} - hxxp://www.costcophotocenter.com/upload/activex/v3_0_0_4/PhotoCenter_ActiveX_Control.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\jf7ce~1.she\appdata\roaming\mozilla\firefox\profiles\3dtbq964.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\users\j. shellhammer\appdata\roaming\mozilla\firefox\profiles\3dtbq964.default\extensions\{39124730-0779-11de-8c30-0800200c9a66}\components\daff.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1698.5652\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\users\j. shellhammer\appdata\local\yahoo!\browserplus\2.4.17\plugins\npybrowserplus_2.4.17.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-9-17 64160]
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\drivers\tmlwf.sys [2008-7-29 145424]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-9-9 73728]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-7-29 50192]
R2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2008-12-21 497008]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2009-7-15 36368]
R2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-12-21 677128]
R2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\drivers\tmwfp.sys [2008-7-29 256528]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-9-10 111616]
R3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\drivers\OEM02Dev.sys [2008-9-10 235648]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\drivers\OEM02Vfx.sys [2008-9-10 7424]
S2 gupdate1ca2e037d752fe0;Google Update Service (gupdate1ca2e037d752fe0);c:\program files\google\update\GoogleUpdate.exe [2009-9-5 133104]

=============== Created Last 30 ================

2009-09-27 20:25 

 --d----- c:\users\jf7ce~1.she\appdata\roaming\Malwarebytes
2009-09-27 20:25 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-27 20:25   --d----- c:\programdata\Malwarebytes
2009-09-27 20:25   --d----- c:\progra~2\Malwarebytes
2009-09-27 20:25 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-27 20:25   --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-27 00:55   --d----- c:\programdata\XoftSpySE
2009-09-27 00:55   --d----- c:\progra~2\XoftSpySE
2009-09-27 00:18 2,560 a------- c:\windows\system32\drivers\mchInjDrv.sys
2009-09-27 00:16   --d----- c:\program files\Enigma Software Group
2009-09-26 23:38   --d----- c:\programdata\Findbasic
2009-09-26 23:38   --d----- c:\program files\Findbasic
2009-09-26 23:38   --d----- c:\progra~2\Findbasic
2009-09-17 09:54   --d----- c:\program files\Frameworkx
2009-09-17 09:31   --d----- c:\windows\Downloaded Installations
2009-09-17 07:38   --d----- c:\windows\system32\eu-ES
2009-09-17 07:38   --d----- c:\windows\system32\ca-ES
2009-09-17 07:38   --d----- c:\windows\system32\vi-VN
2009-09-17 06:12   --d----- c:\windows\system32\EventProviders
2009-09-17 05:57 15,688 a------- c:\windows\system32\lsdelete.exe
2009-09-17 05:50 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-09-17 05:49   -cd-h--- c:\programdata\{EF63305C-BAD7-4144-9208-D65528260864}
2009-09-17 05:49   -cd-h--- c:\progra~2\{EF63305C-BAD7-4144-9208-D65528260864}
2009-09-17 05:49   --d----- c:\programdata\Lavasoft
2009-09-17 05:49   --d----- c:\program files\Lavasoft
2009-09-15 16:03   --d----- c:\program files\VideoLAN
2009-09-15 15:43   --d----- c:\program files\SopCast
2009-09-05 04:32   --d----- c:\programdata\Google Updater
2009-09-04 01:28   --d----- c:\users\jf7ce~1.she\appdata\roaming\Stella
2009-09-03 23:17 1,638,912 a------- c:\windows\system32\mshtml.tlb
2009-09-03 20:12 1,259,008 a------- c:\windows\system32\lsasrv.dll
2009-09-03 20:12 499,712 a------- c:\windows\system32\kerberos.dll
2009-09-03 20:12 218,624 a------- c:\windows\system32\msv1_0.dll
2009-09-03 20:12 175,104 a------- c:\windows\system32\wdigest.dll
2009-09-03 20:12 439,864 a------- c:\windows\system32\drivers\ksecdd.sys
2009-09-03 20:12 270,848 a------- c:\windows\system32\schannel.dll
2009-09-03 20:12 72,704 a------- c:\windows\system32\secur32.dll
2009-09-03 20:12 9,728 a------- c:\windows\system32\lsass.exe
2009-09-03 20:08 16,066 a------- c:\windows\system32\results.xml
2009-09-03 20:04 4,947,968 a------- c:\windows\system32\stacgui.cpl
2009-09-03 20:04 1,601,536 a------- c:\windows\system32\stlang.dll
2009-09-03 20:04 647,168 a------- c:\windows\system32\aestecap.dll
2009-09-03 20:04 131,072 a------- c:\windows\system32\aestacap.dll
2009-09-03 20:04 102,400 a------- c:\windows\system32\stacsv.exe
2009-09-03 20:03 527,872 a------- c:\windows\system32\stapo.dll
2009-09-03 20:03 330,752 a------- c:\windows\system32\drivers\stwrt.sys
2009-09-03 20:03 328,704 a------- c:\windows\system32\stcplx.dll
2009-09-03 20:03 312,320 a------- c:\windows\system32\stapi32.dll
2009-09-03 20:03 150,016 a------- c:\windows\system32\st325866.dll
2009-09-03 19:56 920,088 a------- c:\windows\system32\igxpun.exe
2009-09-03 19:56 319,456 a------- c:\windows\system32\difxapi.dll
2009-09-03 19:56   --d----- c:\windows\system32\Lang
2009-09-03 19:53 5,627,904 a------- c:\windows\system32\LiveCamVirtual.ocx
2009-09-03 19:49   --d----- c:\program files\Marvell
2009-09-03 19:48   --d----- c:\users\jf7ce~1.she\appdata\roaming\TMP
2009-09-03 19:43   --d----- C:\Intel
2009-09-03 19:39 206,848 a------- c:\windows\system32\drivers\HSXHWAZL.sys
2009-09-03 19:39 172,032 a------- c:\windows\system32\Uci32114.dll
2009-09-03 19:39 8,192 a------- c:\windows\system32\drivers\XAudio.sys
2009-09-03 19:39 986,624 a------- c:\windows\system32\drivers\HSX_DPV.sys
2009-09-03 19:39 659,968 a------- c:\windows\system32\drivers\HSX_CNXT.sys
2009-09-03 19:39 144,360 a------- c:\windows\system32\drivers\del1028.cty
2009-09-02 17:39 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-09-02 17:39 28,672 a------- c:\windows\system32\Apphlpdm.dll

==================== Find3M  ====================

2009-09-17 07:44 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-17 07:44 86,016 a------- c:\windows\inf\infstor.dat
2009-09-17 07:44 51,200 a------- c:\windows\inf\infpub.dat
2009-09-17 07:37 665,600 a------- c:\windows\inf\drvindex.dat
2009-08-28 22:30 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-08-28 22:30 458,752 a------- c:\windows\apppatch\AcSpecfc.dll
2009-08-28 22:30 2,159,616 a------- c:\windows\apppatch\AcGenral.dll
2009-08-28 22:30 542,720 a------- c:\windows\apppatch\AcLayers.dll
2009-08-14 12:27 904,776 a------- c:\windows\system32\drivers\tcpip.sys
2009-08-14 11:53 17,920 a------- c:\windows\system32\netevent.dll
2009-08-14 09:49 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-08-14 09:49 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-08-14 09:49 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-08-14 09:49 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-08-14 09:49 19,968 a------- c:\windows\system32\ARP.EXE
2009-08-14 09:49 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-08-14 09:49 10,240 a------- c:\windows\system32\finger.exe
2009-08-14 09:48 30,720 a------- c:\windows\system32\drivers\tcpipreg.sys
2009-08-14 09:48 105,984 a------- c:\windows\system32\netiohlp.dll
2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll
2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll
2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe
2009-07-31 16:34 1,234 a------- c:\users\jf7ce~1.she\appdata\roaming\wklnhst.dat
2009-07-21 17:52 915,456 a------- c:\windows\system32\wininet.dll
2009-07-21 17:47 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-21 17:47 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-21 16:13 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-07-17 09:54 71,680 a------- c:\windows\system32\atl.dll
2009-07-15 08:40 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-07-15 08:39 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-07-15 08:39 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-15 08:39 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-11 15:01 513,536 a------- c:\windows\system32\wlansvc.dll
2009-07-11 15:01 302,592 a------- c:\windows\system32\wlansec.dll
2009-07-11 15:01 293,376 a------- c:\windows\system32\wlanmsm.dll
2009-07-11 15:01 65,024 a------- c:\windows\system32\wlanapi.dll
2009-07-11 13:03 127,488 a------- c:\windows\system32\L2SecHC.dll
2008-01-20 22:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 19:08:27.07 ===============

This is the Attach.txt immediately below


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-09-29.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 9/9/2008 4:21:01 PM
System Uptime: 9/29/2009 2:55:58 PM (53 hours ago)

Motherboard: Dell Inc. |  | 0U990C
Processor: Intel(R) Core(TM)2 Duo CPU     T5800  @ 2.00GHz | Microprocessor | 2000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 221 GiB total, 144.467 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 5.378 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0041
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter
PNP Device ID: ROOT\*6TO4MP\0041
Service: tunnel

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0042
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter #2
PNP Device ID: ROOT\*6TO4MP\0042
Service: tunnel

==== System Restore Points ===================

RP283: 9/21/2009 3:10:58 PM - Windows Update
RP284: 9/22/2009 11:44:31 AM - Scheduled Checkpoint
RP285: 9/23/2009 12:00:02 AM - Scheduled Checkpoint
RP286: 9/24/2009 2:48:02 PM - Scheduled Checkpoint
RP287: 9/25/2009 3:27:21 AM - Windows Update
RP288: 9/26/2009 12:43:41 PM - Scheduled Checkpoint
RP290: 9/26/2009 11:38:53 PM - Windows Defender Checkpoint
RP291: 9/27/2009 11:14:47 PM - Scheduled Checkpoint
RP292: 9/28/2009 10:49:39 PM - Windows Update
RP293: 9/30/2009 12:52:05 AM - Scheduled Checkpoint
RP294: 10/1/2009 12:00:06 AM - Scheduled Checkpoint

==== Installed Programs ======================

Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.5
Advanced Audio FX Engine
Advanced Video FX Engine
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
AutoUpdate
BlackBerry Desktop Software 4.3
BlackBerry Device Software Updater
BlackBerry v4.2.2 for the 8820 Series Wireless Handheld
Browser Address Error Redirector
Canon iP1700
Canon iP1700 User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint
CCScore
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
Dell-eBay
Dell Best of Web
Dell Dock
Dell Driver Download Manager
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Web Player
Easy-WebPrint
EDocs
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
fflink
Findbasic 1.0 build 120
Google Chrome
Google Desktop
Google Earth
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GoToAssist 8.0.0.514
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
Java(TM) 6 Update 5
KB408682
kgcbaby
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
Kodak EasyShare software
Laptop Integrated Webcam Driver (1.04.01.1011) 
LimeWire PRO 5.1.1
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
Malwarebytes' Anti-Malware
Marvell Miniport Driver
MediaDirect
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Diagnostic Tool
Mozilla Firefox (3.5.3)
MSXML 4.0 SP2 (KB954430)
myfantasyleague.com Game Day 2009
netbrdg
NetWaiting
OfotoXMI
OGA Notifier 2.0.0048.0
OutlookAddinSetup
QuickSet
QuickTime
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Media Manager
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
SFR
SHASTA
SigmaTel Audio
skin0001
SKINXSDK
Skype™ 4.0
SopCast 3.2.4
staticcr
Stream Torrent 1.0
Switch Sound File Converter
The Ringtone Maker Plus 5.0
tooltips
Trend Micro Internet Security
TVAnts 1.0
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Vista Shortcut Manager
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 1.0.1
VPRINTOL
WIRELESS
Yahoo! BrowserPlus
Yahoo! Install Manager

==== Event Viewer Messages From Past Week ========

9/30/2009 8:49:47 PM, Error: iaStor [9]  - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
9/29/2009 9:28:25 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
9/29/2009 8:31:52 AM, Error: Microsoft-Windows-DistributedCOM [10016]  - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID  {1A65BAB7-30B1-4FB7-BC13-D00C28FCF605}  to the user JShellhammer-PC\J. Shellhammer SID (S-1-5-21-3177406636-3434838237-3821857138-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
9/29/2009 3:16:21 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
9/28/2009 12:30:14 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
9/27/2009 9:47:01 PM, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
9/26/2009 11:39:06 PM, Error: Service Control Manager [7034]  - The Findbasic Service service terminated unexpectedly.  It has done this 1 time(s).
9/24/2009 6:57:04 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the STacSV service.
10/1/2009 3:46:04 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.
10/1/2009 1:36:57 PM, Error: Service Control Manager [7000]  - The BCM42RLY service failed to start due to the following error:  The system cannot find the file specified.

==== End Of File ===========================

3 Apprentice

 • 

20.5K Posts

October 1st, 2009 20:00

Please disable Lavasoft Ad-watch.

Please review my post above:

"* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs."

Please remove Limewire, Stream Torrent, and any others before we continue. Let me know after you have done that. Thanks.

*NOTE:  If no reply within 4 days this thread will be closed.

 



3 Apprentice

 • 

20.5K Posts

October 5th, 2009 06:00


Due to the lack of feedback this topic is closed.
Everyone else please begin a New Message at the top of the forum.

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