msblank and maxd1.exe problems

Question

When the system is switched on i got an error message like this. "Maxd1 has performed an illegal operation and will be shutdown. If the problem persists, contact the program vendor"

When I am trying to open Internet Explorer, it opens the page c:\Windows\system\msblank.html and also showing the security warning.

Any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 11:25:44 AM, on 9/22/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\CREATIVE\SHARED FILES\CAMTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\POPCORN72.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\HJT\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\SYSTEM\msblank.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\SYSTEM\popcorn72.exe rundll.dll,LoadMouseProfile
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe" -quiet
O4 - HKCU\..\Run: [Instant Access] rundll32.exe p2esocks_1045.dll,InstantAccess
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMMON\YHEXBMESUS.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMMON\YHEXBMESUS.DLL
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL
O9 - Extra button: (no name) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {C6760A07-A574-4705-B113-7856315922C3} - http://akamai.downloadv3.com/binaries/IA/sysnetsvc32_EN.cab

RKinner · Answer

Download the Hoster from:

http://www.funkytoad.com/

unzip to your desktop and run it. If you have green print at the top then just press Restore Original Hosts then OK.
IF you have red print then press make Hosts Writeable first.

Download and install regseeker:

http://www.hoverdesk.net/freeware.htm

Just make sure it comes up but don't have it do anything yet.

Download and install ccleaner.exe from http://www.ccleaner.com. Don't let
it clean anything yet.

Download the killbox:

http://www.bleepingcomputer.com/files/killbox.php

Unzip it to your desktop and run it.

Where it says Full Path of File to Delete you need to type or copy (Hightlight and Ctrl + c)
and Paste (move to the killbox and place the cursor in the box and Ctrl + V):
C:\WINDOWS\SYSTEM\popcorn72.exe

Then check the Delete on Reboot box and then the red button. Agree you want to remove the file but do not let it reboot yet.

Repeat for:

C:\WINDOWS\SYSTEM\p2esocks_1045.dll

let it reboot after the last one.

Shutdown and Restart and Boot into Safe Mode by tapping the F8 key when you see the PC
maker's logo.
Keep tapping until it tells you it is going to Safe Mode or you see the Safe
Mode menu. Select the top option.

Run HijackThis and just do a Scan only. Check (if any returned) then Fix

Checked the following:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\SYSTEM\msblank.html
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\SYSTEM\popcorn72.exe rundll.dll,LoadMouseProfile
O4 - HKCU\..\Run: [Instant Access] rundll32.exe p2esocks_1045.dll,InstantAccess
O9 - Extra button: (no name) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O16 - DPF: {C6760A07-A574-4705-B113-7856315922C3} - http://akamai.downloadv3.com/binaries/IA/sysnetsvc32_EN.cab

Run ccleaner.exe, uncheck everything on the first page except the two entries
with Temporary and then Run Cleaner.

Then run Regseeker and Find In Registry, check all options except Match whole Word
and Search Files then type in the first file name from the above list: EGDACCESS
and press !Search. IF it finds anything, Select All then rightclick on one of the items and Delete Selected Items.

Repeat for each of the following:

instant access
instantaccess
BFC9677B-8006-4336-9D49-2C797AEFCB9E
d1b80ebf-1a26-4fec-b0b9-dcb934c6507e
a41c6220-6f42-4646-b119-fbe6f4d38e3c
549B5CA7-4A86-11D7-A4DF-000874180BB3
FDD3B846-8D59-4ffb-8758-209B6AD74ACC
D7F30B62-8269-41AF-9539-B2697FA7D77E
lac97inf
lac97inf.sys
p2esocks_1045.dll

Reboot into regular mode

Run another HijackThis log and post it as a reply. Let's
see how we did.

Ron

sameena_p · Answer

Thanks Ron...

I think my problem is solved. Now the error dialog box is not displayed and also when the Internet Explorer is opened the blank page is shown... As per your direction I send herewith the HijackThis Log file... Please chek this and reply me.

Logfile of HijackThis v1.99.1
Scan saved at 2:33:33 PM, on 9/23/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\CREATIVE\SHARED FILES\CAMTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\HJT\HIJACKTHIS.EXE

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe" -quiet
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMMON\YHEXBMESUS.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMMON\YHEXBMESUS.DLL
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab

RKinner · Answer

Logs looks clean.

Ron

Never hurts to do one of the free on line scans from Panda or Trend. They take a while but are pretty good.
www.pandasoftware.com/activescan/activescan.asp?
http://housecall.trendmicro.com/

I like to run Spybot S&D.
http://www.safer-networking.org/en/download/index.html
Also like to run AdAware once in a while.
http://www.lavasoftusa.com/software/adaware/

Virus & Spyware

msblank and maxd1.exe problems

Was this post helpful?