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drohlfing

91 Posts

5860

November 11th, 2007 21:00

Multiple virus/spyware problems

Hi, I have spent the weekend working on my sister's computer, with limited success. It has the task manager/registry editor disabled, periodically comes up with no start menu/desktop icons (Explorer.exe in C:\windows\system32), won't start Internet Explorer, tried updating virus software via Firefox and get message that SSL disabled, hostblock virus, Vundo.gl virus, etc. Totally messed up. I have downloaded and run Hijack This. Here is the log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:25:14 PM, on 11/11/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.exe C:\Program Files\Yahoo!\Antivirus\ISafe.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\MotorolaDAP.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\proper.exe C:\Program Files\Yahoo!\Antivirus\VetMsg.exe C:\WINDOWS\system32\inf\svchost.exe C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe C:\WINDOWS\system32\hphmon05.exe C:\Program Files\Yahoo!\browser\ybrwicon.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Ahead\InCD\InCD.exe C:\HP\KBD\KBD.EXE C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Yahoo!\Antivirus\CAVTray.exe C:\Program Files\Yahoo!\Antivirus\CAVRID.exe C:\PROGRA~1\Yahoo!\YOP\yop.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\program files\internet explorer\iexplore.exe C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ads.k8l.info/media/servlet/view/dynamic/url/zone?zid=115&pid=60&HLTW=41&TTC=1&GNW=0 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\proper.exe F2 - REG:system.ini: UserInit=userinit.exe,C:\WINDOWS\system32\ntos.exe, O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe O4 - HKLM\..\Run: [HPHUPD05] "C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe O4 - HKLM\..\Run: [YBrowser] "C:\Program Files\Yahoo!\browser\ybrwicon.exe" O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe O4 - HKLM\..\Run: [BJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe" O4 - HKLM\..\Run: [InCD] "C:\Program Files\Ahead\InCD\InCD.exe" O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe" O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe" O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKLM\..\Policies\Explorer\Run: [Userinit] C:\WINDOWS\system32\inf\svchost.exe C:\WINDOWS\system32\winsys16_071109.dll start O4 - HKUS\S-1-5-18\..\Run: [userinit] C:\WINDOWS\system32\ntos.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [IESet] IExplorer.dll .dbt (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [userinit] C:\WINDOWS\system32\ntos.exe (User 'Default user') O4 - Startup: infos.exe O4 - Global Startup: autos.exe O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/CursorManiaFWBInitialSetup1.0.0.15-3.cab O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169603085187 O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab O16 - DPF: {8A0DCBDB-6E20-489C-9041-C1E8A0352E75} - http://awbeta.net-nucleus.com/FIX/WinATS.cab O16 - DPF: {934CC260-C5AA-43C4-A657-7B70C5B3DAE1} (Crystal Report Web Report Source Control 9) - https://promosreports.rehabcare.com/crystalreportviewers/activeXViewer/activexviewer.cab O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab O20 - AppInit_DLLs: C:\WINDOWS\system32\skuns.dat O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Motorola Digital Audio Player Manager (MotorolaDAP) - Motorola Inc. - C:\WINDOWS\system32\MotorolaDAP.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE -- End of file - 11582 bytes Any help would be appreciated. Dan

drohlfing

91 Posts

November 27th, 2007 00:00

What do you know about any processes that create or modify a file NTDLL.DLL? This file pops up on the desktop every time. I have deleted it from there in Safe Mode and it comes right back. When I try to navigate to certain sites (like AT&T to update virus), the address line includes a redir_now reference and then the site name repeated again. Any ideas? Dan

drohlfing

91 Posts

November 27th, 2007 01:00

There is definitely something up with this NTDLL.DLL. It exist in C:\windows\system32, dated 8/04 about 692 KB, but there is a small (48 kb) instance on each user profile desktop. I was able to delete it once after killing a process ctfmon.exe, but as soon as I started IE again, it reappeared on the desktop.

bamajim

10.4K Posts

November 27th, 2007 12:00


drohlfing

NTDLL.DLL. Is a Windows System file. This LINK may help.

I don't see anything elsse in your log malware/spyware related. And DNS and connection issues are not my area of expertise.

Rerun Killbox
  • At the main window Select Tools ->> Delete Temp Files
    At the next window uncheck XP Prefetch
    Leave the other boxes checked
    Select " Delete Selected Temp Files"
    Allow the tool to run. When it is finished (You will know that it is finished because the checks will disappear from the location boxes)
    Select " Exit"
    Then Select " Exit" again to close Killbox








2. You may want to run sfc /scannow and see what turns up











Microsoft MVP Windows-Security



"The world is what you make of it"





drohlfing

91 Posts

November 27th, 2007 12:00

Right, the version in C:\windows\system32 is the system file, but the smaller ones that get created on each users desktop seem to be causing the problem. I saw a thread on another forum that identified a process that was spawning this file. I didn't have that particular process running, but think it's something similar. They used an Avenger utility to identify and clean it.

Here is the link to that thread on another forum where someone had a similar copy of NTDLL.DLL on the desktop and the process this person used to clean up the process.

http://www.help2go.com/component/option,com_forum/Itemid,32/page,viewtopic/t,26088/postdays,0/postorder,asc/start,0/

Let me know what you think.

Dan

bamajim

10.4K Posts

November 27th, 2007 13:00

drohlfing
 
The post you supplied is inconclusive. The poster never replied. The NTDLL.DLL that appears on the desktop. Is it a file, a folder, a symbol?
 
And do you have any type of desktop search program like Yahoo or Google?
 



Microsoft MVP Windows-Security



"The world is what you make of it"



drohlfing

91 Posts

November 27th, 2007 13:00

It is a file. I was just looking back at some of the logs that I have uploaded and many (I forget which utility, but it's basically showing newer files) have an NTDLL.DLL in c:\documnent and settings\userid\ showing as hidden and system. I want to look for those when I get home. The log does not show the files in \userid\desktop as I was expecting. I don't think my sister has any desktop search utilities like you referenced. Do you think they would be problems? or wanting to use them for something? Sorry, I'm at work and the PC is at my house, so I can't do much until this afternoon when I get home.

bamajim

10.4K Posts

November 27th, 2007 23:00

drohlfing
 
Did you get the information?
 



Microsoft MVP Windows-Security



"The world is what you make of it"



drohlfing

91 Posts

November 28th, 2007 00:00

Yeah, sorry, I got home and it let me delete the NTDLL.DLL on the desktop, but it reappeared. I rebooted and deleted all instances of NTDLL.DLL in c:\documents and settings and they have not reappeared.

I was able to connect to AT&T and download their online protection suite (they have moved to Norton Internet Security) and it has updated and is running a full system scan right now.

Oh, I did run the killbox and sfc /scannow that you suggested. Maybe that helped?

Anyway, for now it seems to be fine. I want to let that scan run and defrag the hard drive (for performance reasons) and then I hope to say it's all fixed.

Thanks again for all of your help. This has really been a bear!

Dan

drohlfing

91 Posts

December 1st, 2007 12:00

I finished the defrag and the system really is performing great! I took it back to my sisters and she was amazed at the difference.

Hey I am having major performance issues on my daughters computer. No real visible adware, but I think it has some. Can you review this HiJack this log and see what you find?

Thanks,

Dan

Logfile of HijackThis v1.97.7
Scan saved at 8:18:34 AM, on 12/1/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\RunDll32.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Common Files\AOL\1134333187\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
c:\program files\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mary Cait Rohlfing\Desktop\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: (no name) - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: (no name) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Resume copy] copyfstq.exe /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134333187\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AOL Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter (HKLM)
O9 - Extra button: AIM (HKLM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc3.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader2.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134251091823
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

bamajim

10.4K Posts

December 2nd, 2007 19:00


drohlfing

Nothing obvious showing up.

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!

Download CCleaner from here to clean temp files from your computer.


  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
  • If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
  • Click on the "Options" icon at the left side of the window, then click on "Advanced." deselect "Only delete files in Windows Temp folders older than 48 hours."
  • Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
  • Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
  • After CCleaner has completed its process, click Exit.

2. Run an online virus scan called Kaspersky from HERE.
  • 1. Click on " Kaspersky Online Scanner"
    2. A new smaller window will pop up. Press on " Accept". After reading the contents.
    3. Now Kaspersky will update the anti-virus database. Let it run.
    4. Click on " Next"->>" Scan Settings", and make sure the database is set to " extended". And check both the scan options. Then click OK.
    5. Then click on " My Computer". And the scan will start.
    6. When the scan is complete Select "Save error report as"
    Then in the file name just type in kaspersky
    Under "save as type" select text .txt
    Save it to your Desktop.









Copy and post the results of the Kaspersky Online scan

==========

Note: For IE7 uers. You may get returned to a window without the Accept/Decline buttons after allowing the ActiveX control. The buttons are there - you just can't see them! Click on the zoom button (bottom, right of the window) and change it from 100% to 75%. You should now see the buttons. Reset to 100% once the license has been accepted.
























Microsoft MVP Windows-Security



"The world is what you make of it"





drohlfing

91 Posts

December 2nd, 2007 19:00

Thanks, here is the log with the latest version.
 
Logfile of HijackThis v1.99.1
Scan saved at 3:11:15 PM, on 12/2/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Common Files\AOL\1134333187\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINNT\system32\wuauclt.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\AIM\aim.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Samsung\Digimax Master\DigimaxMaster.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Resume copy] copyfstq.exe /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134333187\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader2.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134251091823
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\TightVNC\WinVNC.exe" -service (file missing)
 

bamajim

10.4K Posts

December 2nd, 2007 19:00


drohlfing

No Problem. You are using an oler version of Hijackthis. Let's get the newer one

Please follow the instructions below to download, install, create a desktop shortcut and post your hijackthis log.

Go to Click here to download HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.

Put a check by Create a desktop icon then click Next again.

Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch HijackThis.

Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in notepad.

Click on " Edit > Select All" then click on " Edit > Copy" to copy the entire contents of the log.
Paste the log in your next reply.
If you haven't already posted then register & start a new thread in the Malware Removal section
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


























Microsoft MVP Windows-Security



"The world is what you make of it"





drohlfing

91 Posts

December 2nd, 2007 23:00

Okay, ran the ccleaner and here is the kaspersky log:
 
-------------------------------------------------------------------------------
 KASPERSKY ONLINE SCANNER REPORT
 Sunday, December 02, 2007 7:01:21 PM
 Operating System: Microsoft Windows 2000 Professional, Service Pack 4 (Build 2195)
 Kaspersky Online Scanner version: 5.0.98.0
 Kaspersky Anti-Virus database last update:  3/12/2007
 Kaspersky Anti-Virus database records: 470539
-------------------------------------------------------------------------------
Scan Settings:
 Scan using the following antivirus database: extended
 Scan Archives: true
 Scan Mail Bases: true
Scan Target - My Computer:
 A:\
 C:\
 D:\
 E:\
Scan Statistics:
 Total number of scanned objects: 61057
 Number of viruses found: 14
 Number of infected objects: 33
 Number of suspicious objects: 0
 Duration of the scan process: 01:43:42
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users.WINNT\Application Data\McAfee\SpamKiller\Logs\Filtering.log Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Application Data\Aim\phwoiteo\rawrrdinox33\cert8.db Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Application Data\Aim\phwoiteo\rawrrdinox33\key3.db Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Local Settings\History\History.IE5\MSHist012007120220071203\index.dat Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Mary Cait Rohlfing\ntuser.dat.LOG Object is locked skipped
C:\My Download Files\olando.exe Infected: not-a-virus:AdWare.Win32.Comet.bc skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped
C:\Program Files\McAfee.com\Agent\Data\Logs\TaskScheduler\McTskshd002.log Object is locked skipped
C:\Program Files\McAfee.com\VSO\OASLogs\OAS.log Object is locked skipped
C:\Program Files\MusicMatch\MusicMatch Jukebox\HWUpdateMove.exe Object is locked skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\010B150A.tmp Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\165B79B5.tmp Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\16F51BA3.wmf Infected: Trojan-Downloader.Win32.Agent.acd skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\16F51BA3.zip/BlackBox.class Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\16F51BA3.zip/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\16F51BA3.zip/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\16F51BA3.zip ZIP: infected - 3 skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\16F51BA3.zip CryptFF: infected - 3 skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\1FC77293.tmp Infected: Trojan.Java.Femad skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\2AC573AF.tmp Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\315A58D5.tmp Infected: Trojan.Java.Femad skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\33AB4242.tmp Infected: Trojan.Java.Femad skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\3ACA534B.tmp Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\3ACD7D48.tmp Infected: Trojan-Downloader.Win32.Delf.ags skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\406772B0.tmp Infected: Trojan-Downloader.Win32.Delf.ags skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\568C5F26.tmp Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\5BF31678.tmp Infected: Exploit.Java.ByteVerify skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\643336AE.tmp Infected: Trojan.Java.Femad skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\6DF84CA7.0LL Infected: Trojan-Downloader.Win32.Apropo.ag skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\6DF84CA7.exe Infected: Trojan-Downloader.Win32.Apropo.ag skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\6DFB76A3.0XE Infected: Trojan-Downloader.Win32.PurityScan.as skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\6DFE20A0.0LL Infected: Trojan.Win32.Crypt.t skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\6DFE20A0.0XE Infected: Trojan.Win32.Small.cy skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\6DFE20A0.exe Infected: not-a-virus:Downloader.Win32.WinFixer.c skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\7B5C62EC.tmp Infected: Trojan.Java.Femad skipped
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\7C521134.tmp Infected: Trojan.Java.Femad skipped
C:\Program Files\TightVNC\VNCHooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped
C:\Program Files\TightVNC\WinVNC.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.h skipped
C:\WINNT\CSC\00000001 Object is locked skipped
C:\WINNT\Debug\ipsecpa.log Object is locked skipped
C:\WINNT\Debug\oakley.log Object is locked skipped
C:\WINNT\Debug\PASSWD.LOG Object is locked skipped
C:\WINNT\SchedLgU.Txt Object is locked skipped
C:\WINNT\SoftwareDistribution\EventCache\{8F7A3514-2E30-4AB9-8BD6-ED8A433B819D}.bin Object is locked skipped
C:\WINNT\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINNT\system32\config\AppEvent.Evt Object is locked skipped
C:\WINNT\system32\config\default Object is locked skipped
C:\WINNT\system32\config\default.LOG Object is locked skipped
C:\WINNT\system32\config\SAM Object is locked skipped
C:\WINNT\system32\config\SAM.LOG Object is locked skipped
C:\WINNT\system32\config\SecEvent.Evt Object is locked skipped
C:\WINNT\system32\config\SECURITY Object is locked skipped
C:\WINNT\system32\config\SECURITY.LOG Object is locked skipped
C:\WINNT\system32\config\software Object is locked skipped
C:\WINNT\system32\config\software.LOG Object is locked skipped
C:\WINNT\system32\config\SysEvent.Evt Object is locked skipped
C:\WINNT\system32\config\system Object is locked skipped
C:\WINNT\system32\config\SYSTEM.ALT Object is locked skipped
C:\WINNT\system32\Perflib_Perfdata_384.dat Object is locked skipped
C:\WINNT\WindowsUpdate.log Object is locked skipped
E:\My Music\(2) jordan pruitt read it and weep 35.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped
E:\My Music\(Better Version) jordan pruitt 47.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped
E:\My Music\Outside Looking in - Jordan Pruitt.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped
E:\My Music\outside looking jordan pruitt 22.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped
Scan process completed.

bamajim

10.4K Posts

December 3rd, 2007 12:00

drohlfing

Not much there, which is good. How much stuff did CCleaner remove?

1. Let's empty the Quarantine folder in Nortons

If you use Norton AntiVirus 2006
  • 1 Start Norton AntiVirus.
    If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet
    Security, then start that program and click Norton AntiVirus.
    2 In the left pane, click Reports.
    3 Click View Norton Quarantined and Restore.
    4 In the left pane, select the type of risk that you want to remove.
    5 In the right pane, select the files that you want to remove.
    6 Click Delete Item.
    7 When you see the message "Warning! Are you sure that you want to remove this
    item from Quarantine," click Yes.
    8 Close the Quarantine window, and then exit Norton AntiVirus.












If you use Norton AntiVirus 2005
  • 1 Start Norton AntiVirus.
    If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet
    Security, then start that program and click Norton AntiVirus.
    2 In the left pane, click Reports.
    3 Click View Quarantined Items.
    4 In the right pane, select the files that you want to remove.
    5 Click Delete Item.
    6 When you see the message "Warning! Are you sure that you want to remove this
    item from Quarantine," click Yes.
    7 Close the Quarantine window, and then exit Norton AntiVirus.











If you use Norton AntiVirus 2004/2003
  • 1 Start Norton AntiVirus.
    If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet
    Security, then start that program and click Norton AntiVirus.
    2 In the left pane, click Reports.
    3 In the right pane, click View Report to the right of Quarantined Items.
    4 In the right pane, select the files that you want to remove.
    5 Click Delete Item.
    6 When you see the message "Warning! Are you sure that you want to remove this
    item from Quarantine," click Yes.
    7 Close the Quarantine window, and then exit Norton AntiVirus.











2. Using Windows Explorer
  • (Right click on "Start," select "Explore," and you will see the "tree' of file folders in the left side of the window. Click on the "+" next to any folder name to expand its contents)

Locate and Delete the following file
  • C:\My Download Files\olando.exe

Close windows explorer ->> Reboot your PC ->> Rerun Hijackthis and post a fresh Hijackthis log





















Microsoft MVP Windows-Security



"The world is what you make of it"




drohlfing

91 Posts

December 3rd, 2007 19:00

Not sure how much CCleaner removed. Is there a log file to review?

Deleted old Norton quarantine files, and one Download file.

Here is the latest HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 3:30:59 PM, on 12/3/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\RunDll32.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Common Files\AOL\1134333187\ee\AOLSoftware.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\program files\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Resume copy] copyfstq.exe /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134333187\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader2.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134251091823
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\TightVNC\WinVNC.exe" -service (file missing)

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