Hi blurface, We need to make you aware that many, many logs are being posted. Because we are few, all volunteers with families and real jobs, who do not work for Dell, we will have to ask you to be patient. We work the logs in the order they come in, One of the experts (trained at SpywareInfo & Tom Coyote) will assist with your log as soon as possible. They may ask for a fresh log as rebooting can mutate the newest infections. I strongly suggest you review our new "Pinned" post, many of your questions will be answered, and you might get the jump on us. That thread is here:
Thanks...pskelley In training Tom Coyote Forum & SpywareInfo.com Expert Malware Responder Dell Forum
The following trained DellForum experts feel that too many helpers in one thread, or help from inexperienced users may increase the chance of software accidents. The following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with malware like viruses, worms, adware, scumware, foistware and crudware in general. They are also the only experts specifically trained to analyze and advise on Hijackthis logs:
Texruss, ChrisRLG, Baskar1234, Grinler, pskelley, SpotCheckBilly, and cghost.
Also...these longtime self-trained DellForum experts have proven to me time and again their advice is excellent for malware questions in general, Windows operations, and many specific items in Hijackthis logs:
pskelley
933 Posts
0
July 19th, 2004 02:00
Hi blurface, We need to make you aware that many, many logs are being posted. Because we are few, all volunteers with families and real jobs, who do not work for Dell, we will have to ask you to be patient. We work the logs in the order they come in, One of the experts (trained at SpywareInfo & Tom Coyote) will assist with your log as soon as possible. They may ask for a fresh log as rebooting can mutate the newest infections.
I strongly suggest you review our new "Pinned" post, many of your questions will be answered, and you might get the jump on us. That thread is here:
http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=19204
Thanks...pskelley
In training Tom Coyote Forum
& SpywareInfo.com
Expert Malware Responder Dell Forum
The following trained DellForum experts feel that too many helpers in one thread, or help from inexperienced users may increase the chance of software accidents. The following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with malware like viruses, worms, adware, scumware, foistware and crudware in general. They are also the only experts specifically trained to analyze and advise on Hijackthis logs:
Texruss, ChrisRLG, Baskar1234, Grinler, pskelley, SpotCheckBilly, and cghost.
Also...these longtime self-trained DellForum experts have proven to me time and again their advice is excellent for malware questions in general, Windows operations, and many specific items in Hijackthis logs:
jimw, ddeerrff, msgale and redwolf_98.