Norton Internet Security 2006

Howdy
Welcome to the done wrong by Nortons club.
I now run Zonealarms security suite, whos antivirus is by Computer Assoc.
I am really happy with it.
Much faster boot & shut down times, no NAV does not support the repair feature,
no conflict with Word, etc etc
Getting rid of Norton can be a hassle, if you have trouble getting rid of it
there are several tools on Symantec's site to clear all of it off
If you need them, & can't find them, post back & I will find the link for them
Bob

Thanks, I'll check into it.  I know someone I work that really likes Zonealarm also.  I have had problems with Word locking up.  Could this be due to NIS scanning too.  Of course, Outlook 2003 uses Word as it's editor and would in turn lock up Outlook, which would then require a repair on Outlook to make it work again.  This was happening almost weekly.  I finally went into Outlook and set it to not use Word as it's default editor, which fixed the Outllok problem, but of course Word still locks up when I use it every so often.

Currently parental control is turned off.  I currently have e-mail scanning turned completely off because it is locking up while retrieving e-mail.  I have been extremely happy with all the past versions of NIS, but it would seem this version is nothing but junk.  Something had been locking up Word, and with Outlook 2003 using Word as it's editor then Outlook would not work either.  So I changed the editor to something more basic.  I've been told this problem with Word could also be due to NIS, which does a virus scan on Word as it opens files. 

Boy do I know what you mean.  I wouldn't bore you with all the days (& nights) I've spent trying to make my computer work after downloading & installing Norton 2006.  I must have run out of ink printing all the endless pages of instructions trying to make it work.  I finally decided to try installing it from the CD which I haven't gotten up my nerve to try yet. 

I have to now because I'm finally going to try high speed internet through my cable company.  I didn't realize you had to uninstall your prior version of NIS?  Somewhere in all those papers are instructions for uninstalling the version I downloaded so I guess the process would be the same?  Then I think there's instructions for how to install in a tedious way.  I sure hope it works.

I would welcome any tips or suggestions.  I too have a Dell Dimension 4600 w/Windows XP & the Norton 2004 came with it.  I had Norton prior on another computer & never had any problems.  I wish when I called Customer Service I had asked for my money back because I'd try ZoneAlarm.  I had to get on with life &  haven't found a block of time to concentrate on all this so I'm not sure if too much time has passed since I got the CD to get my money back now.

Thanks,

Caseysoo

Had the same uninstall problem when undating from NIS 2005-2006. Which was a bit of a waste of time because they only look different, from what ive heard its the same underneath. Then my adblocker stopped working, which is one of the things I really like about the suite, couldn't be bothered to trawl through the forums - you try putting adblocker in a search !! So uninstalled, and reinstalled, and it seems to be fine.

Thing is I had to increase my Ram, because after installing NIS2006 my Dell started using virtual memory, so if you've got less than 512MB you're in trouble if you use alot of apps.

Kaspersky do an internet suite, heard good reports about it, but is on the large side - as suites tend to be.

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fogleg wrote:
Had the same uninstall problem when undating from NIS 2005-2006. Which was a bit of a waste of time because they only look different, from what ive heard its the same underneath.

That's interesting.  Total havoc just for looks.

So uninstalled, and reinstalled, and it seems to be fine.

That's good, but you have to wonder why.  Did you do anything any different when you reinstalled?  I had so many contacts with their email support--too bad they just couldn't get real after the 3rd one & just say rather than putting you through the rest of the 99 million--"try this, then try that's" & said "You know, we've had a lot of others with the same problem & we've come out with a patch" or something.

Thing is I had to increase my Ram, because after installing NIS2006 my Dell started using virtual memory, so if you've got less than 512MB you're in trouble if you use alot of apps.

Probably because of making it look nice, it uses more.
Kaspersky do an internet suite, heard good reports about it, but is on the large side - as suites tend to be.

 Never heard of it.  What do you know about Zone Alarm or any of the others? 

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Regarding the uninstall, I had to go through a set on instructions produced by symantec, which I found on their website- the exact instructions escape me now. However it took me several hours to sort out!! Bit of a nightmare - but a learning process at the same time.

Think you're right about the looks, also a huge package because it's a suite and does nearly everything.

With regard to the 'quality' of security software, the following link is to page on a site which tests security software:

http://www.virus.gr/english/fullxml/default.asp?id=72&mnu=72

I would say that you should take these results with a pinch of salt, and google for results from other security evaluation sites.

it is an unfair test in some ways, for example trojan hunter is a dedicated to trojans, but gives a fair idea as to the performance of suites. I have used avast and AVG before, and never been infected, but I use anti-virus, anti-spyware, and anti-malware software.

Thanks for all the info!  I'm going to tackle the great un-install this weekend. 

Another thing that happened in this Norton mess was something happened to my DVD drive.  I used to be able to backup my Quicken to it just the same as if it were a floppy.  I could write, delete, etc.  Now it will only let me write but it won't write over anything either, it just keeps adding to the disk.  It won't let me delete either. Has this happened to you or anyone else?

It's probably wishful thinking, but I hope once I un-install, it will go back to the way it was before.

Found this tool from Symantec, and it sounds very similar to the one I used. Here is the link:

Symantec Tool

Hope it works for you.

Be aware this tool is for specific NIS suites, as indicated on top of Symantec page, and you must use IE as it uses Active X controls.

Message Edited by fogleg on 04-08-200605:29 AM

Thanks, that saves a lot of time.  Boy, Norton sure doesn't play well with others :robotsad: