Pc-cillin

Question

Hi guys, I just purchased my notebook and also bought PC-cillin. Well apparently it was already on my laptop and I did not know this. I thought I had to download it because I saw the disk. So when I downloaded the software it completely uninstalled the PC-cillin that was already on there or so I think it did. And when I tried to re-install it with the same disk it wouldn't let me. It only goes so far in the process and then tells me I need to insert disk 1. I didn't receive a disk one nor any directions on how to download this internet security disk. Does anyone know what I may have done wrong? I just can't believe I'd receive a disk to uninstall something. Is that what PC-cillin does?

Tanya G · Answer

To add to this I don't have the internet yet. Is this possibly why I it's not working?

bytzeme · Answer

You have to be connected to the Internet for it to finish installing and updating. I'd un-install (Add/Remove programs), go to Trend Micro.com-Support and redownload the current version from their site. As long as you purchased the program, they'll let you download it. Or, just try to re-install from the disc. Either way, you have a conflict with 2 versions of the same system trying to overlap. BTW, PC-Cillin 2006 is an excellent all around security suite. I've used them all and never had a bit of problems with TrendMicro. Plus it's effective and not a resource hog like Norton.

Tanya G · Answer

Thanks so much for replying back. I went ahead and recovered my system. I just purchased it on the 21st so I didn't risk losing much. The old is back on there now and tells me that it's outdated. I just panicked I didn't read that message before I downloaded the new version and it scared me when things were deleted. I'll install the new cd once I get the internet. Thanks again! Message Edited by Tanya G on 02-27-2006 07:29 AM

Virus & Spyware

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