10.4K Posts

September 21st, 2007 13:00

Kansas City Milkman

Please download VundoFix.exe to your desktop.

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

CastleCops Instructor

MRU Graduate

"The world is what you make of it"

September 21st, 2007 16:00

Hi Thanks for the reply
 
Have run the vundo removal utility and the vundofix.txt and new hijackthis log are posted below. Nortons is now showing a new message as follows:
 
Object name: C:\Documents and settings\Nick\Local Settings\Temporary Internet Files\Content.IE5\JYOBVPOT\\valera[1]
 
Virus name: Downloader
 
Action Taken: Unable to repair this file
 
vundo.txt
 
VundoFix V6.5.8
Checking Java version...
Sun Java not detected
Scan started at 17:49:59 21/09/2007
Listing files found while scanning....
C:\windows\system32\dllcache\ipsec6.exe
Beginning removal...
 Attempting to delete C:\windows\system32\dllcache\ipsec6.exe
C:\windows\system32\dllcache\ipsec6.exe Has been deleted!
Performing Repairs to the registry.
Done!
 
Hijackthis log
 
Logfile of HijackThis v1.99.1
Scan saved at 18:02:12, on 21/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Multimedia keyboard utility\1.3\KbdAp32A.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Nick\My Documents\Hikackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Multimedia keyboard utility\1.3\MMKEYBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\kbpnhlvs.dll",sitypnow
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Personal Firewall Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 
Thanks very much

10.4K Posts

September 21st, 2007 17:00

Kansas City Milkman

You are most welcome.

1. Please download ATF Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

This will remove all files from the items that are checked so if you have some cookies you'd like to save. please move them to a different directory first.

2.
We are going to run Vundofix again, but alter the instructions slightly
Run VundoFix again
  • At the Main window Rt Click in the Open Box and Select Add Files
  • A second window will open
  • Copy and paste the following into the blank boxes, one file path in each blank box.Select Close window, then
    At the Main window Rt Click in the Open Box and Select Add Files Again

    • C:\WINDOWS\system32\kbpnhlvs.dll

    Select Add Files ->> Repeat untill they are all loaded Then Close Window
  • Click the Remove Vundo button. Do not click the Scan for Vundo Button
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.

In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot

3.
Rerun Hiajckthis (scan only) and place a check beside the following entry
  • O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\kbpnhlvs.dll",sitypnow

Close all other open windows except Hijackthis and Select " Fix checked"

Close Hijackthis ->> Reboot your PC ->> Rerun Hijackthis and post a fresh Hijackthis log

CastleCops Instructor

MRU Graduate


"The world is what you make of it"

September 21st, 2007 19:00

Hi
 
Have run ATF cleaner with no problems, but which files do I add to vundofix? Have added the one you suggest ( C:\WINDOWS\system32\kbpnhlvs.dll), but when I click remove l  get a message saying there are no files to remove?!
 
What am I doing wrong?
 
Thanks

10.4K Posts

September 23rd, 2007 15:00

Kansas City Milkman

It may be an empty entry. Let's do this

Please download Combofix and save to your desktop:
  • Note: It is important that it is saved directly to your desktop
    Close any open browsers.
    Double click on combofix.exe and follow the prompts.
    When it's finished it will produce a log.
    Post the contents of the C:\ComboFix.txt into your next reply.
    Note: Do not mouseclick combofix's window whilst it's running.
    That may cause the program to freeze/hang.

CastleCops Instructor

MRU Graduate


"The world is what you make of it"

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