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1557
April 1st, 2009 16:00
POP UP TROJAN
Keep getting the following pop up when I try to go to many sites such as Itunes Music Store, Youtube, and other secured sites: there is a large "i" inside a blue circle on the top left and the text to the right reads: This program cannot display the webpage Most likely causes: You are not connected to the Internet. The website is encountering problems. There might be a typing error in the address. What you can try: Check your Internet connection. Try visiting another website to make sure you are connected. Retype the address. Go back to the previous page. The pop-up displays directly in the center of my monitor Please help. I have run MBAM and cleared out seven corrupt files but the problem still exists!
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Bugbatter
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20.5K Posts
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April 1st, 2009 17:00
Download and scan with Super Anti-Spyware Free for Home Users. It is available HERE:
*Double-click SUPERAntiSypware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
* Under "Configuration and Preferences", click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen.
* Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan.
* Click "Next" to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes".
If that does not fix the problem, it might be good to post a log for review on the Malware Removal Forum.
Be sure to read instructions at the top of the forum.
squashead
11 Posts
0
April 2nd, 2009 00:00