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January 6th, 2011 13:00

Possible Keylogger

Hello,

I've become concerned about the possibility of a keylogger active on my system, and would like help determining if one is active or not. I have attempted scans both with Kaspersky 2011 and Spybot S&D and found no results. I have attached my HijackThis log below.

Thanks,

AngryKuma

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:48:21 PM, on 1/6/2011
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16700)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\AlienRespawn\Components\Scheduler\STService.exe
C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Bigfoot Networks\Xeno Suite\XenoTray.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Users\David\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files (x86)\CyberLink\Shared Files\brs.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Alienware\Command Center\AlienFXHook32Mngr.exe
C:\Program Files\Alienware\Command Center\AlienFusionController.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Delicious Add-on for Internet Explorer\DeliciousManager.exe
C:\Users\David\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.alienware.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\ievkbd.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: CDelHotkeys Object - {78875F5C-A685-4405-8DC5-D48DC65452B0} - C:\Program Files (x86)\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Delicious Toolbar - {61D1C847-DF80-423A-8C6D-DC03B97E6EBE} - C:\Program Files (x86)\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "c:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [BDRegion] c:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe"
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files (x86)\AlienRespawn\Components\Scheduler\Launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Steam] "c:\program files (x86)\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Google Update] "C:\Users\David\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
O4 - Global Startup: Bigfoot Killer Network Manager.lnk = C:\Program Files\Bigfoot Networks\Killer Network Manager\KillerNetManager.exe
O4 - Global Startup: Xeno Tray.lnk = ?
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: Delicious - {2C887991-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files (x86)\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: Bookmarks - {2C887992-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files (x86)\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: Tag - {2C887993-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files (x86)\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofiler/DellSystemLite.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{2F207FCE-8150-4968-BAC1-752525493D71}: NameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{2F207FCE-8150-4968-BAC1-752525493D71}: NameServer = 192.168.1.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{2F207FCE-8150-4968-BAC1-752525493D71}: NameServer = 192.168.1.1
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Alienware Fusion Service (AlienFusionService) - Alienware - C:\Program Files\Alienware\Command Center\AlienFusionService.exe
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe
O23 - Service: Bigfoot Networks Killer Service - Unknown owner - C:\Program Files\Bigfoot Networks\Killer Network Manager\BFNService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameDetect - Unknown owner - C:\Program Files (x86)\Bigfoot Networks\Xeno Suite\GameDetectService.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\AlienRespawn\sftservice.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15597 bytes

2 Intern

 • 

1.5K Posts

January 16th, 2011 01:00

Hi AngryKuma,

Welcome to Dell Community Malware Removal Forums,

Sorry for the delay in getting to you, I'm K27 and i will be reviewing your log for you.

Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.

Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.

Please DO NOT use this system for anything apart from visiting this forum and other sites I direct you too, as this will only make the cleanup process all the more diffecult.

Failure to reply in three (3) days will result in this topic being closed and I will remove it from my notifications, If you require more time then that is fine but please let me know.

Please post a fresh HJT log if you are still in need of assistance. Please also describe for me the problems that you are having that lead you to believe that there is a keylogger on the system.

Thanks.

2 Intern

 • 

1.5K Posts

January 19th, 2011 12:00

This topic is Inactive.....

The fixes in this topic were written specifically for this user, following them may cause harm to your machine and render it a brick (useless)

If you are the original poster and would like further assistance please post a fresh HJT log and details of the problems you are having.

All other user's, please read THIS page and then please start a New Topic at the top of the Malware Removal Forum by clicking the DCFnewpost.png button.

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