Possible virus not being picked up! Help

For us to have a look,,,... please download HIJACKTHIS from the link below...

http://spywareinfo.com/~merijn/files/HijackThis.exe

Then, unzip it.... run hijackthis....hit SCAN....then hit SAVE LOG.... copy and paste the log in your post....

DO NOT FIX OR REMOVE ANYTHING ANYTHING WITH HIJACKTHIS FOR MOST AOF THE ENTRIES ARE USUALLY HARMESS/ESSENTIAL

Hi everyone

Internet Explorer is attempting to connect to the web about every 15-20 minutes obviously when I am not connected. This has only started to happen about 2 to 3 weeks ago, I have not altered any settings in options and Norton, Pest Patrol, Ad-aware and Zone Alarm has not picked up anything that stops this happening!

Is there a way to find out what program is requesting access to the internet?

Thanks for any help.

Regards  Gordon Ball  UK

Logfile of HijackThis v1.97.7
Scan saved at 21:23:11, on 06/06/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Ansys Inc\Shared Files\Licensing\intel\Lmgrd.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\fppdis1.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\WINDOWS\krnpl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\System32\cidaemon.exe
C:\PROGRA~1\Ericsson\COMMUN~1\MOBILE~1\DbgOut.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Gordons\Desktop\Virus help\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {393DAC1C-CAEB-4C60-904C-E43D26302F4B} - C:\WINDOWS\ynqtgq.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v1] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\fppdis1.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [edjotobzh] C:\WINDOWS\krnpl.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~4\Office\1033\phdintl.dll/phdContext.htm
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1069586952817
O16 - DPF: {22FEC04E-6AE0-4973-A55A-5556C9FB131E} (uniInstaller.downloader) - http://portal.haswell.com/cabs/uniInstaller.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2e529727a6ef04/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2000i\AcDcToday.ocx
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/systemprofiler/PROFILER.CAB
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/Sasser/20/SassCln.CAB
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\SuperCD\IntraLaunch.CAB
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (NOXLATE) - file://C:\Program Files\AutoCAD 2000i\InstFred.ocx
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.command2.co.uk/cod_ev/cabs/cssweb.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Service Client v.3.4) - http://ccon.futuremark.com/global/msc34.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.roings.com/cabs/serialzip.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2000i\AcPreview.ocx

Message Edited by worriedman on 06-06-2004 09:43 PM

Hello ,.

Close all browser windows .Run hijackthis. Hit SCAN button .put a check mark on the following items and hit FIX CHECKED button.

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {393DAC1C-CAEB-4C60-904C-E43D26302F4B} - C:\WINDOWS\ynqtgq.dll

O4 - HKLM\..\Run: [edjotobzh] C:\WINDOWS\krnpl.exe

O9 - Extra button: @btrez.dll,-4015 (HKLM)

O16 - DPF: {22FEC04E-6AE0-4973-A55A-5556C9FB131E} (uniInstaller.downloader) - http://portal.haswell.com/cabs/uniInstaller.CAB

O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.command2.co.uk/cod_ev/cabs/cssweb.cab

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.roings.com/cabs/serialzip.cab

Reboot into safe mode ,..

Unhide all files and folders ,.

http://www.xtra.co.nz/help/0,,4155-1916458,00.html How to unhide file and folders

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039 How to boot into safe mode

delete

C:\WINDOWS\krnpl.exe -- FILE

Reboot ,,. rescan with hijackthis and post a fresh log,. Tell us if your problems are solved,.

Hi baskar1234

I have just picked up the message, I will know try your sugestions. 

Best regards Gordon

Hi baskar1234

I have tried your sugestions and for 5 days now the problem I had has not reappeared. It seems this has done the trick!

Thanks again for your help, I would not have been able to cure the problem myself, it has saved me from reinstalling windows etc.

Best regard

  Gordon

Hello Gordon,

Glad that you are not having any problems now.

But to be sure would you post a fresh Hijackthis log.