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15 Posts

3197

April 12th, 2009 17:00

Problem Browsing Websites. Redirects to "res://C:\WINDOWS\system32\shdoclc.dll/navcancl.htm"

Hello,

Recently I've been experiencing problems with browsing websites. When I go to a website, lets say for example youtube.com or yahoo.com, I keep on getting redirected to this url "res://C:\WINDOWS\system32\shdoclc.dll/navcancl.htm". This happens to random websites that I visit. What causes this problem and what should I do to fix this problem? Any help is much appreciated.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:43:48 PM, on 4/12/2009
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\lgiftpzwr\atisvc_cwnzcpub.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\lgiftpzwr\atisvc_cwnzcpub.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\PlatformDependent\ProToolbarComm.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Skyhook Wireless\Wi-Fi Service\wpsscannersvc.exe
C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
O4 - HKUS\S-1-5-19\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1233429897340
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1236475747453
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O23 - Service: atisvc_cwnzcpub - Unknown owner - C:\WINDOWS\system32\lgiftpzwr\atisvc_cwnzcpub.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Security Activity Dashboard Service - Trend Micro Inc. - C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WPS Wi-Fi Scanner Service (wpsscannersvc) - Skyhook Wireless - C:\Program Files\Skyhook Wireless\Wi-Fi Service\wpsscannersvc.exe

--
End of file - 9624 bytes

4 Apprentice

 • 

20.5K Posts

April 12th, 2009 18:00

Welcome. Thank you for using Dell Community Forums.

I am reviewing your log. In the meantime, you can help me by addressing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.

* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a list HERE.    

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.

* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

I look forward to your reply so we can begin cleaning.

Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.

 

1 Rookie

 • 

15 Posts

April 12th, 2009 19:00

I didnt get any prompt for an optional scan, but I did get the 2 logs.

 

Here is the DDS.txt :


DDS (Ver_09-03-16.01) - NTFSx86 
Run by Joseph at 20:06:11.89 on Sun 04/12/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.511.152 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)
AV: Norton Internet Security *On-access scanning enabled* (Updated)
AV: Trend Micro Internet Security Pro *On-access scanning enabled* (Updated)
FW: Norton Internet Security *disabled*
FW: Trend Micro Personal Firewall *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\lgiftpzwr\atisvc_cwnzcpub.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\lgiftpzwr\atisvc_cwnzcpub.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\PlatformDependent\ProToolbarComm.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Skyhook Wireless\Wi-Fi Service\wpsscannersvc.exe
C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\kdfmgr.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Documents and Settings\Joseph\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://cnn.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mWindow Title = Windows Internet Explorer provided by Comcast
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: WormRadar.com IESiteBlocker.NavFilter: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - AVG Safe Search
BHO: TSToolbarBHO: {43c6d902-a1c5-45c9-91f6-fd9e90337e18} - c:\program files\trend micro\trendsecure\tisprotoolbar\TSToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Trend Micro Toolbar: {ccac5586-44d7-4c43-b64a-f042461a97d2} - c:\program files\trend micro\trendsecure\tisprotoolbar\TSToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Lexmark X6100 Series] "c:\program files\lexmark x6100 series\lxbfbmgr.exe"
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [ ]
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
dRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1233429897340
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1236475747453
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
Handler: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - c:\program files\trend micro\trendsecure\tisprotoolbar\TSToolbar.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\joseph\applic~1\mozilla\firefox\profiles\9bbovppi.default\
FF - component: c:\program files\mozilla firefox\components\1268145.dll
FF - component: c:\program files\trend micro\trendsecure\tisprotoolbar\firefoxextension\components\FFTMUFEHelper.dll
FF - component: c:\program files\trend micro\trendsecure\tisprotoolbar\firefoxextension\components\FFToolbarComm.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\program files\vistacodecpack\rm\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\vistacodecpack\rm\browser\plugins\nprpjplug.dll

============= SERVICES / DRIVERS ===============

R2 atisvc_cwnzcpub;atisvc_cwnzcpub;c:\windows\system32\lgiftpzwr\atisvc_cwnzcpub.exe [2009-2-13 395966]
R2 Security Activity Dashboard Service;Security Activity Dashboard Service;c:\program files\trend micro\trendsecure\securityactivitydashboard\tmarsvc.exe [2009-3-6 181584]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2009-3-6 50192]
R2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2009-3-6 497008]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2008-8-14 36368]
R2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2009-3-6 677128]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-2-16 24652]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2008-8-14 335376]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]

=============== Created Last 30 ================

2009-03-20 13:15 256 a------- c:\windows\system32\pool.bin
2009-03-20 13:14 

 --d----- c:\docume~1\joseph\applic~1\Research In Motion
2009-03-20 13:14 256 a------- c:\documents and settings\joseph\pool.bin
2009-03-20 12:55   --d----- c:\program files\common files\Sonic Shared
2009-03-20 12:55   --d----- c:\program files\Roxio
2009-03-20 12:46   --d----- c:\program files\common files\Research In Motion
2009-03-20 12:46   --d----- c:\program files\Research In Motion
2009-03-20 12:27   --d----- c:\windows\RegisteredPackages
2009-03-20 12:25 26,496 a----r-- c:\windows\system32\drivers\RimSerial.sys
2009-03-20 12:16   --dsh--- c:\windows\ftpcache

==================== Find3M  ====================

2009-04-12 18:44 192,512 a------- c:\windows\system32\kdfvmgr.exe
2009-04-12 18:44 77,824 a------- c:\windows\system32\kdfapi.dll
2009-04-12 18:44 53,248 a------- c:\windows\system32\Kdfhok.dll
2009-04-12 18:44 387,288 a------- c:\windows\system32\kdfmgr.exe
2009-04-11 21:17 34 a------- c:\documents and settings\joseph\jagex_runescape_preferences.dat
2009-03-20 09:43 475,872 a------- c:\windows\system32\kdfinj.dll
2009-03-05 21:17 1,195,512 a------- c:\windows\system32\drivers\vsapint.sys
2009-03-05 21:17 205,328 a------- c:\windows\system32\drivers\tmxpflt.sys
2009-03-05 21:17 36,368 a------- c:\windows\system32\drivers\tmpreflt.sys
2009-03-03 18:12 80,400 a------- c:\windows\system32\drivers\tmtdi.sys
2009-03-03 04:08 335,376 a------- c:\windows\system32\drivers\TM_CFW.sys
2009-03-03 03:34 50,192 a------- c:\windows\system32\drivers\tmevtmgr.sys
2009-03-03 03:34 150,032 a------- c:\windows\system32\drivers\tmcomm.sys
2009-03-03 03:34 50,192 a------- c:\windows\system32\drivers\tmactmon.sys
2009-02-14 16:07 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-13 08:17 13,312 a------- c:\windows\system32\drivers\wpsnuio.sys
2009-01-31 13:58 71,627 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-01-31 13:31 558,142 a------- c:\windows\java\packages\NHBPFBXN.ZIP
2009-01-31 13:31 2,678 a------- c:\windows\java\packages\data\GOB35R5Z.DAT
2009-01-31 13:31 155,995 a------- c:\windows\java\packages\VDVLRHBR.ZIP
2009-01-31 13:31 2,678 a------- c:\windows\java\packages\data\N1JT3BB9.DAT
2009-01-31 13:31 2,678 a------- c:\windows\java\packages\data\O1NVL3JF.DAT
2009-01-31 13:31 2,678 a------- c:\windows\java\packages\data\N75ZX7LZ.DAT
2009-01-31 13:31 2,678 a------- c:\windows\java\packages\data\9JFDZNP7.DAT
2009-01-31 13:29 21,640 a------- c:\windows\system32\emptyregdb.dat

============= FINISH: 20:06:58.00 ===============

 

 

 

And here is the Attach.txt:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 1/31/2009 12:34:00 PM
System Uptime: 4/12/2009 6:01:10 PM (2 hours ago)

Motherboard: Dell Computer Corp. |  |      
Processor:               Intel(R) Pentium(R) 4 CPU 2.40GHz | Microprocessor | 2386/533mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 56 GiB total, 41.896 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 1/31/2009 12:36:42 PM - System Checkpoint
RP2: 1/31/2009 12:37:19 PM - Installed Ralink Wireless LAN Card
RP3: 1/31/2009 12:52:13 PM - Installed Windows XP Service Pack 3.
RP4: 1/31/2009 1:10:08 PM - Installed AVG Free 8.0
RP5: 1/31/2009 1:15:12 PM - Installed Sound Blaster Live!
RP6: 1/31/2009 1:16:54 PM - Installed Creative Diagnostics
RP7: 1/31/2009 1:17:01 PM - Installed Creative Mixer 3
RP8: 1/31/2009 1:17:06 PM - Installed Creative Restore Defaults
RP9: 1/31/2009 1:19:44 PM - Installed Google Toolbar for Internet Explorer
RP10: 1/31/2009 1:31:05 PM - Software Distribution Service 3.0
RP11: 1/31/2009 1:42:32 PM - Installed Vista Codec Package.
RP12: 1/31/2009 1:47:11 PM - Installed Microsoft Office Professional Edition 2003
RP13: 1/31/2009 1:53:57 PM - Installed Adobe Reader 9.
RP14: 1/31/2009 2:01:28 PM - Printer Driver Microsoft Office Document Image Writer Installed
RP15: 1/31/2009 2:12:59 PM - Removed Ralink Wireless LAN Card
RP16: 1/31/2009 2:56:57 PM - Removed Network Magic
RP17: 1/31/2009 4:17:50 PM - Unsigned printer driver Lexmark X6100 Series installed.
RP18: 1/31/2009 4:31:33 PM - Installed America's Army Deploy Client
RP19: 1/31/2009 4:35:41 PM - Removed America's Army Deploy Client
RP20: 2/3/2009 10:15:04 AM - System Checkpoint
RP21: 2/4/2009 7:58:24 PM - System Checkpoint
RP22: 2/5/2009 7:32:54 PM - Avg8 Update
RP23: 2/5/2009 7:55:10 PM - Avg8 Update
RP24: 2/5/2009 7:56:53 PM - Removed AVG Free 8.0
RP25: 2/5/2009 7:56:47 PM - Avg8 Update
RP26: 2/5/2009 8:03:59 PM - Removed AVG Free 8.0
RP27: 2/5/2009 8:07:48 PM - Removed AVG 8.0
RP28: 2/5/2009 8:08:33 PM - Installed AVG 8.0
RP29: 2/7/2009 3:16:22 PM - System Checkpoint
RP30: 2/8/2009 4:17:07 PM - System Checkpoint
RP31: 2/9/2009 6:03:13 PM - System Checkpoint
RP32: 2/11/2009 1:46:52 AM - System Checkpoint
RP33: 2/12/2009 2:09:44 AM - System Checkpoint
RP34: 2/12/2009 6:29:42 AM - Installed Trend Micro Internet Security
RP35: 2/13/2009 7:40:01 AM - System Checkpoint
RP36: 2/14/2009 8:17:26 AM - System Checkpoint
RP37: 2/14/2009 3:07:27 PM - Installed Java(TM) 6 Update 12
RP38: 2/15/2009 3:07:37 PM - System Checkpoint
RP39: 2/16/2009 3:41:05 PM - System Checkpoint
RP40: 2/17/2009 11:59:56 PM - System Checkpoint
RP41: 2/20/2009 12:30:30 AM - System Checkpoint
RP42: 2/21/2009 1:41:42 AM - System Checkpoint
RP43: 2/21/2009 10:47:44 AM - Installed America's Army Deploy Client
RP44: 2/21/2009 11:13:21 AM - Removed America's Army Deploy Client
RP45: 2/21/2009 11:13:59 AM - Removed America's Army Deploy Client
RP46: 2/21/2009 11:16:27 AM - Installed America's Army Deploy Client
RP47: 2/21/2009 2:19:05 PM - Before System Tuner Take Action
RP48: 2/22/2009 11:02:05 PM - System Checkpoint
RP49: 2/23/2009 9:04:56 PM - Removed Trend Micro Internet Security
RP50: 2/23/2009 9:10:06 PM - Removed America's Army Deploy Client
RP51: 2/23/2009 9:31:59 PM - Installed Windows NLSDownlevelMapping.
RP52: 2/23/2009 9:32:31 PM - Installed Windows IDNMitigationAPIs.
RP53: 2/23/2009 9:33:56 PM - Installed Windows Internet Explorer 7.
RP54: 2/24/2009 11:54:11 PM - System Checkpoint
RP55: 2/25/2009 7:43:26 PM - Installed Trend Micro Internet Security
RP56: 2/25/2009 8:07:22 PM - Removed Trend Micro Internet Security
RP57: 2/25/2009 9:32:28 PM -
RP58: 2/25/2009 9:33:18 PM - Shockwave Player
RP59: 2/26/2009 10:22:47 PM - Removed America's Army Deploy Client
RP60: 2/27/2009 6:58:35 AM - Removed America's Army Deploy Client
RP61: 2/27/2009 7:00:44 AM - Installed Trend Micro Internet Security
RP62: 2/27/2009 7:17:48 PM - Shockwave Player
RP63: 2/27/2009 9:46:05 PM - Before System Tuner Take Action
RP64: 2/28/2009 9:02:13 AM - Removed Trend Micro Internet Security
RP65: 3/1/2009 2:11:14 PM - System Checkpoint
RP66: 3/2/2009 3:02:23 PM - System Checkpoint
RP67: 3/3/2009 4:02:25 PM - System Checkpoint
RP68: 3/4/2009 5:01:46 PM - System Checkpoint
RP69: 3/5/2009 11:34:23 AM - Installed Trend Micro Internet Security
RP70: 3/5/2009 11:48:49 AM - Before System Tuner Take Action
RP71: 3/5/2009 12:46:20 PM - Removed Trend Micro Internet Security
RP72: 3/5/2009 9:51:15 PM - Printer Driver Lexmark X6100 Series Installed
RP73: 3/6/2009 9:46:10 AM - Installed Trend Micro Internet Security
RP74: 3/7/2009 3:14:25 PM - System Checkpoint
RP75: 3/8/2009 8:30:24 AM - Software Distribution Service 3.0
RP76: 3/9/2009 8:33:30 AM - System Checkpoint
RP77: 3/10/2009 9:26:21 PM - Software Distribution Service 3.0
RP78: 3/12/2009 12:22:50 AM - System Checkpoint
RP79: 3/12/2009 9:44:44 PM - Installed Compatibility Pack for the 2007 Office system
RP80: 3/13/2009 6:43:14 PM - Software Distribution Service 3.0
RP81: 3/16/2009 11:43:37 AM - System Checkpoint
RP82: 3/17/2009 8:36:44 PM - System Checkpoint
RP83: 3/19/2009 3:02:38 AM - System Checkpoint
RP84: 3/20/2009 3:33:22 AM - System Checkpoint
RP85: 3/20/2009 11:23:50 AM - Installed BlackBerry Desktop Software 4.5.
RP86: 3/20/2009 11:41:30 AM - Installed Roxio Media Manager
RP87: 3/20/2009 11:41:34 AM - Removed BlackBerry Desktop Software 4.5.
RP88: 3/20/2009 11:46:31 AM - Installed BlackBerry Desktop Software 4.5.
RP89: 3/20/2009 11:55:06 AM - Installed Roxio Media Manager
RP90: 3/20/2009 12:30:06 PM - Installed BlackBerry Device Software v4.5.0 for the BlackBerry 8320 smartphone.
RP91: 3/21/2009 1:50:13 PM - System Checkpoint
RP92: 3/22/2009 2:32:51 PM - System Checkpoint
RP93: 3/23/2009 4:33:47 PM - System Checkpoint
RP94: 3/24/2009 10:58:50 PM - System Checkpoint
RP95: 3/26/2009 12:12:58 AM - System Checkpoint
RP96: 3/27/2009 1:37:47 AM - System Checkpoint
RP97: 3/28/2009 2:25:25 AM - System Checkpoint
RP98: 3/29/2009 2:27:58 AM - System Checkpoint
RP99: 3/30/2009 2:37:42 AM - System Checkpoint
RP100: 3/31/2009 3:08:51 AM - System Checkpoint
RP101: 4/1/2009 6:59:27 AM - System Checkpoint
RP102: 4/2/2009 7:00:09 AM - System Checkpoint
RP103: 4/3/2009 3:59:24 PM - System Checkpoint
RP104: 4/5/2009 7:03:47 PM - System Checkpoint
RP105: 4/6/2009 8:54:26 PM - System Checkpoint
RP106: 4/8/2009 1:44:04 AM - System Checkpoint
RP107: 4/9/2009 2:49:07 AM - System Checkpoint
RP108: 4/11/2009 12:35:48 AM - System Checkpoint
RP109: 4/12/2009 1:17:54 AM - System Checkpoint
RP110: 4/12/2009 7:18:18 PM - Before System Tuner Take Action

==== Installed Programs ======================

Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1
Adobe Shockwave Player
AIM 6
AutoUpdate
BCM V.92 56K Modem
BlackBerry Desktop Software 4.5
BlackBerry Device Software v4.5.0 for the BlackBerry 8320 smartphone
Compatibility Pack for the 2007 Office system
Cross Fire En
Desktop Doctor
DivX Web Player
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Intel(R) PRO Ethernet Adapter and Software
InterActual Player
IrfanView (remove only)
Java(TM) 6 Update 12
Lexmark X6100 Series
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.8)
NVIDIA Display Driver
Roxio Media Manager
Sound Blaster Live!
System Requirements Lab
Trend Micro Internet Security Pro
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
Vista Codec Package
WebFldrs XP
Windows Internet Explorer 7
Windows Media Format Runtime
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

4/5/2009 6:28:11 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 9 service to connect.
4/5/2009 6:27:26 PM, error: DCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18).  This security permission can be modified using the Component Services administrative tool.
4/5/2009 6:25:59 PM, error: Service Control Manager [7031]  - The Print Spooler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2009 9:28:56 AM, error: Service Control Manager [7034]  - The Trend Micro Proxy Service service terminated unexpectedly.  It has done this 1 time(s).

==== End Of File ===========================

 

1 Rookie

 • 

15 Posts

April 12th, 2009 19:00

Is this what you were asking for?

1 Rookie

 • 

15 Posts

April 12th, 2009 19:00

Thanks, I appreciate your help.

* No I have not posted this in another forum. This is the first time I'm doing something like this.

* Dont think I have system restore disabled. How do I check?

* Dont have any cracked software

* I have removed Limewire which is the only P2P program that I have which I rarely use.

* This is my computer.

* I have not fixed any entries in HijackThis

 

4 Apprentice

 • 

20.5K Posts

April 12th, 2009 19:00


We need to see some additional information about what is happening in your machine.

  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool.
  • Click Yes at the prompt for Optional Scan.
  • When done, DDS will open two (2) logs
  • 1. DDS.txt
    2. Attach.txt

  • Save both reports to your desktop.
  • Copy/paste both logs to your reply on the forum.
  • Close the program window, and delete the program from your desktop.
  • Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.

4 Apprentice

 • 

20.5K Posts

April 13th, 2009 04:00

Yes, that's what I needed. Good work. :emotion-1:

Let's try scanning with MBAM. * If you are unable to download or install MBAM on your computer, see if you can use a friend's or family member's computer to download MBAM. Use the update link mentioned below to manually update. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "lookinhere.exe". Copy the installer file and the update file to a CD or flash drive. Transfer the file to the infected computer. Install the "lookinhere.exe" file, then run the update so that you will have the current definitions. After that, run a full system scan and select to have the program REMOVE whatever it finds.

  Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates,
  • manually download them from here
    and just double-click on mbam-rules.exe to install.
    Alternatively, you can update through MBAM's interface from a clean computer,
    copy the definitions (rules.ref) located in
    C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes'
    Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

On the Scanner tab:

  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top.
  • It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report into your next reply and exit MBAM.

Note:-- If MBAM encounters a file that is difficult to remove,
you may be asked to reboot your computer so it can proceed with the disinfection process.
Regardless if prompted to restart the computer or not, please do so immediately.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine.
If you're using other security programs that detect registry changes (like Spybot's Teatimer),
they may interfere with the fix or alert you after scanning with MBAM.
Please disable such programs until disinfection is complete or permit them to allow the changes.

 

**If you need to re-install MBAM but encounter issue in re-installing, try using the MBAM Cleanup Utility by downloading it from HERE

1 Rookie

 • 

15 Posts

April 13th, 2009 14:00

Here is the log from the MBAM program you told me to use:

Malwarebytes' Anti-Malware 1.36
Database version: 1977
Windows 5.1.2600 Service Pack 3, v.3264

4/13/2009 3:34:50 PM
mbam-log-2009-04-13 (15-34-50).txt

Scan type: Quick Scan
Objects scanned: 70461
Time elapsed: 5 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

It prompted me to restart the computer and i did that as well.

4 Apprentice

 • 

20.5K Posts

April 13th, 2009 15:00

Try once more. If that does not work, we'll do it another way.

All the text between these lines must be copied.

________________________________________________

 

Folder to delete:
C:\WINDOWS\system32\lgiftpzwr

 

-----------------------------------------------------------------------

 

 

 

1 Rookie

 • 

15 Posts

April 13th, 2009 15:00

I downloaded the Avenger program and pasted:

Folder to delete:
C:\WINDOWS\system32\lgiftpzwr

However, i got an message saying:

Error: Invalid script. A valid script must begin with a command directive. Aborting execution.

 

4 Apprentice

 • 

20.5K Posts

April 13th, 2009 15:00

1. Please download The Avenger by Swandog46 to your Desktop

.

  • Right click on the Avenger.zip folder and select "Extract All..."
  • Follow the prompts and extract the avenger folder to your desktop

2. Copy all the text contained in the bold text below to your Clipboard by highlighting it and pressing (Ctrl+C):
Begin copying here:


Folder to delete:
C:\WINDOWS\system32\lgiftpzwr


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, open the Avenger folder and start The Avenger program by clicking on its icon.

  • Right click on the window under Input script here:, and select Paste.
  • You can also click on this window and press (Ctrl+V) to paste the contents of the clipboard.
  • Click on Execute
  • Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Delete", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger�s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please copy/paste the content of c:\avenger.txt into your reply along with a fresh Hijackthis log .

Let me know how things are running.

1 Rookie

 • 

15 Posts

April 13th, 2009 16:00

I got the avenger program to work. I tried to execute it a few times, but with no success. Then I took a look at the avenger site and under the script tutorial, saw that the command was

Folders to delete:

instead of

Folder to delete:

So I put in

Folders to delete:

C:\WINDOWS\system32\Igiftpzwr

(replaced "Folder" with "Folders")

and then it ran successfully.

I just wanted to let you know what I did to make it work. After this i checked to see if yahoo would load (since it was one of the sites that wouldn't open up) and it successfully loaded and I tried other sites that previously wouldnt work and the problem didnt arise. Now that my problem is fixed, or seems to have been,  What do I do with the Malwarebytes Anit-Malware Program and the Avenger program and HijackThis? Should I keep them on my computer or uninstall them? Many thanks for the quick and speedy help =) let me know if you see anything wrong in the new logs that I posted below.

 

 

Here is the avenger log you requested:

//////////////////////////////////////////
  Avenger Pre-Processor log
//////////////////////////////////////////

Platform: Windows XP (build 2600, Service Pack 3, v.3264)
Mon Apr 13 16:32:57 2009

16:32:57: Error: Invalid script.  A valid script must begin with a command directive.
Aborting execution!


//////////////////////////////////////////


//////////////////////////////////////////
  Avenger Pre-Processor log
//////////////////////////////////////////

Platform: Windows XP (build 2600, Service Pack 3, v.3264)
Mon Apr 13 16:33:01 2009

16:33:01: Error: Invalid script.  A valid script must begin with a command directive.
Aborting execution!


//////////////////////////////////////////


//////////////////////////////////////////
  Avenger Pre-Processor log
//////////////////////////////////////////

Platform: Windows XP (build 2600, Service Pack 3, v.3264)
Mon Apr 13 16:33:27 2009

16:33:27: Error: Invalid script.  A valid script must begin with a command directive.
Aborting execution!


//////////////////////////////////////////


//////////////////////////////////////////
  Avenger Pre-Processor log
//////////////////////////////////////////

Platform: Windows XP (build 2600, Service Pack 3, v.3264)
Mon Apr 13 16:33:32 2009

16:33:32: Error: Invalid script.  A valid script must begin with a command directive.
Aborting execution!


//////////////////////////////////////////


//////////////////////////////////////////
  Avenger Pre-Processor log
//////////////////////////////////////////

Platform: Windows XP (build 2600, Service Pack 3, v.3264)
Mon Apr 13 16:33:38 2009

16:33:38: Error: Invalid script.  A valid script must begin with a command directive.
Aborting execution!


//////////////////////////////////////////


//////////////////////////////////////////
  Avenger Pre-Processor log
//////////////////////////////////////////

Platform: Windows XP (build 2600, Service Pack 3, v.3264)
Mon Apr 13 16:35:14 2009

16:35:14: Error: Invalid script.  A valid script must begin with a command directive.
Aborting execution!


//////////////////////////////////////////


//////////////////////////////////////////
  Avenger Pre-Processor log
//////////////////////////////////////////

Platform: Windows XP (build 2600, Service Pack 3, v.3264)
Mon Apr 13 16:35:21 2009

16:35:21: Error: Invalid script.  A valid script must begin with a command directive.
Aborting execution!


//////////////////////////////////////////


Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform:  Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Folder "C:\WINDOWS\system32\lgiftpzwr" deleted successfully.

Completed script processing.

*******************

Finished!  Terminate.

 

And here is the HijackThis log you requested:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:55:09 PM, on 4/13/2009
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Skyhook Wireless\Wi-Fi Service\wpsscannersvc.exe
C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
O4 - HKUS\S-1-5-19\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1233429897340
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1236475747453
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O23 - Service: atisvc_cwnzcpub - Unknown owner - C:\WINDOWS\system32\lgiftpzwr\atisvc_cwnzcpub.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Security Activity Dashboard Service - Trend Micro Inc. - C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WPS Wi-Fi Scanner Service (wpsscannersvc) - Skyhook Wireless - C:\Program Files\Skyhook Wireless\Wi-Fi Service\wpsscannersvc.exe

--
End of file - 9533 bytes

4 Apprentice

 • 

20.5K Posts

April 13th, 2009 16:00

I'm glad you discovered that. I guess Avenger is fussy about the singular-plural situation.  :emotion-2:

You can delete Avenger and its logs. I suggest that you keep MBAM. We may not be finished with HijackThis yet.

Please run HijackThis and place a checkmark next to the following:

O23 - Service: atisvc_cwnzcpub - Unknown owner - C:\WINDOWS\system32\lgiftpzwr\atisvc_cwnzcpub.exe (file missing)

Close all other windows and click "Fix Checked". Close HijackThis.

--------------------------------------------------------------------------

You have Viewpoint installed. Viewpoint developed a behavioral targeting product in 2006. Viewpoint is associated with a program called viewmgr.exe and the ViewPoint Media Player.

Viewpoint is bundled with AOL, AOL Instant Messenger, Adobe Atmosphere, Netscape 7, etc and sometimes not mentioned in the license agreement. Hardware manufacturers pre-install some of these applications.
ViewPoint Toolbar will redirect your search queries and also transmits non personally identifiable information back to their servers. The Viewpoint Toolbar is listed is also classified as a threat in the CounterSpy Threat Library because it hijacks your search queries and also transmits non personally identifiable information back to their servers.
Viewpoint Manager is a media player often bundled with AIM software. Viewpoint Manager is a useless add on.
Because Viewpoint's software will track your web surfing and tailor advertisements based on the web pages you are visiting, I suggest you remove the program.
** Note: Removing Viewpoint Media Player may cause the program that bundled it to not function as intended. For AOL and AIM it is needed to use their 3D icons known as Super Buddies and for customized themes, etc.
If you wish to remove Viewpoint, end process on ViewManager in Task Manager.
Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
  • Viewpoint Toolbar
  • Viewpoint Experience Technology

Then remove the Viewpoint folder in your Program Files.

Run Disk Cleanup in each user's profile: Click "Start > Programs > Accessories > System Tools > Disk Cleanup" Please make sure only the following are checked:

-- Downloaded Program Files

-- Temporary Internet Files

-- Recycle Bin

-- Temporary Files

Click "OK" and Disk Cleanup will delete those files for you.

REBOOT.

Please update your Java.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Download Java Runtime Environment (JRE) 6 Update 13.
  • Select Windows Offline Installation > SAVE it to your desktop, do not RUN it yet.
  • When the download is complete, close all browser windows and double-click on the saved file to install the update. Be patient: It may take five (5) minutes or more for the installation to complete.
  • If the installation gives you the option to install a toolbar UNCHECK the option if you don't want it .
  • Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so.
  • Please post a fresh log for final review.

    Let me know how things are running after that. If all is well, we'll flush System Restore, and you'll be in good shape.

1 Rookie

 • 

15 Posts

April 13th, 2009 17:00

Delete Avenger Program/Logs....Done

Fix  023 thingy in HijackThis.........Done

Remove Viewpoint.........................Done

Disk Cleanup..................................Done

Update Java....................................Done

Final HijackThis Log.....................Below

Everything Fixed.............................Pending LOL

 

I did everything you requested and here is the final HijackThis Log. Hopefully everything seems in order!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:05:06 PM, on 4/13/2009
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Skyhook Wireless\Wi-Fi Service\wpsscannersvc.exe
C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
O4 - HKUS\S-1-5-19\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1233429897340
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1236475747453
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Security Activity Dashboard Service - Trend Micro Inc. - C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: WPS Wi-Fi Scanner Service (wpsscannersvc) - Skyhook Wireless - C:\Program Files\Skyhook Wireless\Wi-Fi Service\wpsscannersvc.exe

--
End of file - 9239 bytes

4 Apprentice

 • 

20.5K Posts

April 13th, 2009 18:00

Good job! :emotion-1:

If everything is still running well....

Please flush the XP System Restore Points: (Using XP, you must be logged in as Administrator to do this.)

Go to Start>Run and type msconfig Press enter.

When msconfig opens, click the Launch System Restore Button.

On the next page, click the System Restore Settings Link on the left.

Check the box labeled Turn Off System Restore.

Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.

Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.

If you have installed Malwarebytes' Anti-Malware as part of your cleaning procedures, keep it updated and use it to scan every so often for malware, or upgrade to the paid version for realtime scanning and auto updating.

You can uninstall HijackThis if you want to via Add/Remove Programs or the uninstaller in the program.

The following suggestions are general prevention and are not customized for your computer. You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:


1. Visit Microsoft Update: Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS. Microsoft's widows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

2. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date.

3.You might consider installing Mozilla / Firefox.
http://www.mozilla.com/en-US/

4. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

5. Before using or purchasing any Spyware/Malware protection/removal program, always check the following Rogue/Suspect Spyware Lists. http://www.spywarewarrior.com/rogue_anti-spyware.htm http://www.malwarebytes.org/database.php

6. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/ ** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.

7. Practice Safe Surfing with with TrendProtect by Trend Micro. This is not compatible with Firefox 3.0 yet. TrendProtect is a browser plugin that assigns a safety rating to domains listed in your search engine. TrendProtect also adds a new button to your browser's toolbar area. The icon and color of the button changes to indicate whether the page currently open is safe, unsafe, trusted, or unrated, or whether it contains unwanted content. The following color codes are used by TrendProtect to indicate the safety of each site.

  • Red for Warning
  • Yellow for Use Caution
  • Green for Safe
  • Grey for Unknown

Alternatively, Web Of Trust is a similar add-on that can also be used for Internet Explorer.  It uses colored alerts to warn about risky websites that try to scam visitors, deliver malware, or send spam. There is a Web Of Trust version for Firefox as well.

 

8. You might consider installing SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
It will:
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox.
Restrict the actions of potentially unwanted sites in Internet Explorer.
Tutorial here:http://www.bleepingcomputer.com/forums/tutorial49.html
Periodically check for updates

9. Here are some helpful articles:
"How did I get infected?"
http://www.bleepingcomputer.com/forums/topic2520.html


"I'm not pulling your leg, honest"
by Sandi Hardmeier
http://www.microsoft.com/windows/IE/community/columns/pulling.mspx

Happy and Safe Surfing!

 

1 Rookie

 • 

15 Posts

April 13th, 2009 20:00

Everythings working fine. Thanks for the help!

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