problem connecting

Type in 192.168.1.254 in the url address bar and press enter.

 

Click Broadband DSL Line.

 

Click Configure Connection to your right.

 

Set Connection Type to always on if not already set.

 

Click Save and restart connection.

 

If internet does not work 5 minutes after disconnect modem and turn off computer. Plug modem back up and get it on and wait till your DSL light is solid green and your internet light is solid green then turn back on your pc and restart it again after two minutes. That usually solves the trick.

 

If you have any concern about malware or viruses try spywareblaster/spybot search and destroy and Ad-Aware 2007. All free. 

when i called bell south we already done this and it didn't help that's when he said it my computer but on my modem sometimes the internet light blinks off and on and so does ethernet light blinks i have had problems before and i thought they told me that the lights had to stay on not blink. also i went to trend and ran a free scan and it popped up and said i had a slow internet connection

Have you tried using a different modem? 

 

If you want another opinion there are some good programs listed in the top under free security software.  There are some you can donwload and install and others you can do an online scan with. 

i have trend internet security antivirus on my computer i tried to do a free scan with panda and it seems to freeze when it gets to 28% i have tried it twice and it just stops at the same place it says it has found 20 things but i can't finish to see how more it would find i had to shut down my computer and restart to be able to log  any suggestions

You could try Malwarebytes' Antimalware, and if you like it you can keep it as an on-demand scanner.  (it is not an online scanner and will be downloaded to you pc).  compatible OS include: Win 2K/03/XP/Vista  

 

Are you able to access the internet at this point from your pc, if so it may be beneficial to donwload and install Malwarebyte's Antimalware from here.  Here are directions for this.  After allowing MBAM to download to your desktop double Click mbam-setup.exe to install the application. Make sure to click on the update Malwarebyte's Anti-Malware and launch Malwarebytes' Anti-Malware, then click Finish. When the program is successfully installed choose to perform a quick.  After the scan is completed check the entries found by MBAM and click remove selected.  A log will appear and be saved in the logs tab. If MBAM has difficulty removing any infections click OK when presented with any prompts the program gives you. 

 

If you are unable to access the internet from the pc you are experiencing problems with download MBAM from the above link onto a disk (flash drive, DVD, etc).  Insert the disk into the mentioned pc, and follow the above directions. 

ok i done a quick scan and it found and removed four items should i do a full scan now it did connect without having to shutdown but it was really slow in doing so

Database version: 740

Scan type: Quick Scan
Objects scanned: 54198
Time elapsed: 11 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adware Remover (Rogue.AdwareRemover) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{52de9c19-11e4-dcc4-5fc8-b8ea9f0bfd06} (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\Creative PlayCenter 2.0 (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Common Files\Services.dll (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

What did it find?  You can post the log here if you want.  You may need to do some more cleaning depending on what it found. 

 

 

sbeetle,

 

3 of the 4 items detected by MBAM --- the ones labeled as Heuristics.Reserved.Word.Exploit -- are related to your Creative PlayCenter 2.0 .

 

while i can't guarantee this, my "gut" says they're "false-positives".

 

I suggest you [join, if necessary, and] post this log in the MBAM f/p forum and await a response from them:

http://www.malwarebytes.org/forums/index.php?showforum=42

 

ok i joined and posted my log haven't heard back yet i still can only sign on one time and then have to restart my computer to sign on again should i do a hijackthis maybe i done that about 3 or 4 years ago when my son had all kinds of stuff on here took me a while to get it cleaned up but i have had antivirus since then and havent had any problems till now my computer is about 5 or 6 yrs old now i have a dell 8450

i've added a post to yours at the MBAM forum, specifically linking them to the 3-year old HJT log you had posted here at DELL.   That log contained a related entry, and the analyst who helped you back then did not have you remove it --- and it's on that basis that I'm questioning its status now.

 

let's see what they have to say.

 

 

basically, it looks like they need to get their hands on the actual file, to analyze it futher.

 

question:   if you open MBAM, and click on the quarantine tab, is the file (services.dll) still listed there?  

[if so, leave it alone until we get some further instructions --- just tell me whether or not it's listed there]

if it is, click on the services.dll file, then click on the restore button.  

[if asked to confirm, or click on OK, then be sure to do so]

then go to the following webpage:

 

http://uploads.malwarebytes.org/

  

scroll down until you see the box before file 1, and then copy/paste the complete filename there:

C:\Program Files\Common Files\Services.dll

 

then click on the UPLOAD button.

that will send it to MBAM for analysis 

 

 

if the file is not there... by any chance, do you have the original disk from Creative that contains the program?

---

@ky331 wrote:

if it is, click on the services.dll file, then click on the restore button.  

---

Does this mean you can potentially restore deleted items? 

 

 

 

 

yes there is one file in quarrentine so i assume that is the one so i will follow the instructions and send it to them

ok i done what you said and it said when i tried to upload that either a virus scanner was blocking it or there was 0 bytes there so i went to my computer c drive program files then common files and found it and when i put the pointer over it it says 0 bytes also so does that mean nothing is there