Problem with Trojan.Start Page

Question

Norton AV detects this virus and deletes the file SP.DLL but keeps comming back when using IE. Here is the info from Hijack.  Can you help me clean this out? Thanks   Logfile of HijackThis v1.99.0 Scan saved at 3:12:06 PM, on 1/30/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\WINDOWS\system32\CTsvcCDA.EXE C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\WINDOWS\system32\Rundll32.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Digital Line Detect\DLG.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Mike\LOCALS~1\Temp\sp.dll/sp.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dll O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {E4E3A9B5-EAB4-4159-80EB-0CFD4B415757} - C:\WINDOWS\system32\ldhlna.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [UpdateManager] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [DVDLauncher] 'C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe' O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /background O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startup O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin
pjpi142_06.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin
pjpi142_06.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O18 - Filter: text/html - {62FEE75A-81A0-40FC-9B2E-AF4C80FAB602} - C:\WINDOWS\system32\ldhlna.dll O18 - Filter: text/plain - {62FEE75A-81A0-40FC-9B2E-AF4C80FAB602} - C:\WINDOWS\system32\ldhlna.dll O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Midnight Star · Answer

Flakjacket,

Let's see what we can do...

Go to www.trendmicro.com, and then:

1. Click " Free Online Scan".
2. Click " Scan now, it's free".

It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:

1. Select all available drives.
2. Check(tick) " Auto Clean".
3. Click " Scan".

When it completes, post back the full filename of any files that cannot be cleaned or deleted.

Download, unzip to your desktop About:Buster and run it, then:

1. Click " Update".
2. Click " Check For Update"

( If no new version is available, skip to step #4.)

3. Click " Download Update", and wait for it to be installed.
4. Click " Start".

( Wait for the initial ADS scan to complete.)

5. Click "Yes", to shutdown any IE session currently open.

( Wait for the about:blank scan to complete.)

6. Click " Ok", to scan once more.
7. Click " Yes", to shutdown any IE sessions currently open.
8. Click " Yes", to begin the second pass.

9. Click " Save log", and post this log back along with your new log.
10. Click " Exit".
11. Click " Exit".

Download, unzip to your desktop CWShredder and run it, then:

1. Click " Check For Update"

( If an update isn't available, skip to step #4.)

2. Click " Click here to Download the upate".
3. When the new version has been downloaded, click " Save".

4. Click " Fix ->"

Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u ldhlna.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing.

Run HiJackThis and click " Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Mike\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {E4E3A9B5-EAB4-4159-80EB-0CFD4B415757} - C:\WINDOWS\system32\ldhlna.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - Global Startup: Digital Line Detect.lnk = ?

O18 - Filter: text/html - {62FEE75A-81A0-40FC-9B2E-AF4C80FAB602} - C:\WINDOWS\system32\ldhlna.dll
O18 - Filter: text/plain - {62FEE75A-81A0-40FC-9B2E-AF4C80FAB602} - C:\WINDOWS\system32\ldhlna.dll

Now, with all windows closed except HiJackThis, click " Fix checked".

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...

C:\DOCUME~1\Mike\LOCALS~1\Temp\sp.dll
C:\WINDOWS\system32\ldhlna.dll

Post back a new log.

-

Mike.

Flakjacket · Answer

Ok, that seems to have fixed it.  No problems with the trendmicro scan.  Here is the report from About:Buster and HiJackThis Thanks Midnight Scanned at: 5:24:40 PM   on: 1/31/2005 -- Scan 1 ---------------------------About:Buster Version 4.0Reference List : 23 No ADS found on systemAttempted Clean Of Temp folder.Pages Reset... Done! -- Scan 2 ---------------------------About:Buster Version 4.0Reference List : 23 No ADS found on systemAttempted Clean Of Temp folder.Pages Reset... Done! Logfile of HijackThis v1.99.0Scan saved at 7:14:02 PM, on 1/31/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exeC:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exeC:\WINDOWS\system32\MsPMSPSv.exeC:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Sonic\Update Manager\sgtray.exeC:\Program Files\Java\j2re1.4.2_06\bin\jusched.exeC:\Program Files\Real\RealPlayer\RealPlay.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\WINDOWS\system32\Rundll32.exeC:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exeC:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exeC:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exeC:\WINDOWS\system32\hkcmd.exeC:\Program Files\CyberLink\PowerDVD\DVDLauncher.exeC:\WINDOWS\system32\dla	fswctrl.exeC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exeC:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Dell Support\DSAgnt.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywayR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dell.myway.com/R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dllO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dllO2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dllO2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dllO3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dllO3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dllO4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exeO4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXEO4 - HKLM\..\Run: [UpdateManager] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /rO4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exeO4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYERO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe'O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17HelperO4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exeO4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeO4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exeO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [DVDLauncher] 'C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe'O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exeO4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exeO4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /rO4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe'O4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /backgroundO4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startupO4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXEO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin
pjpi142_06.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin
pjpi142_06.dllO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cabO23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeO23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exeO23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exeO23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeO23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXEO23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exeO23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exeO23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exeO23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exeO23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeO23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Midnight Star · Answer

Flakjacket, Congratulations! Your log looks clean - good work! If everything is running ok, let's do some cleanup... 1.  Run 'Disk Cleanup' and allow it to remove everything it finds. 2.  If you've downloaded MicroWorld AV, run it again, then click 'Clear Log' and exit the program. 3.  Go to www.trendmicro.com and click 'Free Online Scan', then 'Scan now, it's free!'. When it's downloaded, select all available drives, then check(tick) 'Auto clean', then click 'Scan'. 4.  Run AdAware SE Personal and 'perform a full system scan', then Spybot S&D, and 'Check for Problems'. Let them both remove the residual 'problems' left that HiJackThis couldn't fix. 5.  Disable, then re-enable system restore; with a reboot in-between. Then immediately create a new system point manually.  If your having any more problems, post back. - Happy surfing, Mike.

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