Question About Trendmicro

Question

I used this to scan the computer for virus'. I came up with some results but it did not give any options of what to do with them.  With Mcafee you are able to go back and see what it finds, Can you do the same with Trend Micro? Or do I have to run the scan again?

christin814 · Answer

Thanks I will do that.   Another question..   When I did the scan the first time, I noticed after it was completed that I need to run the trend micro on internet explorer. Well I was using a different browser and did not see any options to clear those virus'     Could this be why I didnt get an option to delete these? It came up with 4 infected files and no more information on how to clear them.

zbestwun2001 · Answer

could be. Message Edited by zbestwun2001 on 01-01-2005 10:04 AM

christin814 · Answer

thanks jim. i have tried to use trendmicro on internet explorer but since i have already used it on my other browser (the browser that came with my online service-if this info helps )  it says it cannot be accessed. any ideas? thanks again

zbestwun2001 · Answer

Yes, and this time follow their directions, on their page, and all will be well.

jwatt · Answer

christin814, According to TrendMicro's ' Frequently Asked Questions', HouseCall requires ActiveX in order to function, and that requires Internet Explorer. Jim

jwatt · Answer

christin814, Sorry - I have no idea. Everything I know about HouseCall comes from their FAQ! Jim

christin814 · Answer

another wierd question... will mcafee still run virus scan if i use trend micro

christin814 · Answer

thanks.. when i tried to open it in internet explorer it says it is already running. so i assumed it would be because i already used it with the other browser. Thanks for finding that out for me jim

any one else know? somehow i need it off the other browser

Edited 5:09 pm

It looks like it is working now thanks! Do you have to be online to use it? Wierd Question I know

A friend of mine says housecall installs its own adware/spy ware into your computer. is this true? can we block it?

Message Edited by christin814 on 12-31-2004 04:10 PM

Message Edited by christin814 on 12-31-2004 04:11 PM

Midnight Star · Answer

I recommend that to everyone whom i've helped and it seems to be doing an excellent job. No adware or spyware that i'm aware of is involved.

Mike.

Message Edited by Midnight Star on 01-01-2005 01:02 PM

zbestwun2001 · Answer

Sorry Mike Can't tell you. CIA secret.

Midnight Star · Answer

Steve, I just noticed that in your sig, how did you do that? That is so cooool! Mike.

Midnight Star · Answer

JimW, Hang on, let me fix that... Mike.

jwatt · Answer

(edit) Prior contents removed. I'm sorry, Mike, I misunderstood your message. Jim Message Edited by jimw on 01-01-2005 03:01 PM

Midnight Star · Answer

JimW, Goodness no, that wasn't referring to you! Mike.

christin814 · Answer

I guess trend didnt solve the issue. i give up :smileysad:

Virus & Spyware

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