received error message 'kernels64.exe cannot be found' ???

Question

I ran SpyBot Search and Destroy ... now am getting an error message when I log on to Windows that kernels64.exe cannot be found. Read that I should run HJT - the log file is listed below ... any help on fixing this problem would be appreciated!!

Logfile of HijackThis v1.99.1
Scan saved at 11:18:47 AM, on 1/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\WLTRAY.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\John\Desktop\hijackthis_sfx.exe
C:\Program Files\HijackThis\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\kernels64.exe
F3 - REG:win.ini: run=C:\WINDOWS\inet20001\winlogon.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\System32\WLTRAY
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\System32\ZCfgSvc.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup161.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing)
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O21 - SSODL: doGcIME - {A0B9288C-0A13-8226-F83C-5AD899F29718} - C:\WINDOWS\system32\ckucd.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Chik · Answer

Hello ah425-

You may want to print out or make a copy of these instructions before starting, because you will not be able to connect to the internet during most of this fix.

The protective software you have running on your system may be interfering with HijackThis! Follow these instructions to disable it.

Microsoft AntiSpyware (MSAS) Real-Time Protection

Please launch Microsoft AntiSpyware.
Click on "Options" and then "Settings"
Click on "Real Time Protection" and uncheck the box next to "Enable the Microsoft AntiSpyware Security Agents on startup (recommended)."
Also uncheck the box next to "Enable real-time spyware threat protection (recommended)"
Please reboot the computer.

When we are completely done with our fixes, you can re-enable these items by placing checks next to both items.

Please download smitRem.exe http://noahdfear.geekstogo.com/click%20counter/click.php?id=1 and save it to your desktop. DO NOT run a scan yet.

Right click on the file and extract it to its own folder on the desktop.

Please download, install, and update the free version of Ewido Security Suite http://www.ewido.net/en/download/:

   1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
   2. When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
   3. From the main Ewido screen, click on update in the left menu, then click the Start update button.
   4. After the update finishes, the status bar at the bottom will display "Update successful"
   5. Exit Ewido. DO NOT run a scan yet.

If you do not already have Ad-Aware SE 1.06 installed, follow these download and setup instructions. Also check for updates:
Ad-Aware SE Setup http://rstones12.geekstogo.com/adawareSE_setup.htm
Again, do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
Restart your PC and when you get the first Windows XP screen with the bar running across, start pressing the F8 key as if your life depended on it, from the menu select the option to enter Safe Mode.

Now scan with HijackThis and place a checkmark next to each of the following items:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\kernels64.exe
F3 - REG:win.ini: run=C:\WINDOWS\inet20001\winlogon.exe

Click the fix button.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Your desktop and icons will disappear and then reappear again --- this is normal.
Wait for the tool to complete and Disk Cleanup to finish --- this may take a while; please be patient.

Next, run Ad-aware and perform a full scan. Remove everything found.

Now open Ewido Security Suite

    * Click on Scanner
    * Make sure the following boxes are checked before scanning:
          o Binder
          o Crypter
          o Archives
    * Click on Start Scan
    * Let the program scan the machine

While the scan is in progress you will be prompted to clean files, click OK
Once the scan has completed, there will be a button located on the bottom of the screen named Save report

    * Click Save Report
    * Save the report to your desktop
    * Close Ewido

Next go to Start -> Control Panel, click Display -> Desktop -> Customize Desktop -> Website -> Uncheck "Security Info" if present.

Open Windows Explorer and delete this folder if present.
C:\WINDOWS\inet20001\

Restart your computer perform an onlinescan with panda: (please use this scanner instead of any other scanner!)
Panda Online http://www.pandasoftware.com/products/activescan.htm

- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files us is detected, click the See Report button, then Save Report and save it to a convenient location.

Finally, restart your computer once more, and post a new HijackThis log as well as the log from the Ewido scan

-chik

ah425 · Answer

chik -i ran through your list of items ... here are my HijackThis and Ewido scan logs: Logfile of HijackThis v1.99.1Scan saved at 4:58:47 PM, on 1/12/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\S24EvMon.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\ewido anti-malware\ewidoctrl.exeC:\WINDOWS\system32\HPZipm12.exeC:\WINDOWS\System32\RegSrvc.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\ZCfgSvc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\userinit.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\1XConfig.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\WINDOWS\BCMSMMSG.exeC:\WINDOWS\System32\WLTRAY.exeC:\Program Files\Intel\NCS\PROSet\PRONoMgr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exeC:\Program Files\Microsoft AntiSpyware\gcasServ.exeC:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exeC:\Program Files\Messenger\MSMSGS.EXEC:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exeC:\Program Files\Handspring\HOTSYNC.EXEC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Microsoft AntiSpyware\gcasDtServ.exeC:\Documents and Settings\John\Desktop\HijackThis.exeC:\WINDOWS\System32\svchost.exe O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dllO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dllO4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeO4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exeO4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\System32\WLTRAYO4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\System32\ZCfgSvc.exeO4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exeO4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUPO4 - HKLM\..\Run: [iTunesHelper] 'C:\Program Files\iTunes\iTunesHelper.exe'O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exeO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [Adobe Photo Downloader] 'C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe'O4 - HKLM\..\Run: [gcasServ] 'C:\Program Files\Microsoft AntiSpyware\gcasServ.exe'O4 - HKLM\..\Run: [ymetray] 'C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe'O4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\MSMSGS.EXE' /backgroundO4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXEO4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exeO8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.htmlO8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.htmlO8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.htmlO8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.htmlO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.htmlO8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.htmlO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exeO16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cabO16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cabO16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cabO16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cabO16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cabO16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup161.cabO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - 'C:\PROGRA~1\MSNMES~1\msgrapp.dll' (file missing)O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing)O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dllO21 - SSODL: doGcIME - {A0B9288C-0A13-8226-F83C-5AD899F29718} - C:\WINDOWS\system32\ckucd.dll (file missing)O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exeO23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeO23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeO23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exeO23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exeO23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exeO23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\WINDOWS\System32\S24EvMon.exeO23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe --------------------------------------------------------- ewido anti-malware - Scan report---------------------------------------------------------  + Created on:   3:29:56 PM, 1/12/2006 + Report-Checksum:  6EE526C4  + Scan result:  HKU\S-1-5-21-861567501-436374069-1343024091-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5321E378-FFAD-4999-8C62-03CA8155F0B3} -> Spyware.CoolWebSearch : Cleaned with backup C:\Documents and Settings\John\Cookies\john@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup C:\Documents and Settings\John\Cookies\john@msnportal.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup C:\Documents and Settings\John\Cookies\john@www.burstbeacon[1].txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup C:\Program Files\Microsoft AntiSpyware\Quarantine\4661A292-5EDE-48DF-A2C7-8D9205\3800192E-C7DC-4437-AE7E-9FB12D -> Spyware.Ihbo : Cleaned with backup C:\WINDOWS\inet20001\mm4.exe -> Logger.Agent.ig : Cleaned with backup C:\WINDOWS\inet20001\mm4.exe.bak -> Logger.Agent.ig : Cleaned with backup C:\WINDOWS\system32\ckucd.dll -> Proxy.Agent.df : Cleaned with backup C:\WINDOWS\system32\maxd64.exe -> Trojan.Dialer.ay : Cleaned with backup ::Report End     let me know what else i need to do ... the panda scan did show some items that were still infected. thanks for your help!

Chik · Answer

ah425-

Scan with HijackThis and place a checkmark next to each of the following items:

O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing)
O21 - SSODL: doGcIME - {A0B9288C-0A13-8226-F83C-5AD899F29718} - C:\WINDOWS\system32\ckucd.dll (file missing)

Click the fix button.

Post a new HijackThis log

If you saved the Report from Panda you can post it back here and I'll check it out for you.

-chik

Message Edited by Chik on 01-12-2006 09:14 PM

Virus & Spyware

received error message "kernels64.exe cannot be found" ???

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