Unsolved
This post is more than 5 years old
13 Posts
0
12318
July 24th, 2004 15:00
Regedit Error..Can you please help
I have been able to clean up everythiing on my computer except the following spyware error:
HKEY_LOCAL_MACHINE\software\btiein
Everything I tried to delete says "insufficient rights"
Any help would be greatly appreciated. Thank You.
0 events found
No Events found!


NJ Girl
13 Posts
0
July 24th, 2004 16:00
Here is my Hijackthis log:
Logfile of HijackThis v1.97.7
Scan saved at 1:22:37 PM, on 7/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {9A0C7456-805E-3AC0-8B10-07BD37A7ABD8} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Privacy Bar (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1083717910226
O16 - DPF: {31932A5C-9234-4377-A920-72E7DD340DB4} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
Thank You.
Texruss
2 Intern
•
3.4K Posts
0
July 24th, 2004 23:00
>HKEY_LOCAL_MACHINE\software\btiein
Btiein is a dropper from the scumbags who created Huntbar (aka Wintools).
Right click
Permissions..
Make sure you have Full Control
Apply
OK
Delete:
BTIEIN
Texruss
NJ Girl
13 Posts
0
July 25th, 2004 00:00
Texruss
2 Intern
•
3.4K Posts
0
July 25th, 2004 00:00
Does your profile have admin rights? You might also try regedit in Safe Mode.
Texruss
Texruss
2 Intern
•
3.4K Posts
0
July 25th, 2004 01:00
Control Panel/User Groups.
Texruss
NJ Girl
13 Posts
0
July 25th, 2004 01:00
NJ Girl
13 Posts
0
July 25th, 2004 12:00
Texruss
2 Intern
•
3.4K Posts
0
July 25th, 2004 13:00
http://groups.google.com/groups?q=HKEY_LOCAL_MACHINE%5Csoftware%5Cbtiein&hl=en&lr=&ie=UTF-8&selm=vr2uh08mri4i1a%40corp.supernews.com&rnum=3
Download and run these two programs (Spybot S&D and Adaware) at the link below. Use Spybot first.
Most of the Internet baddies can be killed by a one-two punch with Spybot and Adaware assuming these three factors are achieved:
1. Latest version
2. Configured correctly for running options
3. New definitions from update feature
Chris has posted an excellent tutorial by dgosling on how to run Spybot S&D and also how to enable customized deep scanning functions for Adaware. Once you set these options they will be retained for future scans by Adaware.
Follow the directions in this detailed guide for Spybot and Adaware...print out the directions in the custom scan tutorial as a reference while you set these options for the custom setup of Adaware. These custom settings will be retained for future custom scans so don't go nuts thinking you have to do this every time you run it! It may take you five minutes to set them up, but it's worth it.
http://www.cjwd.demon.co.uk/spybot-adaware.html
Please note the free Spybot 1.3 does have a slight bug...it detects some DSO exploits falsely. Hopefully an upgrade will fix this.The problem is not serious and should not deter people from using Spybot.
Reboot and check your registry for the offending entry.
Texruss
NJ Girl
13 Posts
0
July 27th, 2004 01:00
Thank You Once Again. I have followed all of your instructions and I still can't get rid of it. After Spybot and "Deep Scan" of Adware I tried to manually uninstall unfortunately none of the software Chris listed showed up.
Any other solutions would be greatly appreciated. Thanks Again.
Texruss
2 Intern
•
3.4K Posts
0
July 27th, 2004 02:00
Hmmm...I think I need a course in Registry 101 (or maybe MCSA Registry 101). *;-)
In regedit, highlight the Huntbar entry, pull down from Edit to Permissions on top menu bar. Give yourself admin rights over that value. Then delete.
HTH,
Texruss
NJ Girl
13 Posts
0
July 27th, 2004 21:00
Texruss
2 Intern
•
3.4K Posts
0
July 28th, 2004 01:00
We're not giving up:
http://www.lavahelp.com/articles/v6/04/02/0302.html
Texruss
NJ Girl
13 Posts
0
July 28th, 2004 17:00
NJ Girl
13 Posts
0
August 3rd, 2004 00:00
NJ Girl
13 Posts
0
August 3rd, 2004 00:00