remove trojan please help

Question

i am trying an online removal of a trojan virus, i tried the system restore idea, no luck, i have mcafee and that has failed this file name Trojan.Win32.Agent.akk this trojan is hijacking my browser and making some porn sites come up it attacked the google too any help would be appreciated

ky331 · Answer

Trojan.Win32.Agent.akk is the type/classification of the trojan, but you did not give us the name of the file infected by this trojan.   Download the latest version of Trend Micro's HiJackThis (HJT) [version 2.0.2]   installer   from http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe   Save it to your Desktop.   Double-click on the     HJTInstall.exe    file you just downloaded, and click on the   Install   button, to install HJT in the suggested/default folder, C:\Program Files\Trend Micro\HijackThis   ( As part of the installation, a shortcut to the HJT   program  will be placed on your Desktop, and another shortcut in your START menu [for easy-access to using HJT in the future --- you only need to run the  program  again, but not the  installer ] ).   After installation, HJT will automatically open and start running.   [If this is your   first time  running HJT, please read and accept the EULA (End-User License Agreement)]     Click on  Do a System Scan and Save a LogFile   This will automatically open NotePad   Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy   Then go to the forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:   http://forums.us.dell.com/supportforums/board?board.id=si_hijack   Be sure to include a detailed description of any problems/errors/warnings you are encountering.   Also, please indicate the steps you've already taken, if any, in terms of running anti-malware scanners or malware removal tools.  When you submit your HJT log, please make sure the box under your text which shows 'Automatically convert carriage returns to HTML line breaks' is checked, or your log may not format correctly... it should consist of separate/readable lines, not one large 'jumble'.   Hopefully, one of the HJT experts will get to it as quickly as possible.   WARNING:  HiJack This is a VERY POWERFUL tool.  While it's  completely safe  for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!!   Improper use of this tool can severely damage your system.

myitlab.net · Answer

Emergency cases, please post for help here: http://www.myitlab.net/index.php?showforum=11

Bugbatter · Answer

We can handle these problems here at DCF. There is no need to go elsewhere.

However, if you wish to visit an alternate forum, here is a list of reputable forums:
http://www.bleepingcomputer.com/forums/
http://www.castlecops.com/forums.html
http://www.geekstogo.com/forum/
http://forum.malwareremoval.com/
http://forums.spywareinfo.com/
http://forums.subratam.org/
http://forums.tomcoyote.org/
Additional forums that offer HijackThis analysis can be found at this link in the recommended sites section on the left side of the page:
http://asap.maddoktor2.com/

Virus & Spyware

remove trojan please help

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