3.9K Posts

September 1st, 2004 11:00

Mostly - If you are receiving the emails, it will not be you that is infected. To check if you are or not do the follow ing - please post at one of the website mentions at the bottom section of my reply.
-------------------------------------------------
Use these to remove Malware (Virus, Spyware and Adware).

First :-
Spybot S&D and Ad-aware using the settings and links provided
Here

Failing those solving your problems a post of a hijackthis log for the experts to advise.
HijackThis From Here
or one of these other links:-
http://www.aluriasoftware.com/tools/hijackthis.zip
http://mjc1.com/mirror/hjt/

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT. Unzip HijackThis into this folder. (See this link for graphical instructions)
Then run, scan, save log, then in notepad copy the FULL log by copy and paste as a reply to this post and an expert with HijackThis Knowldge, will have a go at giving advice. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste
Please note the list of experts names below, very few forum regulars here have had this training.

DO NOT FIX ANYTHING WITH HIJACKTHIS WITHOUT EXPERT ADVICE
, most of what it finds you need for normal MS Windows tasks.
================================
Lots of the regular posting anti-malware experts on this board have moved to pastures new for various reasons. You may find it better to find another support site to assist you.

Please go to this link and choose one of the websites on the left of the page.
Alliance of Security Analysis Professionals
As you can see they all work together in cleaning malware (Virus, Spyware and adware).

To help you choose from that list

TomCoyotes contains the anti-malware school - Classroom.
SpyWareInfo contains the anti-malware school - BootCamp.
Net-Intergration is the support site of Spybot S&D.
Lavasoft Support is the support site of Ad-aware.
Wilders Security has since stopped hijackthis log support due to the lack of experianced helpers.
Others that I would recommend Zerosrealm, Subratam.org, SpyWare BeWare and ComputerCops, but generally all those on that list will have experts to help you.
Texruss and myself are Teachers at The TomCoyote Forum.

There are still some knowledgable people left posting here at Dell, so you may still get help from them.

I wish you all the best at getting your computer clean.

860 Posts

September 2nd, 2004 16:00

Funny Chris sending poster to other sites where they get NO help at all .

http://forums.tomcoyote.org/index.php?s=da54a242028bba9469a52e1be6d3a990&showtopic=8127

Tom - I use to get good advice from texruss and you in the Dell Forum....I signed in as hockey4_mom. I have tried to post a hijackthis log in here on August 24th but got no response.......Is thsi typical when posting something in this forum?? Am I doing it right??? If not how should I post things so I can get a response

Sad....

September 2nd, 2004 17:00

I am also in the UK.

Ran Adaware- no problems

Ran Spybot- that produced same five data miners and a new one 'gofindit', quarantined these.

However still received further incoming spam email of same file size to both my email addresses. These came from addresses I have never had in my address books so it appears they were not being generated on my pc.

All the dubious incoming emails are either 24k or 41k in size without variation.

I am now moving them to their own folder without opening them. Two I have received are duplicates of emails I have previously deleted.

So its 'watch this space' to see how matters develop.

If situation deteriorates will do an HJT log.

Thanks for help

Were computer viruses identified in Revelations?

 

 

 

 

515 Posts

September 3rd, 2004 11:00

need to learn

The 41k files are definitely a virus 'Do Not Open Them'. It is not on your system but rather are being sent from an infected system where you are listed in their address book. About the only way to stop them is to contact everyone you know who would have your email address in their address book and ask them to do a current virus scan. Untill that time you should simply delete them as they arrive. They can do no harm as long as you do not open them and are merely a nuisance. Not sure about the 24k files but would suspect the same thing.

John
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