Hiya TheTripJunkie1,

I'm kevinf80 and I will be helping with any malware issues you may have with your system.

• Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
• Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
• Either print or Save to Notepad all instructions and please follow them carefully, if there's something you don't understand or that will not work please let me know and we will go through it together.
• Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.
• If you do not reply within 72 hours the thread will be closed, if you need more time let me know. Likewise if I do not respond within 48 hours feel free to PM me.
• If you have any P2P applications installed such as BitTorrent, uTorrent, Limewire etc etc, please uninstall them before we begin.
• If you are using Cracked or Illegal software your thread will be locked and all help will cease.

Please proceed as follows :-

Step 1

You have two Anitivirus programs running together, that is not good. You have Norton 360 which has an AV component and you have ESET Nod32, this is also an AV program. As Norton 360 is a full package please uninstall the other one, or if you wish to keep it; turn off "realtime protection" Whatever you choose you must have only one AV running in realtime.

Step 2

Download TFC to your desktop, from either of the following links
Link 1
Link 2

• Make sure any open work is saved. TFC will close all open application windows.
• Double-click TFC.exe to run the program.
• If prompted, click "Yes" to reboot.

TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

Step 2

Download from any of the following links and save to your Desktop:

Link 1
Link 2
Link 3

• Double click on the icon to run it. Vista and Windows 7 users right click and select Run as Administrator. Make sure all other windows are closed and to let it run uninterrupted.
• In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
• Under the Custom Scan box paste this in from between the dotted lines:
  ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
  netsvcs
  drivers32
  %SYSTEMDRIVE%\*.*
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  %systemroot%\System32\config\*.sav
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
  
  
  
  
  
  
  
  
  
  
  
  
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them in your reply

Copy and paste OTL Txt and ExtrasTxt in your reply. Also let me know if disabling one of the AV`s made any difference.

Kevin