Spyware program takes over computer

Welcome. Thank you for using Dell Community Forums.
I am reviewing your log.
In the meantime, you can help me by doing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you are using any cracked software, please remove it.
Definition of cracked software:
http://en.wikipedia.org/wiki/Software_cracking

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.
The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state.
A list of P2P's is here: http://www.castlecops.com/t204179-P2P_programs_we_ask_that_you_remove_first.html


* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures.
Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using.

** We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case.
Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

I look forward to your reply.

Please download SmitfraudFix (by S!Ri) to your Desktop.
Alternate link:
http://www.bleepingcomputer.com/files/smitfraudfix.php
Double-click Smitfraudfix.exe
Double-click Smitfraudfix.exe
Select option #1 - Search by typing 1 and press " Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool";
it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

I think my software is fine, nothing for cracked software or p2p that I can recognize. This is my computer and I have full permission to do whatever is needed even with company software on it. .  My family & I are the only users of this unit. I have not fixed anything on highjack this program.

Here is the log you requested.

SmitFraudFix v2.314

Scan done at 20:40:32.95, Wed 04/16/2008
Run from C:\Documents and Settings\dc601\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\My Book\WD Backup\uBBMonitor.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tsc.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\dc601

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\dc601\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\dc601\FAVORI~1

C:\DOCUME~1\dc601\FAVORI~1\Online Security Test.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

C:\DOCUME~1\ALLUSE~1\Desktop\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\Desktop\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\akl\ FOUND !
C:\Program Files\Video ActiveX Access\ FOUND !
C:\Program Files\VirusProtectPro 3.7\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
 
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
 

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

»»»»»»»»»»»»»»»»»»»»»»»» Rustock

 

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
DNS Server Search Order: 206.146.95.3
DNS Server Search Order: 137.192.240.5

HKLM\SYSTEM\CCS\Services\Tcpip\..\{7456A3E0-278E-4B1E-B5DD-533D846E6472}: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CS1\Services\Tcpip\..\{7456A3E0-278E-4B1E-B5DD-533D846E6472}: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CS2\Services\Tcpip\..\{7456A3E0-278E-4B1E-B5DD-533D846E6472}: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=206.146.95.3 137.192.240.5

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

 

Good work. Now to begin cleaning...

Please print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

Once in Safe Mode, double-click on SmitfraudFix.exe again.
Select option #2 - Clean by typing 2 and press " Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report along with all others into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : Running option #2 on a non-infected computer will remove your Desktop background. You can reapply your desktop background again afterwards
.

Clean out your Temporary Internet files. Proceed like this:

• Quit Internet Explorer and quit any instances of Windows Explorer.
• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete Files under Temporary Internet Files.
• In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
• On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
• Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
• Click OK.

Next Click Start, click Control Panel and then double-click Display.
Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin
______________________________


In your next reply please include:

1. The report from SmitfraudFix found here: C:\rapport.txt
2. A fresh HijackThis log

You may need several replies to post the requested logs; otherwise they might get cut off.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:49:20 PM, on 4/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\My Book\WD Backup\uBBMonitor.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\dc601\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WD Backup Monitor.lnk = C:\Program Files\My Book\WD Backup\uBBMonitor.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166846510671
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware  (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8718 bytes

Then run it in Normal mode.

SmitFraudFix v2.314

Scan done at 22:37:19.82, Wed 04/16/2008
Run from C:\Documents and Settings\dc601\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1       localhost

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\DOCUME~1\ALLUSE~1\Desktop\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\Desktop\Security Troubleshooting.url Deleted
C:\DOCUME~1\dc601\FAVORI~1\Online Security Test.url Deleted
C:\Program Files\akl\ Deleted
C:\Program Files\Video ActiveX Access\ Deleted
C:\Program Files\VirusProtectPro 3.7\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
DNS Server Search Order: 206.146.95.3
DNS Server Search Order: 137.192.240.5

HKLM\SYSTEM\CCS\Services\Tcpip\..\{7456A3E0-278E-4B1E-B5DD-533D846E6472}: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CS1\Services\Tcpip\..\{7456A3E0-278E-4B1E-B5DD-533D846E6472}: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CS2\Services\Tcpip\..\{7456A3E0-278E-4B1E-B5DD-533D846E6472}: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=206.146.95.3 137.192.240.5
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=206.146.95.3 137.192.240.5

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning
 
Registry Cleaning done.
 
»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» End

 

Cannot start my computer in safe mode. It will not accept my log in. Regular start up is ok

That looks good. We have just a bit more to do.

Run Disk Cleanup in each user's profile:
Click "Start > Programs > Accessories > System Tools > Disk Cleanup"
Please make sure only the following are checked:
-- Downloaded Program Files
-- Temporary Internet Files
-- Recycle Bin
-- Temporary Files
Click "OK" and Disk Cleanup will delete those files for you.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. It is possible that you may be running Java code in your applications that absolutely require a specific version of the JRE to run. Please follow these steps to remove older version Java components and update.

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6.
• Scroll down to where it says "Java Runtime Environment (JRE) 6u6 allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each of the Java versions.
• 
  
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.

Official JAVA Installation Instructions if needed.


Finally please post a fresh Hijackthis log and let me know how things are running. If all is well, we'll remove SmitfraudFix and flush System Restore.

Computer is Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:40:36 PM, on 4/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\My Book\WD Backup\uBBMonitor.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tsc.exe
C:\Documents and Settings\dc601\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-21-1960408961-2052111302-725345543-1003\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Brian Meyer')
O4 - HKUS\S-1-5-21-1960408961-2052111302-725345543-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Brian Meyer')
O4 - S-1-5-21-1960408961-2052111302-725345543-1003 Startup: HotSync Manager.LNK = C:\Program Files\Palm\Hotsync.exe (User 'Brian Meyer')
O4 - S-1-5-21-1960408961-2052111302-725345543-1003 Startup: Palm Registration.lnk = C:\Program Files\Palm\register.exe (User 'Brian Meyer')
O4 - S-1-5-21-1960408961-2052111302-725345543-1003 Startup: palmOne Registration.lnk = C:\Program Files\Palm\register.exe (User 'Brian Meyer')
O4 - S-1-5-21-1960408961-2052111302-725345543-1003 User Startup: HotSync Manager.LNK = C:\Program Files\Palm\Hotsync.exe (User 'Brian Meyer')
O4 - S-1-5-21-1960408961-2052111302-725345543-1003 User Startup: Palm Registration.lnk = C:\Program Files\Palm\register.exe (User 'Brian Meyer')
O4 - S-1-5-21-1960408961-2052111302-725345543-1003 User Startup: palmOne Registration.lnk = C:\Program Files\Palm\register.exe (User 'Brian Meyer')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WD Backup Monitor.lnk = C:\Program Files\My Book\WD Backup\uBBMonitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166846510671
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware  (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 10586 bytes
Computer is running considerably better than before. still seems slow but I think it is possibly because of the Windows Live messenger, that program seems to slow up stuff even though I use it alot. Here is the log