Above all else, It is extremelyimportant that you run an AV product with ALL current virus definitions, as well as email scanning ability. You can get a highly recommended free AV software here:
AVG and AVG Free Version
. Updates are also free. McAfee and Norton also have popular AV software with Paid subscription service for updating virus definitions.
It would be helpful to know which version of Windows you're using. That will aid in determining the best way to proceed. If you don't know, just open Windows Explorer, and in any window, click "Help"=>About" and you'll get a window with all of the version information.
In the meantime, the easiest thing to do is go to Conreol Panel=>Sounds and go through the event sounds list. Any event that has a little speaker next to it has a sound. Highlight the event by clicking on it, then hit the "Preview" button. You may get lucky and find the event that has that sound.
Please unzip Hijackthis.zip into a new folder you create in the root (first) level of the C: drive. Name this folder HJT for best and safest results. (don't unzip it into a temp folder or run the file from a temp folder, or the Windows Desktop, etc...as it needs a safe folder to keep backup logs). Also when people post here and place it on the Desktop the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)
See my entire Hijackthis FAQ (Frequently Asked Questions) at:
After downloading, and unzipping the hijackthis file into a safe folder you create (preferably a folder named HJT in the first level of the C: drive)...run Hijackthis, click on the 'scan' button and then 'save log' button.
Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at
http://www.tomcoyote.com/hjt
Special Notice! Hijackthis is a powerful tool that edits the brains of Windows (the Registry). DO NOT FIX anything in the Hijackthis log screen without assistance from the experts! Most of the line items in the scanned log are normal for Windows operation. Hijackthis should identify the vast majority of your problems and enable us to help you clean them off your system.
Stay in this thread for continuity. Reply to this message.
HTH (Hope that Helps)
Texruss
www.russelltexas.com Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Couple of minor dead entries...nothing unusual...it's possible your sound is coming from some joke file and web plugin or Windows sound scheme. Anything installed lately?
All the best,
Texruss www.russelltexas.com Spyware Fighter Wilders Forum Slyware Warrior Tom Coyote Forum Expert Malware Responder Dell Forum
hi... i don't think i installed anything else... besides a few helpful programs i got off cnet.com (installed long before this problem started), i don't really download anything on this computer :(
Did you check your sounds in Control Panel? If not, go Start=>Control Panel=>Sounds and Audio Devices=>Sounds Tab. Scroll down the list and look for any listing with the little blue speaker to the left of it. Click on it and right below, there's a box with the file name in it. Next to that, there's a button with a right-facing arrowhead in it. Click that button and you'll hear the sound for that "event". Go through the whole list and see if the sound you're hearing shows up. If it does, you can stop it by clicking the drop down arrow (in the box with the file name), scroll up to the top of the list and select "(None)". You'll no longer have a sound for that "event".
p.s. i am as of yet unable to turn off the "click" sound that happens every time i click on a hyperlink............ i'll check the list again... Y'ALL ROCK! :)
THANK YOU SO MUCH! the SPLASH sound - i discovered this by ACCIDENT - is because of my AOL buddylist (i shoulda known AOL was the problem - it always is!) - BUT i didn't realize it because somehow the DEFAULT "buddy in" and "buddy out" sounds changed, so i didn't realize when my buddies were coming and going (and where that dreadful sound was coming from). i changed it back to default (door open, door slam - i WISH i could find a better alternative.......... anyone???).
the OTHER sounds were also aol - i found this thanks to your help! the process was a teeny bit different, since i just changed my interface to windows classic - i went to start > settings > control panel > sounds, speech and audio devices > "change the sound scheme" and clicked the "sounds" tab. the culprits are called "panel in," "panel out," and "slide" and they make noise every time i browse forward, back, minimize or maximize, and for a host of other activities. they were driving me nuts. you saved my sanity :)
now if only i could get rid of that darn mcaffee registration prompt and the "ding" sound it makes :) clever enough, that does not appear to be on the sounds tab :)
P.P.S. sorry, i'm a flake this morning and i also forgot to mention that another mysterious sound - i didn't realize where it was coming from - turned out to be from those DUMB help bubbles on the tool bar.... "system notification" ...who knows, maybe some other newbie will stumble upon this and it will help them. yeah, so now i just wish i could get rid of that "click" sound for hyperlinks and the mcafee "ding."
SpotCheckBilly
932 Posts
0
June 8th, 2004 22:00
Above all else, It is extremelyimportant that you run an AV product with ALL current virus definitions, as well as email scanning ability. You can get a highly recommended free AV software here: AVG and AVG Free Version . Updates are also free.
McAfee and Norton also have popular AV software with Paid subscription service for updating virus definitions.
It would be helpful to know which version of Windows you're using. That will aid in determining the best way to proceed. If you don't know, just open Windows Explorer, and in any window, click "Help"=>About" and you'll get a window with all of the version information.
In the meantime, the easiest thing to do is go to Conreol Panel=>Sounds and go through the event sounds list. Any event that has a little speaker next to it has a sound. Highlight the event by clicking on it, then hit the "Preview" button. You may get lucky and find the event that has that sound.
You can also run a free online virus scan at these sites:
Symantec
House Call
CyberTech
Panda Software
RAV Antivirus
Scan "My Computer" and let the scanner fix anything it finds.
Good luck,
George
Texruss
3.4K Posts
0
June 10th, 2004 03:00
Go here and download the file: http://tomcoyote.com/hjt
Please unzip Hijackthis.zip into a new folder you create in the root (first) level of the C: drive. Name this folder HJT for best and safest results. (don't unzip it into a temp folder or run the file from a temp folder, or the Windows Desktop, etc...as it needs a safe folder to keep backup logs). Also when people post here and place it on the Desktop the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)
See my entire Hijackthis FAQ (Frequently Asked Questions) at:
http://russelltexas.com/malware/faqhijackthis.htm
After downloading, and unzipping the hijackthis file into a safe folder you create (preferably a folder named HJT in the first level of the C: drive)...run Hijackthis, click on the 'scan' button and then 'save log' button.
Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at http://www.tomcoyote.com/hjt
Special Notice! Hijackthis is a powerful tool that edits the brains of Windows (the Registry). DO NOT FIX anything in the Hijackthis log screen without assistance from the experts! Most of the line items in the scanned log are normal for Windows operation. Hijackthis should identify the vast majority of your problems and enable us to help you clean them off your system.
Stay in this thread for continuity. Reply to this message.
HTH (Hope that Helps)
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
principesa
10 Posts
0
June 10th, 2004 14:00
hello everyone, and thanks to those who've been helping me so far.
i ran "hijack this" and here is the long list of what it came up with. wow, i don't understand any of this! :)
many thanks! ~princi ................p.s. i have windows xp
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\America Online 9.0\waol.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\Documents and Settings\kathy\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://tech-b.mhi.aol.com/netagent/objects/custappx2.CAB
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll
O16 - DPF: {70647AB5-18FD-4142-82B0-5852478DD0D4} (Vividence Connector Launcher) - http://task.vividence.com/download/ConnectorLauncher.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d38736e0e6fd4d/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38094.8605439815
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{65645EE3-4F18-4362-A734-E8AEF3AF8F7F}: NameServer = 205.188.146.146
SpotCheckBilly
932 Posts
0
June 11th, 2004 22:00
George
Texruss
3.4K Posts
0
June 14th, 2004 00:00
Couple of minor dead entries...nothing unusual...it's possible your sound is coming from some joke file and web plugin or Windows sound scheme. Anything installed lately?
All the best,
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
principesa
10 Posts
0
June 14th, 2004 04:00
SpotCheckBilly
932 Posts
0
June 14th, 2004 07:00
Did you check your sounds in Control Panel? If not, go Start=>Control Panel=>Sounds and Audio Devices=>Sounds Tab. Scroll down the list and look for any listing with the little blue speaker to the left of it. Click on it and right below, there's a box with the file name in it. Next to that, there's a button with a right-facing arrowhead in it. Click that button and you'll hear the sound for that "event". Go through the whole list and see if the sound you're hearing shows up. If it does, you can stop it by clicking the drop down arrow (in the box with the file name), scroll up to the top of the list and select "(None)". You'll no longer have a sound for that "event".
Keep us posted.
George
principesa
10 Posts
0
June 15th, 2004 11:00
principesa
10 Posts
0
June 15th, 2004 11:00
THANK YOU SO MUCH! the SPLASH sound - i discovered this by ACCIDENT - is because of my AOL buddylist (i shoulda known AOL was the problem - it always is!) - BUT i didn't realize it because somehow the DEFAULT "buddy in" and "buddy out" sounds changed, so i didn't realize when my buddies were coming and going (and where that dreadful sound was coming from). i changed it back to default (door open, door slam - i WISH i could find a better alternative.......... anyone???).
the OTHER sounds were also aol - i found this thanks to your help! the process was a teeny bit different, since i just changed my interface to windows classic - i went to start > settings > control panel > sounds, speech and audio devices > "change the sound scheme" and clicked the "sounds" tab. the culprits are called "panel in," "panel out," and "slide" and they make noise every time i browse forward, back, minimize or maximize, and for a host of other activities. they were driving me nuts. you saved my sanity :)
now if only i could get rid of that darn mcaffee registration prompt and the "ding" sound it makes :) clever enough, that does not appear to be on the sounds tab :)
principesa
10 Posts
0
June 15th, 2004 11:00