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May 7th, 2006 13:00

Sysprotect Keeps Installing on my computer

Every time I use the internet, Sysprotect keeps popping up on my computer and trying to download.  It keeps downloading, I keep uninstalling.
 
I went to HijackThis, scanned, and copied the file.
 
Logfile of HijackThis v1.99.1
Scan saved at 9:29:45 AM, on 5/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Karyn Wilkinson\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: RawExecAction Object - {18898424-E3AB-4BA9-8E8D-5434B1CECA75} - C:\WINDOWS\system32\cbxxv.dll
O2 - BHO: (no name) - {E8DEC8EA-8D80-4ec6-AF6B-190A765F1D2F} - C:\WINDOWS\system32\qommn.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\WindowsUpd1.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autoclose
O4 - HKLM\..\Run: [SysProtect] C:\Program Files\SysProtect\syp.exe /scan
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [Ad-Aware] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" +c
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O20 - Winlogon Notify: cbxxv - C:\WINDOWS\system32\cbxxv.dll
O20 - Winlogon Notify: qommn - C:\WINDOWS\SYSTEM32\qommn.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
 

3 Apprentice

 • 

15.2K Posts

May 7th, 2006 22:00

you have multiple versio ns of SysProtect.  
 
for starters, i see two vundo trojans in your log... let's go after these first, and see how much of a difference it makes.... afterwards, either I (or more likely, someone else) will continue to help you with the remaining forms of SysProtect: 
 
download and run Atribune's VundoFix, per directions here:   http://forums.us.dell.com/supportforums/board/message?board.id=si_hijack&message.id=29584
 
then upgrade your java, from 1.4.2_05 to 1.5.0_06, per directions lower-down in the same link.
 
**************
 
next, you should move the HJT program from your Desktop:

C:\Documents and Settings\Karyn Wilkinson\Desktop\HijackThis.exe

into a separate folder of its own... We recommend using folder C:\HJT , so that it will then appear in your log under running processes as C:\HJT\HijackThis.exe

[if you prefer, it's okay to have an HJT folder on your desktop, move the HJT program into this folder, and run it from there]

This is important because HJT generates log files, and backup files, in the folder from which it is run. So at present, all these logs/backups will just "clutter-up" your Desktop. And if you simply delete them from there, you'll lose the important backup information, which may be needed in case you have to "undo" [restore] some of the things you "FIX" incorrectly.

 
**************
 
when you're done, generate a brand-new HiJackThis log.  REPLY to this thread, and post the HJT log.
 
please also post a copy of your VundoFix.txt log, which you should find in your ROOT directory, C:\
 
and be sure to let us know what impact (if any) it had on your sysprotect problem.... as well as any system changes you note after running vundofix.    again, be advised that we've only removed a part of the problem so far, so don't be surprised if it's still there.
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