Trend Pc-cillin

Question

I purchased a new computer xps 420 with the anti-virus Trend Pc-cillin. Is there a way to make this program more user friendly,because a window comes up quite often for updates then THE reboot prompt! Now, I can appreciate the fact that this program is doing the job for which it was intended,but I am used to the a anti-virus program working in the background. Otherwise I would be rebooting all the time! I know I can say no to a reboot, but can there be this many updates? When I had Norton, I would get a icon in the task bar letting me know that updates where available and I would install. Thanks for any help.

beachbumfromoz · Answer

I only have to reboot after major updates which is not very often. Once or twice a month maybe.   My Trend didnt come pre-installed on the machine I purchased direct.   Maybe uninstall & re-install??   Just a thought   Col

Allin4greeN · Answer

I had the same problem with constant update/reboot prompts. After running the initial update, I also lost several services (Personal Firewall, Real-time Network Virus Protection, and Wi-Fi Network Intrusion Detection). I had to uninstall and reinstall Trend several times AND use PCTools to uninstall just the firewall, and then reinstall the firewall. From what I could tell, there was a problem with the initial update patch.

Be sure to reboot after each uninstall and reinstall. It was a real PITA to get Trend running but, all appears well now...

Modemqueen · Answer

This may be due to the firewall in Trend causing the issue.   Try this..   go to  computer- C:\program files-trend micro look for a application called PCTool.. run it.. you will see a tab called uninstall.. there you will find the uninstall the firewall.. uninstall and restart check to see if trend is still looping..   if it has stopped go back to the same application and run the install under the same tab. (it will say install firewall instead of uninstall.) again restart when prompted.   let us know how it worked   M.

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