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6188

April 30th, 2004 18:00

Trojan Exploit-Byte Verify

McAfee found that I have this trojan on my computer.  It cannot delete it.  My computer is now having problems even starting up because of this trojan.  I have tried trojan removers and they do not work.  Does anyone know how I can get rid of it?  Or am I stuck with resorting to reformatting my hard drive and reinstalling windows?  Thanks.

74 Posts

April 30th, 2004 18:00

Download Spybot S&D and Ad-aware. Those 2 will help you

i think you can get them from here: http://www.cjwd.demon.co.uk/compsafetyonline.html

1 Message

April 30th, 2004 20:00

You could also try restarting your computer in Safe mode, from which your virus scanner might be able to clean the infection. (I know Symantec can, so I would assume that McAfee can as well.)

If you don't know how to start your computer in Safe mode, see
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

2 Posts

April 30th, 2004 20:00

It seems to be embedded pretty good.   I have restarted in Safe Mode and ran McAfee and it will still only quarantine it.  I have disabled System Restore, as I have read in other places.  That didn't work.   I just recently got the computer so there isnt much on there that I am worried about losing.  Would it just be easier and quicker to reformat? Thanks.

74 Posts

April 30th, 2004 23:00

Well in my opinion, i would reccomend using Spybot S&D or Ad-aware. But if you think its easier i guess you could reformat.

if you want to download spybot i recomend u download it from http://www.cjwd.demon.co.uk/compsafetyonline.html

2 Intern

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3.4K Posts

May 1st, 2004 01:00

Don't reformat...that is a drastic last step rarely needed.

We need you to download and install an analysis and repair tool called Hijackthis.

Go here and download the file: http://tomcoyote.com/hjt

Please unzip Hijackthis.zip into a new folder you create in the root level of the C: drive. Name this folder C:\HJT for best and safest results. (don't put in a temp folder, or the desktop, etc...as it needs a safe folder to keep backup logs). Also when people post here and place it on the Desktop the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)

See this link for graphical instruction: http://russelltexas.com/spywareinfo/createhjtfolder.htm


Run Hijackthis, click on the 'scan' button and then 'save log' button. Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at http://www.tomcoyote.com/hjt


Stay in this thread for continuity. Reply to this message. Chris or I will respond tomorrow...I'm done for the evening. *;-)


HTH (Hope that Helps)

Texruss

526 Posts

May 1st, 2004 03:00

I am responding to this post as I believe that reinstalling windows for a virus or spware issue is NOT the best option

Trojan.ByteVerify
http://securityresponse.symantec.com/avcenter/venc/data/trojan.byteverify.html
http://www.microsoft.com/technet/security/bulletin/MS03-011.mspx
http://www.mvps.org/sramesh2k/Defend_CWS.htm

Uninstalling msjvm and installing the sun jvm is the best solution and also get the ms patch from above
How can I uninstall the Microsoft Java Virtual Machine (JVM) from

Windows XP?
http://www.winnetmag.com/Article/ArticleID/38206/38206.html
http://home.wanadoo.nl/jheroen/VM/uninst.htm
http://www.physci.org/jvmclean.jsp?pt=download

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