Uninstall/Reinstall problem with McAfee Security Centre

Question

Hello,

This are my setup
Dell XPS m1330
Windows Vista Home Premium

I bought this notebook pre-installed with McAfee Security Centre. It was working fine.

Due to some personal reasons, i uninstalled McAfee Security Centre, after doing that i reinstalled it using the CD given by Dell. Once reinstlled, i ran product setup because McAfee was telling me i have only a 30 days subcription.

However while running product setup, i get this msg

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It says i am missing a Dell service tag.

I have called your customer service and run the dellfix.bat solution, however my problem still persist.

Please help.

ky331 · Answer

' I have called your customer service and...'   Wliat:   please be advised this is simply a peer-to-peer (user-to-user) forum, and not a connection to any official entity of DELL's.   It's certainly possible that someone here [who has experienced a similar problem] may be able to help you resolve your problem.   But if so, that will be an individual's personal response, and not one from DELL itself [unless the response happens to come from a 'Moderator', or someone who indicates they're working for DELL].   Just wanting to set the record straight here.

wliat · Answer

oic...hmmm...hope somebody can help me My Mcafee subscription only expired in 2009. i dun wan to just waste the money spent. Any help would be great.

dalem29 · Answer

wliat:

I am not familiar with these preinstalled products or their trial periods...can't tell from your post if you have a longer subscription or not...perhaps your McAfee is only good for 30 days. At any rate, go here to find your service tag...the link will scan your computer and give you your service tag number.

http://support.dell.com/support/topics/global.aspx/support/my_systems_info/en/details?c=us&cs=rc956904&l=en&s=hied

This appears to be a McAfee issue rather than Dell's. Once you have the service tag go to McAfee Support and see if they can help you. Good luck.

Message Edited by dalem29 on 11-26-2007 12:47 PM

ame5182 · Answer

anyway don't bother macafee always is the worst anti virus and it's not worthy to be installed slow down ur computer and get crushed very easy ,so u better uninstall it and just install the free avg much much better ,the point is each dell computer has the service tag registerd on the bios so goto ur bios and make sure u fi d it there other wise call dell,this is tha important thing

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Uninstall/Reinstall problem with McAfee Security Centre

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