Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.
Run
HiJackThis and click "
Scan", then check(tick) the following, if present:
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh309190.dll O2 - BHO: (no name) - {74B5DF9A-6F6F-44C8-1603-6B8A22D6248A} - C:\WINDOWS\system32\iscpoeyy.dll (file missing) O2 - BHO: (no name) - {C8E9282B-B9FF-6FAE-790B-29CB645EF2BD} - C:\WINDOWS\system32\tkxmmeki.dll (file missing) O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present ...
(Unless you've set these with a anti-spyware program like SpyBot'sImmunize feature, have HiJackThis fix this.)
Now, with all windows closed except
HiJackThis, click "
Fix checked".
Locate and
delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
folders...=
C:\Program Files\Kontiki
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're '
in use', try deleting them from "
Safe Mode".
Reboot and post back a new log, and let me know how everything goes.
Steve
-
Ok... Outlook loaded a little faster. IM still loads when Outlook does. I haven't seen the "blank black screen" since I worked the solution. I think I made it though the solution. Here's the new log:
(Sorry for the delay. I used the solution from another user to fix my son's Vundo virus. It worked! You guys are awesome!)
Logfile of HijackThis v1.99.1
Scan saved at 8:06:17 PM, on 10/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
I am not familiar with the Outlook that much that I can be of help concerning this.
Let's do some clean up work and then you are done.
Take care,
Steve
This is my normal post for when you are clean - which you now are - or seem to be. Please advise of any problems you still have :-
Here are some last minute instructions.
Download and run CleanUp and clean up all the junk we have left.
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-
Here are some last minute instructions.
Download and run CleanUp and clean up all the junk we have left.
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here: Instructions for - Spybot S & D and Ad-aware
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
zbestwun2001
3 Apprentice
•
8.8K Posts
0
October 14th, 2005 20:00
Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.
Run HiJackThis and click " Scan", then check(tick) the following, if present:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh309190.dll
O2 - BHO: (no name) - {74B5DF9A-6F6F-44C8-1603-6B8A22D6248A} - C:\WINDOWS\system32\iscpoeyy.dll (file missing)
O2 - BHO: (no name) - {C8E9282B-B9FF-6FAE-790B-29CB645EF2BD} - C:\WINDOWS\system32\tkxmmeki.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
... (Unless you've set these with a anti-spyware program like SpyBot's Immunize feature, have HiJackThis fix this.)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/SmileyCentralFWBInitialSetup1.0.0.8-2.cab \
Now, with all windows closed except HiJackThis, click " Fix checked".
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
folders...=
C:\Program Files\Kontiki
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".
Reboot and post back a new log, and let me know how everything goes.
Steve
-
rkbrulet
2 Posts
0
October 20th, 2005 23:00
Scan saved at 8:06:17 PM, on 10/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
zbestwun2001
3 Apprentice
•
8.8K Posts
0
October 21st, 2005 00:00
I am not familiar with the Outlook that much that I can be of help concerning this.
Let's do some clean up work and then you are done.
Take care,
Steve
This is my normal post for when you are clean - which you now are - or seem to be. Please advise of any problems you still have :-
Here are some last minute instructions.
Managing Windows Millennium System Restore
or
Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above
This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-
Here are some last minute instructions.
Managing Windows Millennium System Restore
or
Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above
Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
Instructions for - Spybot S & D and Ad-aware
Steve