Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
Make sure to close Ewido before installing the update.
Reboot your computer in
Safe Mode.
If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.
______________________________
Open the SmitfraudFix Folder, then double-click
smitfraudfix.cmd file to start the tool.
Select option
#2 - Clean by typing
2 and press
Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "
Registry cleaning - Do you want to clean the registry ?" answer
Yes by typing
Y and hit
Enter.
The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer
Yes to the question "
Replace infected file ?" by typing
Y and hit
Enter.
A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually.
Reboot in Safe Mode.
The tool will create a log named
rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________
Clean out your
Temporary Internet files. Proceed like this:
Quit Internet Explorer and quit any instances of Windows Explorer.
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
Click OK.
Next Click
Start, click
Control Panel and then double-click
Display. Click on the
Desktop tab, then click the
Customize Desktop button. Click on the
Web tab. Under
Web Pages you should see a checked entry called
Security info or something similar. If it is there, select that entry and click the
Delete button. Click
Ok then
Apply and
Ok.
Empty the Recycle Bin by right-clicking the
Recycle Bin icon on your Desktop, and then clicking
Empty Recycle Bin ______________________________
Close
ALL open Windows / Programs / Folders. Please start
Ewido, and run a full scan.
Click on Scanner
Click on Settings
Under How to scan all boxes should be checked
Under Unwanted Software all boxes should be checked
Under What to scan select Scan every file
Click on Ok
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says
Perform action on all infections and put a checkmark in the box next to
Create encrypted backup, then choose clean and click Ok.
Once the scan has completed, there will be a button located on the bottom of the screen named
Save Report.
Click Save Report button
Save the report to your Desktop
Close Ewido and Reboot in Normal Mode.
Click
http://ralphcaddell.com/Uploads/HjThis.exe to download a self extractable version of HijackThis. Double click on hijackthis.exe to extract hijackthis to folder c:\hijackthis. It will extract it to that folder and open the folder for you. It will also create a shortcut on your desktop to HijackThis.
Doubleclick on hijackthis.exe to run a “Scan and Save Log”.
It will scan and the log should open in notepad.Click on "Edit > Select
All" then click on "Edit > Copy" to copy the entire contents of the
log.
Come back here to this thread and Paste the
HJT log in your next reply along with the
rapport.txt from SmitfraudFix and your
Ewido report.
DO NOT have Hijack This fix anything yet. Most of what it finds will be
harmless or even required.
Bugbatter
3 Apprentice
•
20.5K Posts
0
May 24th, 2006 19:00
Please download the trial version of Ewido Anti-malware 3.5 from here:
http://www.ewido.net/en/download/
- Install Ewido Anti-malware.
- When installing, under Additional Options uncheck Install background guard and Install scan via context menu.
- When you run Ewido for the first time, you could get a warning "Database could not be found!". Click Ok.
- The program will prompt you to update. Click the Ok button.
- The program will now go to the main screen.
You will need to update Ewido to the latest definition files.- On the left-hand side of the main screen click the Update Button.
- Click on Start.
The update will start and a progress bar will show the updates being installed.If you are having problems with the updater, you can use this link to manually update Ewido.http://download.ewido.net/ewido-signatures-full-current.exe
Once finished updating, close Ewido.
Make sure to close Ewido before installing the update.
Reboot your computer in Safe Mode.
- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
______________________________Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : " Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question " Replace infected file ?" by typing Y and hit Enter.
A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.
The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________
Clean out your Temporary Internet files. Proceed like this:
- Quit Internet Explorer and quit any instances of Windows Explorer.
- Click Start, click Control Panel, and then double-click Internet Options.
- On the General tab, click Delete Files under Temporary Internet Files.
- In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
- On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
- Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
- Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin
______________________________
Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
- Click on Scanner
- Click on Settings
-
- Under How to scan all boxes should be checked
- Under Unwanted Software all boxes should be checked
- Under What to scan select Scan every file
- Click on Ok
- Click on Complete System Scan to start the scan process.
- Let the program scan the machine.
If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.
- Click Save Report button
- Save the report to your Desktop
Close Ewido and Reboot in Normal Mode.Click http://ralphcaddell.com/Uploads/HjThis.exe to download a self extractable version of HijackThis. Double click on hijackthis.exe to extract hijackthis to folder c:\hijackthis. It will extract it to that folder and open the folder for you. It will also create a shortcut on your desktop to HijackThis.
Doubleclick on hijackthis.exe to run a “Scan and Save Log”.
It will scan and the log should open in notepad.Click on "Edit > Select
All" then click on "Edit > Copy" to copy the entire contents of the
log.
Come back here to this thread and Paste the HJT log in your next reply along with the rapport.txt from SmitfraudFix and your Ewido report.
DO NOT have Hijack This fix anything yet. Most of what it finds will be
harmless or even required.