virus on desktop

Question

I have a web page that pops up with a small icon in the corner telling me I have viruses on my system. I cannot seem to get rid of this even running my virus scan. The web site is : spywarequake.com\?aff=247. I would appreciate any help I may get.

Thanks,

B. King

Logfile of HijackThis v1.99.1
Scan saved at 9:59:09 AM, on 4/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1134940807\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsrw.exe
C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\F-SECU~1\ANTI-S~1\fsaw.exe
C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Barbara King\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.tribalpages.com/tribe/browse?userid=barb4262&x=17&y=7&rand=100200971
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tribalpages/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134940807\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\F-Secure Internet Security\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: F-Secure Anti-Virus 2006.lnk = C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure Internet Security\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
O9 - Extra button: Absolute Poker - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: Absolute Poker - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: game1.pogo.com
O15 - Trusted Zone: http://www.pogo.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://activation.alltel.com/wizlet/ALLTEL/static/controls/WebflowActiveXInstaller_2-0-0.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupdatednews.com/install/aun_0036.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/install/guidedsolutions.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {CEDDF50D-9FA7-41A8-BCD0-6350D1ED2306} (SecurityManager Class) - https://care.alltel.com/lwp/static/installers/WebflowActiveXInstaller_3-0-0.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.pogo.com/game/deluxe/zuma/popcaploader_v6.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?326
O16 - DPF: {EFD3EA56-234D-4240-90EA-CC9FA3AF5A01} (ConnectivityTester Class) - https://care.alltel.com/lwp/static/installers/ALLTELControls.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: F-Secure Anti-Virus 2006 (BackWeb Plug-in - 4476822) - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

RKinner · Answer

Let's try smitrem.   http://www.pchell.com/support/smitremtutorial.shtml   It should generate a log file when it finishes.  It usually puts it at : C:\smitfiles.txt  (you probably won't see the .txt extension).  If you have trouble finding it then:   Start, Run, notepad \smitfiles.txt, OK should bring it up.   Ron   PS Actually if it fixes the problem I don't need the log.  Only if it doesn't do I need the log.     Message Edited by RKinner on 04-25-200612:57 PM

bking4262 · Answer

I ran the scan and the virus is still there. Where do I find the log?

RKinner · Answer

It's supposed to be in C:\smitfiles.txt but there's probably no need now. I just fixed one of these so I think I know what to do now.

1. Please download The Avenger from
http://swandog46.geekstogo.com/avenger.zip

to your Desktop.
Rightclick on Avenger.zip and select Extract All
Extract avenger.exe to your desktop

2. Copy all the bold text contained between the stars (do not include the stars) below to your Clipboard by highlighting it and pressing (Ctrl+C):

*************************************************************

Files to Delete:
C:\WINDOWS\system32\xenadot.dll

Registry keys to delete:
HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CD5E2AC9-25CE-A1C5-D1E2-DC6B28A6ED5A}

Registry Values to Delete:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler | "{CD5E2AC9-25CE-A1C5-D1E2-DC6B28A6ED5A}"="XenaDot Software"

*****************************************************************

The last HKEY entry takes up two lines but should just be one. If Avenger says it can't find the last entry then try it without the quotation marks.

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.
Under "Script file to execute" choose "Input Script Manually".
Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
Paste the text copied to clipboard into this window by pressing (Ctrl+V).
Click Done
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply and also tell me if the problem is gone.

Ron

bking4262 · Answer

it's gone. Thank you.

RKinner · Answer

A Few Recommendations.

You can delete any programs we had you install but leave Hijackthis for now. You can also run Hijackthis, View the List of Backups and Delete All. If we used killbox its backup files can be removed now too. Run Killbox and select File, Cleanup, Delete All Backups. If you have an antivirus, check its quarantined files and delete any it had found.

You should also definitely toggle System Restore Off and then back On.

Following site has very clear instructions for turning it off. To turn it back on you just repeat the instructions but uncheck the box where it says to Turn Off System Restore on all Drives.

http://www.f-secure.com/v-descs/sfc_dis1.shtml

The reason we do this is to remove any archived copies of the infection from System Restore so that if you have to use SYstem Restore to fix a problem you won't accidentally reinfect your system. The next link explains how to use System Restore to go back in time if you hit a bad site or get infected.

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

One way to make an infection more obvious is to check everything in your current HijackThis and Add to Ignore List then set up Hijackthis to run at boot and to show you if it finds anything new. You do this by None of the Above Just start the program, Config (Main) and then check the box in front of Run Hiajckthis at startup and show it when items are found. OK. Then if Hijackthis opens after a boot it will show you any new programs that have been added. You can then decide if you want to keep them or not. If in doubt you can google for the .exe or .dll file at the end of the entry and see if what other people think of it.

To avoid going to a bad site you might want to install IE-SpyAd and SpywareBlaster and make the other changes recommended at:.
http://www.mvps.org/winhelp2002/restricted.htm
I used to recommend Spybot's Immunize system but have recently learned it is not as good as the one at:
http://www.mvps.org/winhelp2002/hosts.htm

Always run a firewall. The one in XP SP2 is pretty good tho I think the free one from Zone Alarm is better.

http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?lid=home_freedownloads

Turn on Autoupdates so you always get the latest patches from Windows.

Never hurts to do one of the free on line scans from Panda or Trend. They take a while but are pretty good.
www.pandasoftware.com/activescan/activescan.asp?
http://housecall.trendmicro.com/

I like to run Spybot S&D.
http://www.safer-networking.org/en/download/index.html
Also like to run AdAware once in a while.
http://www.lavasoftusa.com/software/adaware/

Get the latest version of
Java:
http://www.java.com/en/download/windows_automatic.jsp

Make sure you have removed any older versions of Java or JRE with Control Panel, Add/Remove Programs. Updates do not remove the older versions which have exploitable flaws.

If you have an older PC get rid of Microsoft Java Virtual Machine.

Following site explains how to tell if you have it:

http://www.java.com/en/download/help/uninstall_msvm.xml

The automated removal tool is no longer available on Microsoft's site but can be obtained here:

Download the MSJVM Removal Tool from:
http://www.majorgeeks.com/download4158.html

and run it.

If you feel that Internet Explorer is running a bit slower after the latest Java update you can try checking this line and then Fix Checked.

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

It was added by the latest version of Java. We don't know why. Earlier versions did not have it. It has been proven to slow down connections on some systems and removing it doesn't seem to hurt anything.

Other items you may wish to get rid of if you own a Dell are:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

THese are from the MyWay Adware program installed on most Dells. The uninstaller was broken on many of them.
To remove just close Internet Explorer, run HijackThis (scan only) and check them then Fix Checked.

If you are not running the latest version of Adobe you should consider updating. There are reports of a loophole for hackers in pre 7.03 versions.
As an alternative you can dump adobe completely and use fox-it instead:
http://www.foxitsoftware.com/pdf/rd_intro.php

If you do not have an antivirus program or the one you have was a trial that has expired then try the free antivirus for home users from Avast!
http://www.avast.com/eng/download-avast-home.html (Uninstall any other antivirus program first.)

If you run Macromedia Flash make sure you have the latest version. We just got a warning the following versions are vulnerable:
* Flash Player 8.0.22.0 and earlier
* Flash Professional 8
* Flash Basic
* Flash MX 2004
* Flash Debug Player 7.0.14.0 and earlier
* Flex 1.5
* Breeze Meeting Add-In 5.1 and earlier
* Adobe Macromedia Shockwave Player 10.1.0.11 and earlier

Also advise you to dump weatherbug if you have it. Start, Control Panel, Add/Remove Programs.
If you need weather then get The Weather Channel's program at:
http://www.weather.com/services/desktop.html?from=wxtoolspage&refer=wxtoolspage

If you run HP software read this:
http://support.microsoft.com/default.aspx/kb/918165?
we are getting a lot of complaints about this upgrade. Following may fix it.

http://www.kellys-korner-xp.com/regs_edits/hp.vbs

a new patch came out April 25 which claims to fix the problem.

Virus & Spyware

virus on desktop

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