3 Apprentice

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15.6K Posts

October 14th, 2005 16:00

unless it's a coincidence, those are the names/numbers of two Microsoft Security Bulletins, not the names of the virus.

Message Edited by ky331 on 10-14-2005 02:30 PM

5 Posts

October 14th, 2005 16:00

i did a virus scan with trend micro and they came up with this on my computer that i need to remove, as a threat. those were the bulletins listed for removal but it does not tell me how to remove.

3 Apprentice

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15.6K Posts

October 14th, 2005 16:00

since that really doesn't tell us anything, let's go for the "universal" approach:
 
Download the latest version of HJT(hijackthis) (version 1.99.1) from

http://majorgeeks.com/download3155.html

you must create a separate folder and place it there.... people commonly use C:\HJT.   Note:  Please do *NOT* use a TEMP (temporary) folder, *NOR* your DESKTOP, as HJT will be generating log files and backup files in the folder from which it is run... you risk accidentally losing these if you use a TEMP folder, and you will generate extreme clutter if you use your DESKTOP.

The file above comes as a compressed .ZIP file... you have to UNzip it (hopefully, you have an UNzip utility built into your Windows Explorer.   If for any reason, you're unable to UNzip it, you can download the already-unzipped .EXE file from http://downloads.malwareremoval.com/HijackThis.exe )

After Unzipping, double click on HiJackThis.EXE

Click on  Do a System Scan and Save a LogFile

This will automatically open NotePad

Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy

Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:

http://forums.us.dell.com/supportforums/board?board.id=si_hijack

Be sure to include a detailed description of any problems/errors/warnings you are encountering.

Hopefully, one of the HJT experts will get to it as quickly as possible.

 

WARNING:  HiJack This is a VERY POWERFUL tool.  Do *NOT* do anything else (in particular, do NOT use it to delete any entries) until you are advised to do so!!   Improper use of this tool can severely damage your system.
 
 
Supplemental note:  The procedure as worded above has been carefully edited over time, so as to expedite the process of helping people.   Nevertheless, it seems that many individuals try to be "creative", and make some variations.  It really would be to your benefit if you follow these directions EXACTLY as stated... because certain changes on your part can result in slowing-down the help process. 
Specifically, the following are 3 very common BAD deviations which will cause delays:
a)  BAD:  using an older/outdated version of HiJackThis...
The experts only work with the current version.   So if you make a post with an older version, you'll simply be advised to get the latest version, re-run it, and re-post your log.
b) BADusing a TEMP directory or your DESKTOP for HJT....
Some experts may insist you move HJT before they'll begin working with you.   Others will start the repair process, advising you to move HJT as one of the very first steps.   Failure to do so can result in losing potentially critical information.   So please,  just use the suggested  C:\HJT  directory, rather than try to be creative.
c) BAD:  posting your log in the wrong forum...
if you post your log back here, in the Virus/SpyWare forum, it will "sit idly", either until the forum moderator gets around to move it for you... or until you decide to repost your log...  in the HiJackThis forum.

5 Posts

October 14th, 2005 20:00

it will not let me post the note pad, it says it contains a word which will not allow me to post and ,which must be removed. and i cant post the word here letter s, letter o, letter l, together if you get my meaning.

3 Apprentice

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15.6K Posts

October 14th, 2005 23:00

i'm having trouble understanding the exact word you're referring to, but i think i get the idea, that it's a "bad" word (pseudo-expletive) that DELL will not let you post in the forum.  
 
what you can do, is replace the word (or a few of its letters) by asterisks   ****************
and at the top of your log/thread, explain that you had to replace a "bad" word with asterisks, so that the people reading the log will know you've made a substitution.
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