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September 17th, 2004 17:00

Virus scan problems

I have a 8300 which is about 90 days old.

I had the McAfee package which did not work on my system after many calls/emails to Dell and McAfee support.

I deleted McAfee and purchased Norton. 

I ran the virus scan and the program found some infected files and deleted them.  The program indicates there may be additional infected files.  What do I do with these files?  The program does not prompt me to do anything. 

I still think my system is infected as I cannot type when I am on the internet.

One suggestion I have had is to run virus scan in Safe Mode.

 

 

 

 

 

 

4.8K Posts

September 18th, 2004 00:00

Can you give us more information about the program(s) that Nortons thinks might be a virus/trojan. Under what 'name' are they classified: ie.,. trojan.byteverify, download.trojan, etc.,.

Mike.
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