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May 31st, 2022 07:00
Virus & Spyware FAQ
SupportAssist incorrectly picked up by Defender as malware
A recent update to Windows Defender has caused it to incorrectly identify SupportAssist as malware. Dell is working closely with Microsoft to resolve this issue and correct the false positive.
* User with SupportAssist auto updates enabled should not be impacted
* User with SupportAssist auto updates disabled should update Microsoft Defender virus definitions to version 1.359.1239.0 or higher
Read through the Virus & Spyware Wiki
Protect your computer or remove virus, spyware or other malware in Microsoft Windows
How to Identify and Repair Malware or Virus Infected Systems
How to deal with virus related issues on my computer?
A general guide to removing Malware infections from a Dell PC
How to Reset the HOST File to Prevent Redirects After Virus Removal
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DnDogs
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2 Posts
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October 30th, 2025 20:21
Dell is a multinational, multimillion company that steal from it's customers by adding things they didn't request and then don't provide that service and won't issue a refund. Keeping $43.52 is way more important to them than keeping you as a customer. I'm currently looking to buy a tablet and a laptop, it certainly won't be from Dell.v