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5281
January 13th, 2004 18:00
webdialer.exe
I used spybot to scan my pc. Among other cookies there is a file "webdialer.exe". By fixing the problems, all files which are marked with red color are removed except "webdialer.exe". Spybot reports that it cann't destroy this program.
I use a dial up connection to the internet. My OP is windows 98 SE. Is this program a Trojan, virus or a program that supports the connection to the net? If it has to be removed, how can I delete it totally and safely?
thanks,
dulgar
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YoKenny
363 Posts
0
January 14th, 2004 04:00
Please read the top post in this forum and follow its directions especially about HijackThis:
http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=572
primal_reality
3 Posts
0
January 14th, 2004 13:00
Well...that is a very good question, I myself would like to know the answer to that one. webdialer.exe made itself at home on my PC 2 days ago, hasn't ran right since. I believe we are in need of Info.
ChrisRLG
2 Intern
•
3.9K Posts
0
January 14th, 2004 13:00
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Use these to remove Malware (Spyware and Adware).
1) SpyBot Search and Destroy
After installing SpyBot Search & Destroy, first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot remove all the items it marks in red.
2) Get Ad-Aware
After installing Ad-Aware, and before running the program, first press “check for updates now".
Click "Connect" and install all updated components available. Click 'Finish'.
Press "Scan Now", then 'next', and let Ad-Aware scan your drives.
It will find a number of "bad" files and registry keys. Click 'Next' again.
Check all found items, and click 'next' once more.
It will ask you whether you'd like to remove all checked items. Click OK.
Always reboot the computer between each program - both of these may find things that they need to have a reboot of the machine to clear - please reboot and let them finish .
Failing those solving your problems a post of a hijackthis log for the experts to advise.
HijackThis From Here
Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HijackThis into this folder. When you run HijackThis from this folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary. Then run, scan, save log, then in notepad copy the FULL log by copy and paste as a reply to this post and an expert with HijackThis Knowldge, will have a go at giving advice. Please note the list of experts names below, very few forum regulars here have had this training.
DO NOT FIX ANYTHING WITH HIJACKTHIS WITHOUT EXPERT ADVICE, most of what it finds you need for normal MS Windows tasks.
Known Spyware HijackThis fighters in DellTalk - If you are, and are not on the list please PM Me.
TomCoyote (of http://tomcoyote.org/forums/index.php fame)
YoKenny (Accredited Expert at TomCoyotes)
baskar1234 (Spyware Classroom Teaching Assistant at TomCoyotes)
ChrisRLG (Spyware Classroom Teaching Assistant at TomCoyotes)
Yellowhammer (In Training at TomCoyotes)
therock247uk (In Training at TomCoyotes)
irelynmisses (In Training at TomCoyotes)
You could also go to one of the more specalist forums where more experts will be able to help.
http://tomcoyote.org/forums/index.php
http://forums.spywareinfo.com/index.php
http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi (Home of Spybot S&D)
http://boards.cexx.org/index.php
Do read the sites FAQ before posting, and advise your problem and what steps you have already done to try to cure your problem.
I, and the other hijack experts mentioned above, are in all those sites (and more) with the same login names. You might get one of us at those sites also to anwser your log, but other experts will also be available.