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October 31st, 2017 00:00
What are these hackers doing?
Hello everybody,
I have a problem with some guys who are spying on my computer. They have been doing it for a long time now. I know it because they have sent me emails in the past saying that they enjoy poking their noses into other people's business and messing with their lives. Lately, they have been leaving provoking comments under the youtube videos I watch, and I know this for a fact because I've watched some old videos under which nobody writes anymore, and as soon as I finish watching them and scroll down to read the comments, I find something related to my personal life that has been posted just recently. They also enter the same chat rooms I enter just to ask silly questions and mess with me indirectly so that I know they are there. The same happens when I use social networks like facebook . Somehow, these guys know everything I do online, and they might even participate on this thread.
I have run many antivirus programs, including malaware bytes, eset online scanner, windows defender, tdskiller, adwcleaner, jrt, etc. and nothing works. It keeps happening. They keep spying on me. I must say that my laptop disk usage spikes to 100% for no apparent reason. It seems it has to do with a process called system, ntoskrnl specifically. I wonder if these hackers are using system files to access my computer or something. I would like to know what they are doing to spy on me and if there's something that can be done to make it stop.
Please give me some solutions!
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RoHe
12 Elder
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45.2K Posts
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172.6K Points
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October 31st, 2017 17:00
Version of Windows? Do you have a firewall running? Do you have active antimalware software running, eg Windows Defender or maybe something else?
How are you connecting to the internet? Is it a home WiFi network or a public network like at Starbucks etc?
Do you have security (eg WPA2-PSK-AES) enabled on your home WiFi network? Have you changed the network access password for your home WiFi network recently or are you still using the "generic" username and access password set by the router manufacturer?
Does your router's software allow you to see what devices are currently logged onto your WiFi network? You might want to look and make sure you can ID every device that's logged in. Do this at different times of day/night to make sure you get a full(er) picture of what's logging on. If you see a device you can't ID, disable its access in the router's software. And change the network access password too!
If all else fails, back up your personal files on external media and do a clean reinstall of Windows, and probably change your passwords at the sites you use, with a different one at each site.
Tesla1856
10 Wizard
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17.9K Posts
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71.1K Points
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October 31st, 2017 19:00
If you are truly worried about your system being compromised, you should "Nuke and Pave" it.
This is a complete fdisk, format and clean install of genuine Windows from scratch. As you build the system back up, take RoHo's suggestions seriously. Be very careful about where you go, what you re-install (no warez and cracks), and what old data you restore. If your system is capable, enable Secure-Boot (should prevent future Root-Kits and un-authorized Boot-Kits)..
I've seen the need for it many times in the wild. Anti-Virus scans and the like can't catch everything.