I have used Trend Micro Internet Security for the past few years and am very pleased with it. I have always purchased Trend Micro on eBay. Lots cheaper and, with the 3 user option, I can load it on my wife's puter, mine---then mail it to my son for him to load on his computer.
I'm currently in the middle of back and forth email with Trend asking them why I should pay $30 more. Unfortunately, it seems their support staff is incompetent and I cannot get a straight answer. If I do, I will report back to you.
Well I got an answer......they said there is no difference between the $49 version and the $79 version (which is only for Dell computers), except for the fact that they have a separate support center for Dell users. I told him that makes no difference to me. After a lengthy conversation with the rep, I have decided to dump Trend - way to frustrating.
Thanks Zoemae. Appreciate the effort you went through & letting me know the result. That's really quite a ripoff to think people will just "click" renew get charged $30. more if they aren't paying attention. I think I will also look into the Avast one person suggested. Thanks again.
beneteau
463 Posts
0
June 1st, 2008 14:00
I have used Trend Micro Internet Security for the past few years and am very pleased with it. I have always purchased Trend Micro on eBay. Lots cheaper and, with the 3 user option, I can load it on my wife's puter, mine---then mail it to my son for him to load on his computer.
Try eBay and save even more.
melboy
336 Posts
0
June 1st, 2008 16:00
zoemae
9 Posts
0
June 14th, 2008 11:00
Bugbatter
3 Apprentice
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20.5K Posts
0
June 14th, 2008 11:00
Why don't you remove TM, and install free security software? Anti-virus programs are included in the list at the top of this forum.
Trend Micro's instructions for removal:
http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033906&id=EN-1033906
Brat4Beach
4 Posts
0
June 15th, 2008 13:00
We have free software at work (AVG) and I hate it. I've always liked TM, so I wanted to stick with it.
Bugbatter
3 Apprentice
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20.5K Posts
0
June 15th, 2008 17:00
zoemae
9 Posts
0
June 18th, 2008 22:00
Well I got an answer......they said there is no difference between the $49 version and the $79 version (which is only for Dell computers), except for the fact that they have a separate support center for Dell users. I told him that makes no difference to me. After a lengthy conversation with the rep, I have decided to dump Trend - way to frustrating.
Brat4Beach
4 Posts
0
June 20th, 2008 03:00