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27 Posts
0
7924
December 23rd, 2004 19:00
Win32.Dluca.V.trojan
Good Evening,
I have the following virus. My AV software picks it up and requests me to carry out a scan. This I do but it says that the virus cannot be removed. Does anyone know how to resolve this?
I get the following message . Infection:
C/WINDOWS/temp int files/content.IE5/4HEJ09U7/safesearch(i).EXE is WIN 32 Dluca.V trojan
File infection:
C/WINDOWS/temp/Wnk153.EXE is WIN 32.Dluca.V.trojan.
Any help would be greatly appreciated.
as I do not want to be under the weather during the festive period!
Many thanks
Stephen
No Events found!
StephenManley
27 Posts
0
December 23rd, 2004 19:00
Hello Steve,
I am running etrust EZ Antivirus Realtime protection ver 6.2.0.21. This is the one that is recommended by British Telecom, my broad band internet provider
Not sure about a quarantine feature?
Stephen
zbestwun2001
4 Apprentice
•
8.8K Posts
0
December 23rd, 2004 19:00
Does your AV program have a quarentine feature?
Which AV program are you running?
Steve
zbestwun2001
4 Apprentice
•
8.8K Posts
0
December 23rd, 2004 20:00
After that could you please go to http://www.majorgeeks.com/download506.html and download AdAwareSE and delete what it finds. Then while using AdAware, click on add-ons and get their plug-in for the VX2 variant, and run that and delete what it finds.
After that please go to http://www.majorgeeks.com/download2471.html and download SpyBot and run that and delete what it finds.
Now please go to http://www.majorgeeks.com/download3155.html and download HiJackThis to its own folder that you create on your C:/ drive.
After it is downloaded open the program and click on the Scan button.
When that is done, click on Save to log.
Please post the log that it generates right here so that it maybe viewed and analyzed for problems
Thanks
StephenManley
27 Posts
0
December 23rd, 2004 20:00
Many thanks for your help.
I will try this.
Stephen
StephenManley
27 Posts
0
December 24th, 2004 19:00
Scan saved at 21:38:46, on 24/12/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\PROGRAM FILES\ISS\BLACKICE\BLACKD.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\ISAFE.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\WINDOWS\SYSTEM\DSLAGENT.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\DATA CACHING\FLASHKSK.EXE
C:\WINDOWS\SYSTEM\HPZTSB04.EXE
C:\PROGRAM FILES\IOMEGA HOTBURN PRO\AUTOLAUNCH.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETMSG.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETTRAY.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\VIDEO1\DIALERS\VIRGINS\VIRGINS.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\TRAYMON.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\ISS\BLACKICE\BLACKICE.EXE
C:\PROGRAM FILES\DELL\SOLUTION CENTER\SERVICE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE
C:\PROGRAM FILES\BT BROADBAND\HELP\BIN\MPBTN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\TOOLBAR\TBPS.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\PROGRAM FILES\TOOLBAR\PIB.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50193
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50193
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [DataCaching] c:\PROGRA~1\DATACA~1\FLashKsk.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [Vet Alert] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VETMSG.EXE
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VETTRAY.EXE
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRAM FILES\TOOLBAR\TBPS.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [LoadBlackD] "C:\PROGRAM FILES\ISS\BLACKICE\BLACKD.EXE"
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O4 - HKLM\..\RunServices: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServicesOnce: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE /boot
O4 - HKLM\..\RunServicesOnce: [TBPS] C:\PROGRAM FILES\TOOLBAR\TBPS.exe /boot
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\RunServices: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Startup: Dell Service.lnk = C:\Program Files\Dell\Solution Center\Service.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RealSecure Desktop Protector.lnk = ?
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://www.euro.dell.com/countries/uk/enu/gen/default.htm (file missing) (HKCU)
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {DA04CC86-07A5-11D5-A700-0001031AD955} (TP_live Control) - http://www.homestead.com/~site/InstallFiles/SIFiles/live/TP_live.cab
O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/InstallFiles/SIFiles/live/HS_live.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol024.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - http://register.btinternet.com/templates/btmailcontrol013.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstallers/MetaStream3.cab?url=http://www.viewpoint.com/cgi-bin/installer.v3/vet_install_premium.pl?1&4&04.00.09.13&premium&unknown&http://62.3.133.38/UK/24_3d_view_my_car_pop.jsp?noreloadredir
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.143/100039/uk/gegames/geaccess.exe
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL